Fwiw, I use SaT, 888Caption, and PT. I also have an old rev share deal that gives 35% rb directly to me monthly.

I've not been banned.

35% direct cashback on 888? Are you fckn kidding me? 888 is done!

Yes. Had it for nearly 10 years now.

Nice joke about % 35

It's 32.5% actually. Anyway, I'm just trying to say this might not be an affiliate thing.

I use 888 Caption and HEM2 and haven't been banned.

What worries me is that their security may have an algorithm that surreptitiously flags people. It's possible that they have morons in the security department who aren't capable of critical thinking. The computer flags an account, they insta-freeze it and send their generic email.

I'd doubt their methods are that primitive when so much funds are being confiscated. There has to be a bit more to this.

the new regulation laws (posted by richards on p1) could be the 'more to this' ... so far it really seems like they took hars action, which sadly includes false positives :/

I have good reasons for thinking that. This is a bit of a long story but I'll try to make it short:

WPN blocked my Entropay Visa card for no reason. I was travelling and tried to load my account at America's Cardroom from a hotel room in Ghana. It didn't work and when I got home and tried to load it Entropay was removed as an option. When I contacted support they told me that Entropay was no longer an option for me because: "the account has been flagged by another gaming site as potential risk; this could happen due to several reason(sic) such as disputed transactions, insufficient funds checks or stated a gambling problem."

Now I knew this was wrong so I tried to convince them to reinstate my Entropay option because there is nothing wrong with my card and there has never been a problem with me at any site for any reason. As a test I deposited at Pokerstars, 888 and Party and had no problem using the card. After many back and forth emails they refused to budge but in one of their final emails they let it slip that "We have reviewed your case and there is nothing we can do as it was the security software that disabled the card options due to a country mismatch and we cannot override the software. We will need to use a different deposit method like Bitcoin or Neteller. It took many emails before they finally told me the truth, "country mismatch". What a load of ****. You can't load your account unless you are in your home country? So it was their security software that did it.

Security software. So there you have it. Even when the support people knew there was nothing wrong with my card they still refused to reverse the block because "we cannot override the software".

This is why I say that they are morons. Let's assume that 888 has security software similar to WPN. Let's assume that their software flagged all of these accounts for an erroneous reason. The support people 'cannot override the software'. Who knows how many innocent accounts have been locked up due to a poorly coded computer algorithm?

I think this is important. How many sites are using this 'security software'? It's not unrealistic to assume that 888 may have this security software. Once you are flagged, you are in for a long, uphill battle.

So you tried to make a deposit while you were in hotel in Africa when that isn't the country your account is registered too and they flagged it? Wow shady.

OK, guys so how about a new thread in News, Views, Gossip so each and everyone can see how these sites deal with their depositing customers? I believe it is high time to put on the pressure on all of these networks and sites that constantly and arbitrarily bite the hands that feed them and keep on cutting the branch they are sitting on.
I can't take it any longer. Enough is enough as it is OUR money. Maybe we should all just cash out for a couple weeks and see how user-friendly all of them turn in the interim...

I just made a deposit from Norway and that isn't my home country and there was no problem.

I'm not complaining because I was flagged. I'm complaining because they initially lied to me about why my account was flagged and they refused to reverse the decision even when they realized that my Entropay card was permanently blocked for no reason

The reason I made the post is because people should be aware that poker sites use security software that automatically freezes an account even when the customer has done nothing wrong.

^^ The current thread has been moved to NVG already, there's no need for another.

GL to the innocent victims of this cruel banwave with getting their money back!

Fwiw, I haven't lost any of my 888 account privileges, but 888's current long-time low level of integrity has convinced me to withdraw the whole bankroll (I did get the money on Skrill) and take a pause in my relationship with this operator until it swears before UKGC to stop making ungrounded accusations of AI use and shows that it's actually adhering to this pledge.

In my last two sessions there, I forced myself to play with no 3rd party software at all, not even 888Caption, which I had uninstalled, to prevent a false positive. Those sessions were a humiliating experience.

Just FYI, I was affiliated by Pokerstrategy in 2016 and the only two tools that I was using when the 888 client was open were PT4 and 888Caption2. I had Piosolver installed on the laptop but never had a paid version of it and never actually used it in relation to my 888 play, which was almost exclusively in $1-15 BLAST, in short and rare but intensive (mass multitabling) bursts of volume.

I haven't and I have some contacts there. The trouble is that so far it is far from clear what has happened and why. There is no solid estimate of those affected, amount involved or what the motivation is for closure.

Is this a moan about falsely seizing money? Is it another incidence of some third party software assistance? I've read the whole thread up to here and I still don't get what the issue is (I also accept it could be different for different people).

To take it to them the scale would help in particular. It is presented as a sudden thing for many in one go but is this true or just coincidence. How many accounts?

Donkeys deserve to get called out. Absolutely they do.

No, the good thing is that isn't true. What actually happens is that our volunteer moderators spend a lot of their time trying to catch scammers and cheats, but sometimes get slowed down by nasty trolls like you. Not sure at what point, rewket/...|.../jesusdied4urquads/dozensofotherbannedaccounts, you'll come to understand that your toxic routine isn't welcome here. Never, it would seem. Guess we'll just keep banning you. But it's not like you're accomplishing anything, as you're incapable of posting in a reasonable fashion, and so even when you have good points to make, people don't notice them.

Well, it looks like your last few rants are intact, so any "protection" seems pretty weak.

Was wondering how long that would take

My question is, is there nothing that could be done to force 888 to answer for all these bans? Unlike Party or Unibet, for instance, they choose to disregard most pertinent ethical questions in the official 888 thread, but is there not anything that can be done to force their hand into communicating with us on 2 + 2?

now some of us are being asked to send in documents for verification, and they want them notarized.

this is after receiving emails like "we will not reverse decision, please stop contacting us ect..."

these ppl are ridiculous

LOL after all these years and Poker sites are still acting like it's amateur hour. Isn't this company public too?

Agreed but this still has to be viewed as a positive development. "You're going to have to prove your identity" is way better than "stop emailing us".

What if the bans were legit? That would explain a lot of unreal calls/bad beats... Something fishy is going on with online poker.
I guess i'll get a ban here for saying that but anyway.
My 2 cents.

for sure, im happy we are moving in the right direction, but it shouldnt take public outcry for them to look more deeply into something that caused dozens of accounts to be banned.. the wording of their email is v much like " we know you cheated, stop contacting us, we are positive we are right and will never change our minds "

someone who says that can never go back and say "okay maybe we'll look into it" bc if there was any doubt that could be satisfied by these documents, then the wording of the original email is completely out of line

Bumping my question from the first page since it never got answered.

Most plausible thing I can think of at this point is if the banned accounts are linked to shady affiliates who were giving out extra rakeback to recruit more people. Makes even more sense after the post from the other guy in this thread about getting 32.5% rakeback as an affiliate account if it's not a troll.

You won't get banned at all. You'll simply be directed to the most appropriate thread for you.



Wait huh? Did we prove that most of these players were from the same region or is this just based off the super solid "Dean" name connection? Did I miss something?

--
Kahn

True words, in one sense? :

'888 Holdings claimed the “Best Digital Operator” category for 888poker.com at the Global Gaming Awards in Las Vegas Sept. 26. [2016]

“We are delighted to have received such an esteemed recognition, which is testament to our ongoing commitment to providing our players with an exceptional online poker platform and world-class user experience,” said Itai Frieberger, 888 Holdings’ chief executive officer, in a press release.

"Congratulations to 888, a first Global Gaming Award win for the operator who has made great strides in challenging the dominance of PokerStars in both the US and Europe in the past 12 months and in the process given the online poker industry a jolt that many believe the industry needs to return to its former glory,” said Gambling Insider Editor Alex Hammond on presenting 888 with the awards.'

https://www.pokernews.com/news/2016/...ward-25970.htm