What's your problem?

It's in their T&C. You got sick, that sucks, but they clearly stated it was your responsibility.

Just because someone got away with it 4 years ago doesn't entitle you to the same treatment now.

Ridiculous that some people take the side of Titan poker in this. In this manner they(Titan) actually won that $535 buy in satellite and they raked it. Plus took the money out the community.

+1 - Its unfortunate you got sick, but you won't get far if you sue them since they have outlined that you must play the event. It doesn't matter if they made an exception for someone else, they do not have to make an exception for you.

they're definitely scumbags, but they make the rules (which were quite clear)

ul OP, probably no legal recourse but giving the site some bad publicity isn't a bad idea

If I have chest pains and don't feel well, **** that, I'm still playing the Main Event

Titan should still give you a little something [well at least your 500$ back + something], even if they have the right to give you nothing lol

*** u, he still WANTED to go, they WOULDNT let him on the plane

As far as i know they cant do that sort of things. Wasnt it changed that they cant force you to play and you can always choose to take the cash instead at the wsop?

Gl btw bad move by titan. Freaking scrubs should at least write a personal apology and pay the 10k...

+1

If there was one poker site i would say would have the highest chance of doing the right thing here it is pokerstars, despite being focused on profit (ldo) they never appear to do it to the detriment of their customers, where as most other sites are just out to fleece customers as quickly as possible.

Titan saw the chance to steal $10K and no doubt decided you as a customer were worth less than that and losing you as a customer over this was still +EV for them..
Tough break, and yes it sucks, but save yourself the headache, and just accept you will not get any compensation and avoid shady sites in the future.

wow- never going to play on Titan after reading that. obv just a scummy site

i would drag myself up from near death to play the main event

im making a bot to play on titan

I am not comparing my case with FTP, far away from that, there´s no comparison between my case and the FTP scandal.
What I am saying its that usually when a player post something about being scammed by a poker site the first thing comes to my mind it´s “one more drunk player, or one more player who took a bad beat and didn’t like it” “why does a poker site robbed a player? They do thousands of dollars, don’t need to robbed anyone” but the true its we never know why, I just gave the FTP example for that.
And when a player its scammed by the poker site, we cant do anything but ask other players help, because like I said in my previous post it´s always a long and expensive journey to sue them (I can tell how hard it was for me to get a lawyer to represent me on this, and I know it wouldn’t be cheap).

For my last experience I can say that better that send a email it´s to post in their facebook page something like: “make a statement about this” or “explain yourselfs” “who it’s the player who played with this man ticket?” and post this link.
Even if they don’t answer (they usually don’t) at least we know other players could see the way this guys work and how they use our money.

Thank you for your help

Mhhh not a lawyer. But I think that companies with unreasonable strange rules can be taken to court. Not that I advise to do that btw, but I'm sure its possible.

I can post here all the 2007 and 2011 Titan T&C but to not along too much the post here it is:

2007 T&C

7. First prize at the Super Satellite is non-refundable, non-transferable, and cannot be converted to cash.

2011 T&C

The first prizes are non-refundable, non-transferable and cannot be converted to cash. You must play or forfeit the seat.

Can you see the difference?

The reason Titan representative gave me (as you will see when I post the recorded phone conversation) was that they paid him in 2007 because there was a third part involved.

I wonder how a third party can be involved.

I noticed that added an extra term on the end, perhaps to be more clear.

Do you really think I would pay a $535 satellilte, buy a ticket plane, paid the papers (Visto) to be able to get in USA, one free week in the best Las Vegas Hotel , and play the WSOP and decided not to go at the last moment?

I sent them all this papers and medical papers also, I don’t know how it works in other country´s but in Portugal, as far as I know, if a doctor issue a paper with a false declaration they could lose their licence.

And I think you are missing a point here also, they are using players money to buy a ticket to whatever they want to. Who paid this ticket? All the players who played that satellite, right? We are not talking about a titans sponsor money.

I asked her the same thing, but she just did not answer claiming they dont talk about other players cases

In your opinion the T&C should not be the same to all players?

And again, should they used a money from a prize pool, a money from all the players who played that satellite to buy a ticket to whatever they want to?
I would understand if the player who played with my ticket was the satelllite bubble, but was not the case.

I agree, it seems that Titan is not obliged to pay OP anything.

However, I think this is a great forum to ask Titan to offer OP a goodwill gesture.

It would be in the best interests of the company, because obv. they don't want to get a bad reputation.

In regards to titan not making money from advertising, what if OP were to agree to play next years WSOP ME instead of getting the BI payed into his account. I'm sure OP would be happy to wear the badges of a stand up company who came to such a mutually beneficial arrangement

Titan, do the right thing.

The only way i would miss my flight is if i was nearly approaching death, then in that case i would be happy i was alive and the poker tournament would be the last thing on my mind.

Look OP: You are not being clear and upfront about the "illness", start there and i might be able to see where you are coming from.

Obviously the t&c and are the discretion of the site. Stars often makes ruling which don't match the t&c as a show of goodwill. I don't think the practice should be discouraged.

As for the 10K if they got a refund it should of been resdributed in some form. Second place is the obvious choice.

I would be pleased with that. I even propose them to play a lower buy in event like a EPT, but they refused.

I started to feel chest pains and breathing difficulties, where the host would not let me board and advised me to go to hospital for observation.

I sent them all the hospital and medical papers.

They did not get a refund, WSOP sent me a email claiming that Titan changed my ticket to another player, in site in last minute, even thought i could register until the end of level 2.

And...... what did the the doctor say?