Quote:
Originally Posted by PokerStars Dylan
Hi,
I can confirm that this has been raised internally here at PokerStars. We are familiar with the situation and will be in contact with the relevant parties.
Thanks,
Dylan
Hi everyone.
A full week has passed and his sister has not heard from anyone yet. I got messages from a couple of people and replied to them with details. They relayed that information to Pokerstars and still nothing.
It cannot be that difficult to simply contact her and at least start the formal process.
I understand this is a delicate matter and it will not be fast or smooth but at least reach out to her.
The last time she heard from Pokerstars was in January 2020 and it was simply to inform her that " someone will contact you soon ". It's nearly 8 months after and still nothing.
Please out of respect for his family and the memory of Horveech , dedicate someone to take care of this.