Quote:
Originally Posted by IhateJJ
I hope for society's sake you dont work a crisis hotline (or hotel management). Sending people off on their own when there is sufficient reason to be concerned about their safety, while having options to control the situation safely, the choice seems obvious.
I bolded one important word here. Weird that you put a crisis hotline and hotel management on equal footing.
When you're working the former, your sense of "sufficient reason to be concerned" will be considerably higher than when you're checking in guests at a hotel. If you're on staff for a crisis hotline and someone asks about jumping from a high floor, you're flying into action while making every effort to calm down the caller.
For a check-in clerk at a hotel, there was still a tremendous amount of uncertainty. Is there sufficient reason? Obviously, it's non-zero, given that this very hotel had experienced exactly such an episode the previous year. Or is this another douchebag looking to talk a big game?
Somewhere between yelling "SWARM! SWARM!" in the lobby versus sending a guy to a 30th-floor room then going off without worry for a vape break is where the check-in clerk resided in that spot.
Obviously, we're largely relying on the news article and the suit on which it is based, but reportedly, authorities arrived at the room "soon after" he got upstairs. So credit the clerk for apparently making that call. Let's be honest, it probably wouldn't happen in most situations, but at Borgata, the sensibilities for this kind of thing are heightened. Sure, you'd hope someone would maybe put the person on a lower floor before making the call, but Dick Tracy has it right: might not have crossed his/her mind until after the check-in was complete. Or Outoftime has it right: there are certain parameters at which the clerk is asked to escalate these matters elsewhere, and he/she did.
I'll offer up a couple of additional possibilities:
1. The check-in clerk DIDN'T contact security. Instead, he/she said something to a co-worker, that person remembered the Eric Zaun episode and realized it's more serious than the clerk might have realized.
2. The claim in the lawsuit that the windows "are several inches thick and do not open" is 100 percent correct, and thus the check-in clerk knew that Robbins wasn't in any immediate danger even on such a high floor. Nonetheless, there is no reason to give him enough time to pull any stunt, so he/she called this one in as a precaution.
Anyway, I'm gonna make an uneducated guess on how this ends: this will settle of our court, the Borgata will ultimately agree to pick up the tab for the psych evaluation and the ambulance ride. Meanwhile, if the plaintiff agrees to STFU about the situation moving forward, the Borgata will lift the ban after one year.
Years from now, Robbins will be throwing back his third PBR at Wet Willie's when Christian Lusardi happens to sit down in a nearby stool. One will discover the other's past in poker and the two begin exchanging stories. They both see Borgata in the distance. Breaking a moment of silence, Lusardi says, "You'll never believe what happened to me at that place."
After hearing that yarn, Robbins responds by saying, "Oh yeah? Hold my cat... and get a load of THIS!"