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11-13-2020 , 03:03 PM
Quote:
Originally Posted by BetOnline Dan
I am still getting organised with many things whilst trying to fix the schedule from what it was to where it is now. I am close and soon I will be changing all those structures.

The main part was fixing the old schedule to something that flows a bit better whilst trying new/better structures in that time. Im still gathering data which I do need sample size.

Im close
Hi Dan,

I appreciate your effort in trying to stay in touch with your customer base and take our opinions into account while trying to form your MTT slate.

As an MTT regular on your site (low-mid stakes), I'd say my only current complaint is the way progressive bounties are currently scattered throughout the day. There are 4 Progressive Bounties tournaments that start between 2:45pm through 4:00pm EST on weekdays (three $10 one, and a $33 one). Then there are ZERO progressive bounties under $100 until 9:30pm EST.

Maybe I'm in the majority when I say I LOVE progressive bounties and would love to see more sprinkled into that void between 4pm and 9:30pm EST. There used to a be $22 Progressive Bounty that went off every night at 6:30pm EST and it always hit the guarantee and seemed quite popular, I certainly miss that tournament.

Just me two cents. Keep up the good work Dan.
11-13-2020 , 06:30 PM
Quote:
Originally Posted by BetOnline Dan
Hi Guys,

Just to let you know you can change chipstacks to bb through the options now. That was released this morning.
Please ask them to make a "double-click" shortcut for individual tables. Sometimes we just want to take a look or we want to see chips in bounty tournaments and not on the others. ty
11-13-2020 , 11:04 PM
Quote:
Originally Posted by RManPT
Please ask them to make a "double-click" shortcut for individual tables. Sometimes we just want to take a look or we want to see chips in bounty tournaments and not on the others. ty
Forget about that , it's there
11-14-2020 , 11:15 AM
Quote:
Originally Posted by ldmariodl28
Thanks again for all the improvements.. site is looking great. My only issue at this point is the prime time schedule (6pm EST - 11pm EST). I look at the off peak times, and the schedule is amazing.. but I cant play those hours.. Then in the stakes im playing this is what we have between $5-$22

6PM $22 $3.5K New Structure with 1:25 late reg (amazing) - 2 Max Entry
6:45PM $11 $4K GTD (2:30 late reg last level of late reg is 7.5bb) - 10 Max Entry
7:15PM $5.50 $3K GTD (3 Hours Late Reg, Last Level Is 5bb) - 10 Max Entry
Then nothing until 8:30PM
$11 Rebuy $7.5K GTD (2 hours late reg, Last Level 10bb) - This one I think is fine
9PM $16.50 Turbo $2K GTD (1:35 Late Reg Last Level 10bb) - 10 Max Entry
10:05PM - $11 $1.5K GTD (1:30 late reg, last level 10bb) - 2 Max Entry (GREAT)
10:30PM - $22 $1K GTD PKO (1:30 hour late reg last level 7.5bb) - 10 Max Entry
11PM - $5.5 $1K GTD (1:30 hour late reg, Last Level 20bb) (Amazing, but so late) - 2 Max late reg

So my point is.. we need more of those good structure tournys during the prime time hours.. they pretty much book end.. and in between there isnt much to play, and its the worst structured tournaments.

Hopefully this is considered when the new schedule comes out
+1
Dan, I know you already acknowledged this but wanted to 2nd this. As a reg who plays $5s to $33s primarily would love something added here.

I also wouldn't mind seeing the 6:45PM $11 $4K GTD (2:30 late reg last level of late reg is 7.5bb) - 10 Max Entry changed to one of your better structures, (Not objecting to the 18 lvl 8min 50k starting stack if you are wanting to keep the prizepool higher for this mtt)
11-14-2020 , 04:48 PM
Can we find the full schedule for this upcoming Micro Series anywhere? Only a portion of the events are listed in the lobby.
11-14-2020 , 06:09 PM
I'm pretty frustrated with BOL support right now. Basically 5 or 6 times I registered for a 8max tournament that once it opened it was in fact a 6max and the stupid support keep thinking I'm complaining about there not being a full table. Am I wrong to expect a tournament advertised as 8max to have 8 seats? Obviously there will be times where the table isn't full but it should have 8 seats if it is advertised as 8max. It seems like I'm trying to explain this to them in a freaking alien language or something.
11-14-2020 , 06:15 PM
here is an example of what I've been dealing with when trying to explain this to their support. At first I thought she was saying that it may magically turn into 8max if players request it but then I realized she was assuming I was complaining about the table not being full which I previously addressed before she responded. She didn't bother to read it

11-14-2020 , 07:17 PM
Guess you didn't cash
11-14-2020 , 07:48 PM
Quote:
Originally Posted by GoodOlKevin
Guess you didn't cash
Nice response jack ass. I guess you missed the part where I said this is the 5th or 6th time this exact situation has happened and the part where their support has an iq slightly below room temp
11-14-2020 , 07:49 PM
Quote:
Originally Posted by alkimia
Nice response jack ass. I guess you missed the part where I said this is the 5th or 6th time this exact situation has happened and the part where their support has an iq slightly below room temp
So did you cash?
11-15-2020 , 12:59 AM
My complaint has nothing to do with my cashing or not and I'm not asking for a refund for any of the tournaments except for the one today. I asked for the refund within just a couple minutes of the tournament starting and even had doubled up by then. I'm not trying angle BOL. I just want them to fix this. If they didn't refund me and fixed the issue I'd be fine with that. I generally don't play short handed tournaments and would rather not play them. So I would like BOL to fix whatever problem has resulted in 6max tournaments being labeled as 8max. Today I called support like 30 minutes before the tournament started to try and make sure it was in fact a 8max instead of 6max. Despite the reassurance that it was a 8max game it wasn't and by time I found out it was too late to unregister. I was chatting with support when the tournament started because the guy on the phone honestly didn't seem like he knew what he was talking about but the person I chatted with also apparently didn't know what they were talking about.

BOL: please fix whatever issue that is causing 6max tournaments to be labeled as 8max.

Last edited by alkimia; 11-15-2020 at 01:28 AM.
11-15-2020 , 01:56 AM
I don't know why I didn't think of this before but from now on I guess I'll be late registering for BOL tournaments. Before I register I'll just open a random table and make sure there are 8 seats vs 6 seats. Still that is a pita because I usually register for a bunch of tournaments across several sites early in the morning. Thursday through Sunday I usually play in 50+ tournaments and I honestly don't have time to be doing this very often with BOL. I like the format of those 8max tournaments because they start with 50k chips and are realtively fast moving but I don't like that same format with just 6 players. Anyone that says a strategy isn't significantly different between 6 and 8 max tables doesn't know how to play poker.
11-15-2020 , 07:38 AM
Quote:
Originally Posted by alkimia
I'm pretty frustrated with BOL support right now. Basically 5 or 6 times I registered for a 8max tournament that once it opened it was in fact a 6max and the stupid support keep thinking I'm complaining about there not being a full table. Am I wrong to expect a tournament advertised as 8max to have 8 seats? Obviously there will be times where the table isn't full but it should have 8 seats if it is advertised as 8max. It seems like I'm trying to explain this to them in a freaking alien language or something.

Hi akimia,

Sorry about the misunderstanding with CS.
I moved your comments to the tournament thread for you.
This way Dan sees it first hand and should be able to get them corrected.

Kind regards

Mike
11-15-2020 , 08:30 AM
I’ll start by saying I’ve really been impressed with the recent changes and consider Betonline to be my favorite site out of the 3 or 4 sites available to U.S. players. That being said I still think the monsters are terrible. The $11 15k is now 10 min blinds and 20 levels of late reg. I don’t even care what the structure is if it has 3+ hours of late reg. This is not to offend anyone at BOL because I really think they have been doing a great job as of late but if I wanted to play 3+ hours of late reg I could play and 2 other sites with higher guarantees. I think it’s a tough job getting players without higher guarantees so I understand the dilemma you’re in. There are monsters all over the schedule and I play exactly none of them. I do think you need some on Sundays to compete but I think you should stick to your new structure that seems to be flawless in my opinion. The max late reg should be 2 or 2.5 hours
11-15-2020 , 02:18 PM
Quote:
Originally Posted by alkimia
I don't know why I didn't think of this before but from now on I guess I'll be late registering for BOL tournaments. Before I register I'll just open a random table and make sure there are 8 seats vs 6 seats. Still that is a pita because I usually register for a bunch of tournaments across several sites early in the morning. Thursday through Sunday I usually play in 50+ tournaments and I honestly don't have time to be doing this very often with BOL. I like the format of those 8max tournaments because they start with 50k chips and are realtively fast moving but I don't like that same format with just 6 players. Anyone that says a strategy isn't significantly different between 6 and 8 max tables doesn't know how to play poker.
It has been changed.

kind regards

Mike
11-15-2020 , 04:25 PM
Quote:
Originally Posted by BetOnline Mike
It has been changed.

kind regards

Mike
Thank you for the fast response and for fixing the issue.
11-16-2020 , 05:52 PM
Quote:
Originally Posted by alkimia
I don't know why I didn't think of this before but from now on I guess I'll be late registering for BOL tournaments. Before I register I'll just open a random table and make sure there are 8 seats vs 6 seats. Still that is a pita because I usually register for a bunch of tournaments across several sites early in the morning. Thursday through Sunday I usually play in 50+ tournaments and I honestly don't have time to be doing this very often with BOL. I like the format of those 8max tournaments because they start with 50k chips and are realtively fast moving but I don't like that same format with just 6 players. Anyone that says a strategy isn't significantly different between 6 and 8 max tables doesn't know how to play poker.
Quote:
Originally Posted by BetOnline Mike
It has been changed.

kind regards

Mike
Instead of changing this tournament from 6-max to 8- or 9-max, I think a more reasonable solution is to list whether the tournament is 6-, 8-, or 9-max in the title of the tournament. I understand that it can be surprising to register for a tournament, sit down, and realize that it's 6-max, but there are players out there who enjoy playing short-handed. I just think there needs to be more information in the lobby.

Off topic, but I think there should be TIDs listed somewhere in the tournament lobby. I've searched everywhere on the client, as well as my transaction history, and there isn't a TID listed anywhere. My PT4 generates a TID for each tournament, but it doesn't line up with what Sharkscope says. So, I honestly don't know what the correct TID, or if Chico even has TIDs. IMO, TIDs are important for record keeping--especially if you have other people invested in what you're playing.
11-25-2020 , 01:36 PM
This is just an information post letting you know that I will be slimming down the schedule for tomorrow for obvious reasons. There will still be nice tournaments and some of the same schedule but just wanted to let you know incase you wonder why something is on the registration list. Happy thanks giving to you all I think this year we do need to really appreciate what we have got!!
11-25-2020 , 03:59 PM
Quote:
Originally Posted by BetOnline Dan
This is just an information post letting you know that I will be slimming down the schedule for tomorrow for obvious reasons. There will still be nice tournaments and some of the same schedule but just wanted to let you know incase you wonder why something is on the registration list. Happy thanks giving to you all I think this year we do need to really appreciate what we have got!!
It would be nice to see some special/larger guarantees early in the day. I know I can play morning/early afternoon.
11-25-2020 , 08:49 PM
When we open up the tournament lobbies, we need to see how long a tournament lasts or the average time of finish; maybe even post which time that particular tournament ended the day before. I haven't played the night tournies since all the new additions were made because I am unsure when they end. That little feature would be great, I have no idea why sites refuse to post this information. Some sites keep the previous day's tourney in the lobby so we can see that information.
11-26-2020 , 01:31 PM
Special 15k GTD PKO in lobby now pinned to the top!!
11-30-2020 , 02:47 PM
A lot of big improvements in the tournament schedule last 2 months. Thank you for this! I see you are doing a real good job, please keep it up!

One thing no one mentioned is the disappearance of the Sunday $109 KO tournament - it was gone after the cyber attacks and never came back? I think this tournament never overlayed, you guys probably forgot about it?

The introduction of the nightly $215 KO $20K gntd is great. Anyways, a little disappointing how little of an interest from the recs it shows. Maybe if you make it $109 and still 20K gntd it wont overlay and it will attract a lot more players.

And speaking of overlay - for KO tournaments the guaranteed prize pool was just for the regular one before, that was a big of a reason for most of the KO tournaments to overlay. I see this has been now fixed.

Cant wait to see what other improvements are waiting for us in January. I really think a Weekly Tournament league in 3 levels ( 1-11, 22-55 and 109+ ) with decent rewards will have a great impact on the fields. Last week you guys awarded more than 10K in tournament tickets to cash holdem, cash omaha and windwalls players. Cash players dont like to play tournaments, and the windwalls players are fans of a fast poker / lottery and dont like slow tournaments too. So it was really a waste. If you spent all that money for the MTT players it would really help to build a decent schedule with bigger fields.

My 2 cents.
12-01-2020 , 12:52 PM
some news in mtt schedule in european morning/afternoon time ( gmt +1) in future?
maybe nearly future?
12-14-2020 , 09:03 PM
I missed a couple times the daily $55 or the Mega $109 on Sundays because is at the top of the schedule and not in the place it should occupy on the grid if sorted by starting time.

I guess you do this to show its relevance and separate it from the rest but maybe you can put it both at the top of the schedule and where it should be according to starting time?

Besides that, I'm quite happy with the changes made so far, keep it up!
12-15-2020 , 05:00 PM
Hello,

I would like to know what outside independent company checks the "random" poker algorithm.

i Would like to see the link to the report.

Also u gave me a ticket to Main Event 150000 sunday and then removed it of my account.

And ur costumer support says that was the tournament director that removed it.

so u give tickets then remove it before players can use it ? is that company police?

Please reply Mr Tournament Director and Script writer of the results

      
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