Hi @BetonlineMike

Why did the sunday's(03/23) 250K 50 seats GTD freerols frenzy paid $1 instead of $109?

Kind regards,
Rui

Mike isnt on the mod list anymore. Its been weeks since he was active on the forum. I take Mike doesnt exist now.

OMG really? Where is that list? His last post was on 05/11.

Hope he is well and that betonline didn't sack the only person that saves their face.

Hi guys,

My name is Chris and I will be temporarily assisting with some of your questions related to BetOnline and SportsBetting Poker while a person gets hired full time. Mike is no longer performing this role and I will introduce the new person once I get notified.

I will try to regularly visit the forum to assist with any questions in the meantime, please let me know if you have any pending affairs.

Regards,

Chris

Hi Chris, welcome.

Was Mike promoted? Hope so! He's the guy that solves things.

Chris, since you asked here is a pending issue:

On Sunday's, 03/23 there was a 250K 50 seats GTD freerols frenzy that paid $1 instead of $109.

I contacted support and they were of no help as usual. One guy called Moses contacted me later and told me that I they did rectify the situation and as I played the target tournament all was well, this totally BS as usual.

I had won 3 satellites for that main event. One ticket I used and played the main, another was converted into T-Money on Monday as it was supposed to and the prize of the freerol, that I finished AFTER the main's late reg period, was never payed as supposed, only received $1, not $109, not a ticket and most certainly I did not use it's payout to enter a tournament I had already busted and to which late reg was over.

So, please, be of assistance and get some competent people look into it and make good by paying me the advertised prize, I don't care if it is cash, T-Money or a ticket for the main, just don't steal a guy (again).

Thank you for your time.

Kind Regards,
Rui

PS: I will send you this by PM with my account number.

Hey Rui,
Mike no longer works with the Chico guys but I promise I'll do my best to sort things out for you guys and maintain the standards set by Mike.

Check your PM, I just responded there.

Have a good one!
Chris

Hi Chris.

Appreciate the help, positively impressed with this first interaction. Looks like you will be able to fit Mike's shoes He was awesome solving issues too. Thank you.

I can confirm that T-Money was credited.

Too bad betonline costumer service is so bad and frustrates us to point of wanting to quit the network. Guys like you and Mike are a breath of fresh air. Kudos! Keep up the enthusiasm and good work.

Kind regards,
Rui

My pleasure Rui,
Thanks for the kind word.
Chris

Hi everyone,

Please take note of the maintenance notification received this morning:

Please note that there will be a scheduled maintenance from 2:00am ET - 3:00am ET on Tuesday, June 8 (1 hour). The regular poker tournament schedule will be adjusted prior to the maintenance period to avoid running tournaments during this scheduled downtime.

The regular poker offering will resume shortly after the downtime.

Thank you for your understanding.

Regards,
Chris

Just wanted to chime in that I think it's disappointing that the $55 Early Bird $7500 GTD at 11:00 AM CDT was changed to a PKO. There is already a $55 PKO at 1:45 PM CST, and the overall schedule prior to this change already had more than enough PKOs. The $55 at 11:00 AM will also likely continue to overlay since it's now a PKO.

Hopefully this will get changed back to a normal re-entry.

So sick of all of these sites trying to make everything PKO's. Nothing wrong with them, but does everything need to be one? JFC

I only play like 5 MTTs a day on BOL as it is, now we're down to 4 it looks like.

Hi guys,

If there's more players that want to get a word across to the Chico Tournaments crew regarding the current schedule, I will compile any feedback received today and tomorrow and send a consolidated message with your comments.

Thanks!
Chris

hey Chris,

I've noticed in re-entry (and subsequently PKO) tournaments, the number of players paid out is based on the number of total entries, not the number of total players who have registered for the tournament.

For example, for the Lunch Time $2.5k gtd tournament today has 216 players registered, with 89 re-entries for a total of 305 entries. However, the number of places paid is 71, which is nearly one-third of the players registered. This causes the payout structure to be very flat, making a min cash worth only $13.42 for an $11 buy-in tournament, and 1st place is $526.74, only worth 47 buy-ins.

This seems really poor and makes min-cashing basically a waste of time. The rebuy/add-on structured tournaments do not have this problem.

I can respect the desire for the tournament payouts to be less flat.

However, whatever structure they decide should be based on total entries and not total registered, imo. Each entry is another registration, even if you’re in there for 5 bullets. Just my two cents.

As far as other improvements, I wouldn’t mind one or two other “flagship” tournaments mid afternoon EST. I’m not looking at the schedule, but if I recall correctly, the $55 $25k is the biggest expected field each day based on buy in to guarantee. I can’t think of another tournament that has a 500 field expectation.

I really like that tournament, but some nights it just finishes too late for me to play.

I do like the small fields, but one or two bigger field games would be liked. Somewhere in the $11-$55 buy in range. Like a $22 $10k or $33 $15k.

I've given a lot of feedback on the Chico tournaments ITT. If you want to check out my posts from earlier this year, I would recommend that. I don't want to regurgitate everything I've said because just based on previous experience, a lot of the feedback given just goes in one ear and out the other. However, if you genuinely are trying to make improvements, I will try to hit the bullet points. And the feedback I give is from someone who plays MTTs full-time--generally $22 to $66 buy-in range, with the $109s on Sundays. I know Chico, WPN, and Bovada structures pretty much by heart.

R/A tournaments - not a good structure, and 2 hours to rebuy is just too long. As it stands now, I think if you rebuy in the last level you're able to do so, you get 7bb. That's just silly. I think only R/A tournaments should be capped at a 60 to 90 minute rebuy period. I've eliminated all of the R/A tournaments from my daily schedule because of the structure.

Regular re-entry tournaments - happy with the structure; no feedback here

PKOs - I went back and forth with Dan on this one. I think the PKO structure has been improved drastically. I just think there sometimes can be too many PKOs on the schedule. Recreationals are really going to be burning money in PKOs, so I just think having too many on daily schedule is just bad for poker economy. Run a PKO series once a year, and I think that should keep the PKO enthusiasts happy

Satellites - I think Chico can improve tremendously in this area. I would recommend adding satellites for $55 and $109 events that don't auto-reg you into a target event. As it stands now, all satellites are for specific events. The satellite selection for the $109 Sunday main is pretty bad. During the hours I play on weekdays, there is only one satty to the main at 7:00 PM CDT. This is the ONLY satellite you guys run with a decent structure. I think you can add more of these throughout the day (and like I said, add some sattys for $55 and $109 that are just tickets and not to target events). Chico runs mega satellites on Saturdays and Sunday mornings, but it's a turbo structure that is meh. As I'm sure you know, the $109 main on Sundays almost always overlays. Why not add more sattys with better structures to combat this?

Freezeouts - There was a $30 freezeout added to the schedule just recently that starts at 10:15 AM CDT I believe. Structure can definitely be improved on, and I think this is why it is being cancelled due to not enough entrants most days. I know this is supposed to be a quickly run tournament, but just keep in mind that players on all sites have been asking for freezeouts for years. I think this is an area that can be tapped into, and just with some little tweaks to structure would hit the mark.

Other than this, I recommend adding a non-PKO $22 to $33 buy-in to the schedule between 9:00 and 11:00 AM CDT.

I will also say that players have been asking for non-turbo/non-hyper SNGs higher than $15 buy-in ever since I started playing on the sites. It has never made any sense to me why they aren't on the schedule. The $15 Fast 9's run all day. Why not add some $30-$109 buy-in? Huge, huge area that is not being taken advantage of, and players have asked many times. WPN and Global are sucking up SNG traffic that Chico could be capitalizing on.

JMicLett is dead on all things listed above.

I too cut out all rebuys on BOL, the structure is too long. BOL used to run a 8 level rebuy which was much, much better.

Thanks for all the feedback guys!

I appreciate the level of detail included on some of these suggestions. I'll make sure to pass on in a single document to Poker Ops Team and Tourney Director for review.

Will keep you all posted on any schedule improvements based on your comments.

Thanks,
Chris

Please bring back the old PLO schedule from spring/summer of last year. There is enough action for more than the two $11's and one $5 on weekdays and one $16 on weekends. The $22 PLO PKO was a great format. In the fall I saw $30 and $50 PLO MTT's introduced and then disappear, there isn't the player base to support these. But I believe there is for the $5-$20 range. Please add more PLO MTT's!

Guessing the higher-ups didn't see any of this feedback valuable? Very disappointing that we couldn't at least get some more SNGs added (IMO a no-brainer).

Chris,

I sent Dan a message about this, but figured I'd mention it to you as well. As I mentioned in my quoted post, the only decent Main Event satellite ran weeknights at 7:00 PM CDT. It was the only non-turbo satellite the network ran. It had a 5k starting stack, 8 minute blinds, and 88 minutes of late registration. For whatever reason, this satellite was changed to a turbo structure. Can we please get this changed back to how it originally was? The satellite schedule on Chico, in general, leaves a lot to be desired, and this adjustment is in the wrong direction. Less players are going to play turbo satellites, and inevitably affect the number of players satellite'ing into the Main and these other bigger events.

+1

Hey JMicLett,

I asked Dan and he confirmed your feedback was received. I included this to the overall tournament feedback thread that I have with them and I also shared your post with a few others in the Poker Operations team.

I'll update this thread once again if I hear anything.

Cheers,
Chris

Support,

Not sure if this is intentional or an oversight, but payouts in this SFS series cannot be seen in the lobby. Players have no way of knowing if they've reached the money.

Hey JMicLett,

I just check with the tournaments team and payouts on these will have a slight delay once the tournament is finished. It looks like events 1 and 2 were not showing a link in the tournament description that shows what the payouts are. Here's that link. Top 250 players are paid on these.

I just checked the 3rd event today and it does have the link in the description. "See payouts here".

Will follow up with them to make sure all the events moving forward have the link to the places paid.

In the meantime you guys can use that link to know what the places paid are in Tournament Money.

Regards,
Chris

Thank you