Quote:
Originally Posted by Thegrinderr
Hey mike,
I actually got the first deposit bonus! And they retroactivated it! I’ll say it again I really like betonline. Literally can get a withdraw within a hour, which is unheard of.
The only thing I contact support a few times about when the server crashed 3 or so times within a hour and each time they firmly said it never happened. They said it was on my end. Which is frustrating considering it is documented on here and thru twitch streamers.
I was at a small final table with only 450 to first. But there were 4 of us left and each with 10 or so blinds. So I kept getting blinded down a round of antes and a bb and sb each time because I couldn’t get in faster than my opponents. The crashes for sure effected the outcome. It’s whatever at this point, it’s more frustrating for them to tell me none of this happened
Mike I understand this stuff happens. I get it. I’m not even mad about that. It’s more irritating for support to tell me the servers never crashed, when they literally crashed 3 times within a hour. If you are sitting there 4 handed at a final table. It effects the outcome.
I write about the same!
Within a month, I got into this situation in 3 days.
I immediately unsubscribed from the chat support, and they confirmed the problems in their room. all tournaments just hung up and there was no way to even enter the room.
I took screenshots of the tournaments during the freeze and mailed it.
This is the best room in the world, just laughs in the face and claims that it did not hang))))
I have a loss of only 65 + - $, and they cannot even recover it.
I will wait another week, and if they do not compensate everyone who lost their money, then I will show all screenshots in the explanations, where it is clearly visible that all the players hanged in several tournaments.
At the moment I stopped playing in this room until the problem was resolved