Open Side Menu Go to the Top
Register
BetOnline.ag Poker: Software Improvements & Features Thread BetOnline.ag Poker: Software Improvements & Features Thread

08-30-2021 , 06:11 PM
Hi guys,

Please note that there is a scheduled maintenance starting at 1:00am ET on Tuesday, August 31st. It appears to be a longer than usual maintenance period with an ETA of 5 hours. All tournaments that start prior to the maintenance window will be canceled, this will probably include some of the evening tournament tonight that usually overlap with this timeframe.

Regards,
Chris

https://ibb.co/37wj8QQ
08-30-2021 , 09:38 PM
Quote:
Originally Posted by BetOnline Chris
Thanks MC,

Will raise a ticket for them and forward your suggestion. I am happy to look after any reports as well if you would like to provide those players nicknames.

Regards,
Chris
I appreciate the offer, but I'm content just asking the players who are doing this to stop at the moment. If I ever feel like somebody is doing it excessively and won't stop then I'll let you know. Thanks!
09-01-2021 , 02:07 PM
I only remember to opt-in every few days to daily leaderboards. I probably wouldn't win anything, but still, it should be automatic.
09-22-2021 , 03:33 PM
There is a bug where I am posting the big blind sometimes when I join a cash table even though I have the "wait for big blind" checked in the setting.
It seems to happen when a hand is dealt at exactly the same moment as when I buy in.
09-22-2021 , 04:59 PM
Quote:
Originally Posted by camdenhu
There is a bug where I am posting the big blind sometimes when I join a cash table even though I have the "wait for big blind" checked in the setting.
It seems to happen when a hand is dealt at exactly the same moment as when I buy in.
Hey camdenhu,
Is this happening every time you join a table or random situations? Could you send me a recording of that via PM? Just want to make sure that it is not a situation where the order of the blinds perhaps combined with a delay could give you an experience where it feels you are forced to post a blind in an incorrect position.
Thanks!
Chris
09-22-2021 , 05:37 PM
Quote:
Originally Posted by camdenhu
There is a bug where I am posting the big blind sometimes when I join a cash table even though I have the "wait for big blind" checked in the setting.
It seems to happen when a hand is dealt at exactly the same moment as when I buy in.
same, seems to be random and sometimes it unchecks "wait for bb" by itself so i need to manually click it back
09-22-2021 , 07:22 PM
It's been an issue for a long time. See my post in the link below.

https://forumserver.twoplustwo.com/s...postcount=1749
09-23-2021 , 02:59 PM
I'm aware of the incredibly low kick timer on cash game tables when sitting out, but today something bizarre happened. I opened a full ring table, chose the wait for BB option and got kicked out before the action even got to me, apparently you are considered sitting out whenever you aren't involved in a hand

Wtf? Am I supposed to post blinds from middle positions in order to not lose a table?

Last edited by Phew; 09-23-2021 at 03:07 PM.
09-23-2021 , 05:32 PM
Interesting. I don't think I've ever encountered that, but I also don't play full ring as much.

I'm not positive, but I'm pretty sure that the tables kick you after a certain length of inactivity. If the current orbit takes a particularly long time then it's probably possible to get kicked before posting your big blind. Probably pretty rare though definitely would suck.

It's definitely a desirable feature to kick most inactive players from a table sooner rather than later. Approximately 5 minutes should be sufficient for a quick break IMO. Perhaps the length of inactivity before being kicked should be made slightly longer on full ring tables to avoid this from happening.
09-24-2021 , 12:45 AM
Quote:
Originally Posted by BetOnline Chris
Hey camdenhu,
Is this happening every time you join a table or random situations? Could you send me a recording of that via PM? Just want to make sure that it is not a situation where the order of the blinds perhaps combined with a delay could give you an experience where it feels you are forced to post a blind in an incorrect position.
Thanks!
Chris
As others have mentioned, it’s inconsistent so I don’t really have a recording of it. Unlike MCAChiTown, I really only noticed this problem in the last couple of weeks. The only pattern I notice is that it seems to happen when I buy in at exactly the same time as a new hand (which I should not be dealt in for) is dealt.
09-26-2021 , 12:44 PM
Hi guys,
I've included a report so they can review this.
Will update this thread as soon as I receive a reply.
Thanks!
Chris
10-05-2021 , 07:38 PM
Hi guys,

POKER SCHEDULED MAINTENANCE

There is a scheduled maintenance planned for the Poker Chico brands on Wednesday, October 6th from 5:00am ET to 7:00am ET (2 hour downtime). Please note that tournaments that overlap with those hours will be cancelled.

You'll notice that a few tournaments in the regular schedule starting at midnight tonight might be unavailable until services get fully restored at 7:00am ET on Wednesday.

There are quite a few upgrades in the release tomorrow. I will update this thread with links and descriptions of these improvements once the poker platform is up and running again.

Regards,
Chris
10-06-2021 , 05:03 AM
Quote:
Originally Posted by BetOnline Chris
There are quite a few upgrades in the release tomorrow.
I'm scared.
10-06-2021 , 05:10 AM
Me too, bro. Me too.
10-06-2021 , 05:59 AM
It's already back up.

Anybody notice any changes?
10-06-2021 , 01:30 PM
Hi guys,

Looks like I must quote "Trick or Treat" on this maintenance notice. Apologies for the false warning, it appears the maintenance window had to be postponed until next week. The decision was made just before the start of the downtime so apologies for the late notice on this.

The expected release date is now Tuesday, October 12th but I will confirm that on Monday at the latest.

Regards,
Chris
10-06-2021 , 06:34 PM
dear BOL,
make 1) bets/calls/raises each player make and 2) both pot sizes (especially one that is BELOW flop/turn/river) dealt deck LARGER IN SIZE/FONT on all sizes of tables please (esp small-mid size tables). Those mentioned fonts are INSANELY small, as i have posted before in this thread/PM`ed chris, unless you put ONE or TWO tables of 30` monitor in full/semi full size.

Please do this.
10-08-2021 , 01:15 PM
Quote:
Originally Posted by lancelott_
dear BOL,
make 1) bets/calls/raises each player make and 2) both pot sizes (especially one that is BELOW flop/turn/river) dealt deck LARGER IN SIZE/FONT on all sizes of tables please (esp small-mid size tables). Those mentioned fonts are INSANELY small, as i have posted before in this thread/PM`ed chris, unless you put ONE or TWO tables of 30` monitor in full/semi full size.

Please do this.
Hey lancelott,

I do recall you sharing this before. Could you PM me a screenshot of how it looks on your end? Sorry if you had done this before. Will try to reach out to someone in the product team for review.

Thanks,
Chris
10-11-2021 , 01:51 AM
hi
getting this error

also cant log into the website
is it an issue on my end?
10-13-2021 , 12:05 PM
Quote:
Originally Posted by khaled mashaal
hi
getting this error

also cant log into the website
is it an issue on my end?
Hello Khaled,

Could you send me a Private Message with your poker nickname so that I can share this error message with an IT member?

Thanks,
Chris
10-18-2021 , 04:43 PM
Hi guys,

POKER SCHEDULED MAINTENANCE

There is a scheduled maintenance announced for the Poker brands at Chico Network starting at 5:00am ET on Tuesday, October 19th. There will be a 2-hour downtime and all tournaments that overlap with those hours will be suspended.

Some tournaments in the regular schedule tonight might be unavailable until services get fully restored at 7:00am ET on Wednesday.

Regards,
Chris
10-19-2021 , 12:30 PM
Quote:
Originally Posted by BetOnline Chris
Hello Khaled,

Could you send me a Private Message with your poker nickname so that I can share this error message with an IT member?

Thanks,
Chris
Hi Chris,
I also get this. sent you a pm with details
10-19-2021 , 05:30 PM
OBS can't detect the client anymore and capture image(same for Skype, Discord...). Is this part of the update but wasn't mentioned?
10-21-2021 , 01:41 AM
Quote:
Originally Posted by BetOnline Chris
Hey lancelott,

I do recall you sharing this before. Could you PM me a screenshot of how it looks on your end? Sorry if you had done this before. Will try to reach out to someone in the product team for review.

Thanks,
Chris
Hello Chris.

Recent update (19.10.21) did not really fix any of my request related to shrift sizes relative to smaller-medium size tables.

Shrifts (players bets on table/pot size under flop/turn/river) after updater did become a bit more `BOLD` if you will now, but their size remained pretty much the same (same or close to non-noticeable tiny bit larger, but i think its due to them being more bold now, and actual SIZE is still incredibly tiny and close to 100% same, just more bold) as it was for table size pixels that i have specified for you in private message

(I dont really want to do all description/screens procedure again, spent a lot of time in my previous private message to you. If u could just take previous message and resubmit to dev.team would be great). I cant possibly imagine any more detailed step by step, pixel by pixel explanation than what i have submitted.

I see that its possible to change this (and should be very very easy job compared to making anon lobby considering my full detailed description), but as of now, my request hasn`t been fixed given what I was asking for. Increasing few fonts LARGER (not bolder!!) at specified pixel table size would do the trick.

I appreciate attempt to fix at least something shrifts wise, but its not what i was hoping for at all.


Asking to hopefully do that again in upcoming updates..

Thank you.
10-21-2021 , 08:55 PM
Hi Chris,

I don't have an opinion on the font size, but the new font (nicknames, chip counts, rank/stack metrics in bottom left) are really fuzzy with the new bold font. I tried to take a screenshot of what I'm talking about, but the tables disappear when using either the "Print Screen" function or the Snipping Tool (Windows 10).

Can we have an option to go back to the old font? I thought my eyes were just tired but every window I have open in other applications looks perfectly fine.

      
m