I deposited like $20 on the site just to try it, not realizing that there was a poker-specific bonus (I looked at all the other ones, and they said freeplays for sportsbook only, so I figured I'd just deposit and call it good). Then I found out there _was_ a poker specific bonus (and worse, I hadn't deposited enough to even meet the minimum). I tried emailing support about it; they said to email the poker@ address, which I did, but I haven't gotten any reply at all after a week or so (and I emailed again yesterday to make sure I hadn't been lost in some shuffle)
Is there a possibility I can have that "first deposit" bonus applied to my second deposit instead? I already busted the $20 so now my account is zero anyway
I'm also fine if I can't get a bonus until some additional promotion, but I'd like to know conclusively before my impatient depositing loses me even more money.