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BetOnline.ag Poker: Live Updates BetOnline.ag Poker: Live Updates

10-16-2019 , 02:35 AM
Yes, same problem here with Mac. It freezes after getting to 100%
10-16-2019 , 09:22 PM
Quote:
Originally Posted by BetOnline Mike
To everybody experiencing difficulties with using an older Mac.
Please be aware there is an update due tomorrow that will hopefully fix the issues.
If you are experiencing issues after the update please let me know via private message including your account number an email address.

Kind Regards

Mike
Fixed. Thanks for your help Mike.
10-17-2019 , 12:14 AM
Quote:
Originally Posted by Bo0sh79
I cannot log into Sb.Ag.. it says to download version 9.0.. which it gets to 100% but then freezes and I can't sign in.. I am using a Mac but fairly new.. less than a year old. Hopefully this will be fixed soon but I was looking forward to this Tues. Session!
Still unable to load the client, any help would be appreciated!
10-18-2019 , 06:54 AM
I am able to log in now. Thanks for the help BetOnline Mike!
02-03-2020 , 04:53 PM
New Sit & Go Missions that qualify for a $2,000 Mission Complete FR each week.

Missions are now live from the MY MISSIONS lobby.

· New Progressive Knockout Sit & Go's
· New Texas 6+ Sit & Go's
· New Boost Heads-Up Sit and Go's

Good luck guys and let me know how you like them.

Kind Regards

Mike
02-11-2020 , 01:07 PM
Hi Guys,

We are currently experiencing some connectivity issues.
Our IT department is looking into this, as soon as I have any updates I will notify you.

I am sorry for the inconvenience and hopefully it will be fixed asap.


Kind Regards

Mike
02-11-2020 , 03:35 PM
Hi Everybody,

The Connectivity issue has been resolved now

We will be issuing refunds to all the affected customers shortly.


Kind Regards

Mike
02-19-2020 , 01:33 AM
I just attempted to open the client like usual. Upon entering my username and password I'm getting an error that says "Invalid username or password." Obviously I'm entering the same info I always do. I went to the website and got logged in using the same info. I went to live chat to ask what the deal was and they said they're aware of the issue, but have no estimated time for it to be corrected. They said they'd email me when it's fixed.

02-19-2020 , 01:53 AM
Quote:
Originally Posted by MCAChiTown
I just attempted to open the client like usual. Upon entering my username and password I'm getting an error that says "Invalid username or password." Obviously I'm entering the same info I always do. I went to the website and got logged in using the same info. I went to live chat to ask what the deal was and they said they're aware of the issue, but have no estimated time for it to be corrected. They said they'd email me when it's fixed.

Yeah having the same problem. Even tried resetting my password and came here to make sure i wasn't going crazy.
02-19-2020 , 02:02 AM
I didn't even think to try resetting my password at first since I was positive that I was entering the correct one. I thought about doing that after I talked to live chat, but I didn't want to complicate things any further if it didn't work. Thanks for taking the plunge and letting us know that resetting your password is not a valid solution! Hopefully it will all be resolved soon.
02-19-2020 , 02:08 AM
The BOL mobile app is down too (off topic but the mobile app is top notch). Can nyone the tiger and SB servers are down too?

First they took our VIP points, then out entire accounts!


Mostly kidding
02-19-2020 , 02:39 AM
Tigergamings pokerclient also down (I can't login, but the site is working fine)
02-19-2020 , 03:03 AM
it is working now
02-19-2020 , 03:06 AM
Thanks for the update! I can confirm I can login to client again also.
02-19-2020 , 10:06 AM
Hi, looks like today came out an update, and after downloading it is not possible to launch the software. Says :
Possible reasons:
-Video drivers
-Antivirus software.
Can anybody login now?
02-19-2020 , 11:23 AM
Quote:
Originally Posted by TUTI88
Hi, looks like today came out an update, and after downloading it is not possible to launch the software. Says :
Possible reasons:
-Video drivers
-Antivirus software.
Can anybody login now?
Did you make sure to run the client as administrator?
02-19-2020 , 11:31 AM
Weird, in my case is like it wants to open the lobby but then close 1 second later, and then goes again lunching until this message appear

https://gyazo.com/c84301c5475a85e78953f1216282e9b6
02-19-2020 , 11:36 AM
Are you trying to run any 3rd party software alongside the client that has not been updated yet? If so, the client will close.

If you're not running any 3rd party software that needs updating, and you've made sure to run the client as administrator, then you might have to uninstall, download and reinstall the client.
02-19-2020 , 11:58 AM
Quote:
Originally Posted by MCAChiTown
Are you trying to run any 3rd party software alongside the client that has not been updated yet? If so, the client will close.

If you're not running any 3rd party software that needs updating, and you've made sure to run the client as administrator, then you might have to uninstall, download and reinstall the client.
Ahh Table Tamer. Thanks!
02-23-2020 , 05:25 PM
Poker client down for anyone else?
03-10-2020 , 07:19 PM
@betonlinemike, how do we get refunds for our games played during the disconnection around 4pm PST today?
03-11-2020 , 08:27 AM
Hi guys If you were experiencing any difficulties yesterday please contact live support.
If they can not help which they should be able to. The send me a private message with account number and email address and I will try and help you.

Kind Regards

Mike
03-11-2020 , 12:05 PM
Site's phucking down again. At this point I feel like Chico/BetOnline/Sportsbetting/Tiger are just running a social experiment to determine how much bullshit the average online grinder can put up with. Atrocious customer service, the flakiest rep of all time on two plus two (looking at you BetOnline Mike), constant software issues, bot problems (although these seem to be getting a little better), a vanished VIP program with no explanation or reassurance that our points will ever be valued, the list goes on and on. If it weren't for the States banning online poker you guys would be non-existent. Your player pool is already dwindling daily, DO SOMETHING THAT MAKES SENSE.
03-11-2020 , 12:11 PM
Down in NY

      
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