Hi there guys!
My name is Oscar, I'm a midstakes reg, you might know me from playing on Winamax as wirsindimmun
Around November last year I started playing on BetOnline as Que_Pe_Che, started playing nl200 and now I'm mixing a little of nl1k too.

Overall my experience with the site has been good, until the last month when I hit badbeat jackpot.
I was bb with 6h5s, flop dealt 4h3h2h, and on the river my opponent hit quads.

First I couldn't belive it, probably the worst badbeat of my career but it was finally a good thing.
The day after that I couldn't log into my account and I was prompted to contact support.

That was a month ago, and during all this time where several emails where exchanged & also several phone calls I did to them, their whole response can be summarized as "The team is reviewing your account and will contact you once they're finished"

That was OK the 1st week, but now situation is unacceptable.
They asked me again and again to send my documents, even though my account has been fine and verified for quite some time now. (first thing I do when opening a new site is going through KYC to avoid this issues)

Please help me.

Ah sorry I wasn't clear, I meant your opinion as to why you think there is no traffic on boost tables. What could be done to entice players to join boost tables?

I can't help myself but ask, how is it the worst bad beat in your career if straight flush beats quads?

happy on trying to help on that Oscar!

first of all, this sounds like a real bad beat but i am afraid to tell that this might be not enough to hit the BBJ
have you been posted as a winner of this hand and the player lost as a note for everybody in the main client ?

once the BBJ got hit the two players of the hand popup with the amount of money they have won in the BBJ.

have you received this message / seen on the main page ?

feel like chico has several BBJ per stakes and feel like BBJ gets hit once per week or so, so probably you know the popup what i am referring to

i will DM you with my advice on that

somehow cant to do so…

We manage several chico players and we will try to ask on similar use cases and for a „special exclusive“ support on that.

can you please confirm that you have a „proof“ or „confirmation“ that you really hit their BBJ?

not 100% sure on how the conditions of the BBJ are exactly.

would say rake % should be lowered here compared to non Boost tables. this is the same for pokerstars too.

maybe adding an individual BBJ to it

He already has a thread near the bottom of this forum. He has failed to provide his communications with support thus far.

I won a 47k badbeat jackpot on chico and they refuse to pay

Anyone know why my welcome NEWBOL bonus is "locked"? How do I start collecting rake towards it?

Excuse me my bad. I misstyped it. I had 6h5h flopping a straight flush. The flop was 4h3h2h. So I flopped a straight flush in hearts. We were 3way until the river which brought another 3. My opponent had 33s so he made quads on the river. I obviously won the hand. The opponent who had quads lost with quads 3333 and lost triggering the bad beat jackpot. I hope you were able to follow this time.

There was a pop-up. Yes. I made a photo with my cell phone after I finished the session. After my session I had $45327 in my account.

fair enough, but it WAS available for a short period of time, and then disappeared... just trying to figure out why it would have been taken away, as I get the feeling it was to hide the influx of players coming from Eastern Bloc countries, as they have (warranted or not) the reputation of being the origin countries of botting farms/teams... is the security teams still dilligant in identifying these players? We just all want fair games available

Chico games are bots free atm. You are playing in as fair games as (stars for example) it gets.

But due to crypto swings/drops, and Russians losing access to stars/888 and russian affiliates advertising chico/bros/wpn games harder than ever in their existence, games are much much worse since april or so. Obv summer is around the corner.
Also not sure what impact lobby changes had on amount of recs in the end of the day (not sure it was positive at all, but dont rly care/won`t complain or speculate, chico have numbers themselves they know better).

You have no clue what bots are how they play etc. You just randomly saying stuff cose u heard stuff somewhere. Lots of random words.

please dont.

If ur losing/breaking evenin/or not winning as much as you would like to on chico, its because you are getting outplayed by better players. This plain simple.

Hi AltCtrl,

Locked bonuses are automatically released as you play poker and generate rake. For every $50 in rake you release $5 gets released from your locked bonus.

You can check the progress on your bonus from the CASHIER.

Regards,
Chris

Does it mean anything if I cant find a players name in Sharkscope? If so, what?

Probably that you misspelling it somehow. Whether is an extra/missing space or any other character.


If they have opted out it will still bring them up and say that they have opted out.

nothing misspelled, nothing missing. found this on 2 players .

Usually on global it will say opted out. I have however opted out on ACR and my name doesn’t show up at all.

He didn't mention whether he was winning or complaining if he was losing, just an honest clarification why we can't see the country where the players are from and simply if bot accounts are still being identified. I have asked about this option before as I'd like to know who i'm playing against . It was an option just very recently. Seriously, why not implement this option again???? I don't play for a living but when I do play I'd like to know there is an even playing field. I don't think anybody can refute that the majority of shady accounts in the past are from the Eastern Bloc countries, plain and simple.

THIS! (...is all I was trying to say )

What I`m telling you is that players that are playing in current chico games are not bots (you wouldnt know how to tell who is and who isnt a bot anyways, because you have no clue what to look for and country has NOTHING to do with it in 2022).

Your initial post/claim was `is the security teams still dilligant in identifying these players? We just all want fair games available`. And im telling you that current games ARE as fair as it gets online today (so they are surprisingly doing fantastic job, kudos to chico sec.team btw), and your ability to see someones country would have zero impact on games being shady/fair/botless.

If they dont want you to know tables are filled w Eastern block countries its not because they want to hide the fact that games are filled w bots, but for other reasons (their traffic will die if u cut out those countries from games, and they know it very well in todays online environment). And obv its not a great look to have (for real recs and gamblers, to you 2p2 fake recs), openly see that 60%+ of table is EB players, while the site is advertised as American(usa/canada first) friendly gambling site.

I know this (that current chico games are fair) because ive played against bots a lot, on many different platforms, reg sites and apps, and i do know what to search for, and what their `inner kitchen` looks like. All u know is that `Eastern Block = shady teams/accounts`, so `give me ability to see players country such that i can complain on forums when i see that 60-75% of each table consists of eastern block players, and maybe u`ll ban more Russians to satisfy my needs`. This is very cute logics, but far away from reality.

Sure i`d love to have this function as well (altho there are 100 other things I`d rather have on chico client fixed before this function). Its a nice little feature that doesnt rly change anything besides slightly satisfying ones curiosity (and allows you to cry on forums more).

It doesnt matter what their location is. Just because it says Russia or Ukraine or Belarus doesnt mean there is a `10%` or `50%` it being a shady account or bot.

I need to tune out. 2p2 level of `community` and discussion reached its all time lows (i guess that happened many years ago). Not sure why I sometimes still bother.

So you`re welcome to post w/e ironic funny comments and pictures below. Will leave this thread/forum being as dead as it was for long long time now (ye ye, i know noone cares, its just a written form of a reminder to my own dumb self next time ill want to respond to another idiotic post/claim/assumption).

FWIW - there's a ton of shady WPN accounts from Russia and Belarus at all stakes and games. They're notorious locations when it comes to online poker. Naturally, this adds to the suspicions surrounding those locations on all networks at this point.

Exactly. Although I don't think there are any apparent bots on chico nowadays and revealing a flag wouldn't mean shet, other networks(WPN especially) are full of them and yes, they are mostly from Russia. I don't think I've seen any other nation having so many discord/skype groups solely for online poker botting/RTA purpose. But this guy says country has NOTHING to do with bots in 2022 so I guess we have to believe him

is chico network/bet online still unregulated in the usa any problems cashing out?

Im gonna have to make one last exception to my own ******ation to post here.

Im not saying that majority of bots are not from post USSR community (biggest bot farm known by date is run by Russian execs/used to be decent coaches/grinders). (Im well aware of WPN/ipoker/most apps situation; ofc its gonna be post ussr behind it. RTA is a problem known across the world including some rich western Europe countries, which can be seen as a bigger issue than exploitative bots that have not as much to do w GTO).

Im saying that true bot accounts and exactly `country shown in client` correlation is missleading in 2022. Just because you see most players on table would be from post ussr block doesnt exactly equal = shady accounts/bots. Bot corporation is not stupid they know exactly what will be seen for what its worth (aka `post ussr country = bot accounts` in peoples perception of things), they run things smarter than they used to before these days.

And as far as `teamplay/cardsharing in sngs/mtts/cash` historically its mainly chinese/asians that are behind most of such schemes, not post ussr countries.