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BetOnline.ag Poker: General Discussions Thread BetOnline.ag Poker: General Discussions Thread
View Poll Results: Has any of this happen to you?
yes
25 43.10%
no
10 17.24%
maybe so
23 39.66%

07-17-2019 , 02:44 PM
Quote:
Originally Posted by BetOnline Mike
Is this the mobile app? Its just I am using the client fine of my laptop.

Kind Regards

Mike
No this is my desktop. Also to note I went to betonline.ag to redownload the client in case there was an update and that link is also down

"This site can’t be reached The webpage at https://poker.betonline.ag/iredirect...DESKTOP_CLIENT might be temporarily down or it may have moved permanently to a new web address.
ERR_NAME_RESOLUTION_FAILED"
07-17-2019 , 03:02 PM
Same error code here. Phone and laptop work fine. Desktop no go. All same internet connection
07-17-2019 , 03:13 PM
Okay thanks just trying to find out some information.

Kind Regards
Mike
07-17-2019 , 03:38 PM
Ok my payout finnaly went through and my account is unlocked

I just wonder can I use PIO solver, when Tiger Gaming is closed? Or it will be detected some how anyways and I would have to go over all that once again?
07-17-2019 , 03:52 PM
So it was an issue for a small handful of players, and I am told that it has been resolved now.

So good luck today

Mike
07-17-2019 , 04:07 PM
Still not able to log on. I am at home on a laptop.
07-17-2019 , 04:08 PM
Network error
HTTP status code: 0
System error code: 12007
System error description: The server name or address could not be resolved
07-17-2019 , 04:29 PM
Same. Still getting the network error
07-17-2019 , 04:34 PM
I've been getting that network error for the past 2.5 - 3 hours
07-17-2019 , 04:40 PM
Looks like I contacted support just over 3 hours ago.
07-17-2019 , 05:16 PM
Quote:
Originally Posted by Dead Cities
Network error
HTTP status code: 0
System error code: 12007
System error description: The server name or address could not be resolved
I just tried to get on for the first time today via the PC desktop client and I'm getting the same error over here.
07-17-2019 , 05:18 PM
okay noted again guys, will keep you informed if I can find anything out.

Kind Regards
Mike
07-17-2019 , 05:51 PM
I haven’t read every post ITT, so not sure if it has been addressed, but Mike, what are the plans for the tournament schedule? Are you going to stand pat or are going to add some more? Seems like pretty much all guarantees are covering.
07-17-2019 , 06:23 PM
Quote:
Originally Posted by tarheels2222
I haven’t read every post ITT, so not sure if it has been addressed, but Mike, what are the plans for the tournament schedule? Are you going to stand pat or are going to add some more? Seems like pretty much all guarantees are covering.
Hi tarheels2222,

We are working on changing the schedule and including loads more series with bigger guarantees. I even said this week that we should increase the Sunday main so trust me I am trying to get the best tourneys we can with bigger payouts.

Remember any ideas for fun new tournaments you think may work, or an idea to make things better please let me know, either here or send me a private message.

Kind Regards
Mike
07-17-2019 , 07:53 PM
Quote:
Originally Posted by BetOnline Mike
So it was an issue for a small handful of players, and I am told that it has been resolved now.

So good luck today

Mike
Pretty clear it was not resolved. Any reason why you would be told something that is untrue? I understand youre just the middleman but I get a really bad vibe when the powers at be start to disseminate false info.

What gives?
07-17-2019 , 08:02 PM
Quote:
Originally Posted by Dead Cities
Pretty clear it was not resolved. Any reason why you would be told something that is untrue? I understand youre just the middleman but I get a really bad vibe when the powers at be start to disseminate false info.

What gives?
Obviously this is a coverup that goes all the way to the top. The only question is whether BOL Mike was in on it, or whether he was lied to too. This has gone too far! Or maybe they just thought it was it was fixed and it wasn't...
07-17-2019 , 08:14 PM
Hey Mike,

Have you heard any news from technical support about the issue for players who can't login? I can't recall not being able to login when there's not maintenance since the last DDoS attacks occurred over a year ago.

This is what I see when trying to access the client from my desktop PC.




This is what I see when I try to access the web browser client via the BetOnline website.

07-17-2019 , 08:24 PM
All of the above. Really hoping to be able to get in here soon.
07-17-2019 , 08:29 PM
no guys I haven't heard anything other than we are having difficulties.
As soon as I get told. and if I'm awake I will give you the info.

Mike
07-17-2019 , 08:30 PM
Quote:
Originally Posted by madmansam
Obviously this is a coverup that goes all the way to the top. The only question is whether BOL Mike was in on it, or whether he was lied to too. This has gone too far! Or maybe they just thought it was it was fixed and it wasn't...
Act like a condescending prck all you want, but Mike could have easily confirmed with the posters in the thread that they were able to log on (simple respect).

Also seems strange that there would be a network issue only affecting "a small handful of players" yet, somehow, every poster in the thread is coincidently in that group.
07-17-2019 , 08:32 PM
Quote:
Originally Posted by BetOnline Mike
no guys I haven't heard anything other than we are having difficulties.
As soon as I get told. and if I'm awake I will give you the info.

Mike
Thank you for taking the time to let us know the status of the situation.
07-18-2019 , 09:54 AM
Quote:
Originally Posted by MCAChiTown
This is what I see when I try to access the web browser client via the BetOnline website.
I wasnt aware theres a browser client. Why would you use a browser instead of the desktop client?
07-18-2019 , 10:25 AM
Quote:
Originally Posted by MrFuss
I wasnt aware theres a browser client. Why would you use a browser instead of the desktop client?
I’m not sure but I believe the browser client is there for IPhones and IPads and such....
07-18-2019 , 10:56 AM
Seems as if they may have fixed the issue. Able to log on now with no problems
07-18-2019 , 11:19 AM
Morning everybody, yes I have been told again that the issue has been fixed.
I really hope this is the case this time.


Kind Regards

Mike

      
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