yeah, I've been disconnected for a while now

been playing the last 3 hours and not issues.

I was in the 30k guaranteed tournament. Everything was fine up until late ITM, I was getting disconnected when the table reseats. the first time i was able to reconnected, after the second time, I couldn't connect back into the poker client. Logging into sportsbetting.ag website, the page won't fully load. The only way I got back in was using the mobile platform, ONLY with my WIFI off. By then I lost a good chunk being blinded out.

I can't explain how frustrated I am.

Hey Mike (or Dan),

I might have missed it, but can you please address why you won't allow ninzent (bloodwolf) to switch skins? I don't see how the site could possibly benefit from having their biggest raking player (who also starts tables with anyone) not being able to play. Even if he WASN'T also extremely active in the community trying to make the site a better place to play, it would seem like a bad decision on Chico's side. Can't the 2 skins talk to each other to decide on a course of action that would allow him to play?

A lot of sites are losing business/volume because of how they treat their players, he's ABSOLUTELY, singlehandedly, (along with mcachitown) made midstakes/highstakes on Chico a lot better of a place to play for EVERYONE, and I guarantee that fewer people would be playing there if it weren't for their efforts.

I think you (Chico) should see this as a special case, which it is, and do the right thing. It's also better for your business, which should make it a no-brainer.

#freeNINzent!

I've just been observing this story with NINzent and others in this thread and would like to express my disappointment. I know this is BetOnline's space, and you guys are separate from Tiger, but surely someone from Tiger has seen this by now.

Dear Tigergaming,

Sending the message that anyone who wins big on your platform will not have access to their funds via unreasonable restricted cashout limits is not a good look. Anyone who plays higher buyins, including recreational players too, should be wary of signing up to Chico through you guys.

All this looks like is poor liquidity. Good luck maximizing new player revenue when they become aware of this. I can tell you that as a 3rd party here with no bias I certainly wouldn't be giving your skin a look if I had the option. If poor liquidity isn't the reason I think you're making a mistake.

this $11 heads up tourney pays 6 people. so half the people in one round will make it in the money and half won't? that's fail.

Celebrate the Holiday Season with $50,000 in Cash Prizes

Start the countdown to Christmas with BetOnline's 25 Days of Poker, where poker missions unlock access to daily Instant All-In $1,000 Freerolls from December 1st to 25th.

25 Days of Poker

Day 1 12/1/2020 Win a hand with AK, Play 3 Windfalls and Play 1SNG

This Will reward you with a $1000 all in shootout.


Below is the link for the page for the full 25 days, with full mission lists

https://promotions.betonline.ag/25-days-of-poker

Main Events 12/27/2020 Complete multiple missions to play for bigger prizes $25,000 GTD

*Access to Daily All-In Shootouts: must complete at least 3 missions

$25,000 in Main Event Freerolls
Each day a new challenge is available and players that complete multiple challenges in those 25 days will also get to play in one of the different Main Events on $25,000 guaranteed on Sunday, December 27th at 12:00 pm ET.


Main Events

Missions Completed Prize Pool Date

6 to 15 $1,500 GTD December 27th at 12:00 pm ET
16 to 30 $3,500 GTD December 27th at 12:00 pm ET
31 to 55 $5,000 GTD December 27th at 12:00 pm ET
56 or more $15,000 GTD December 27th at 12:00 pm ET


You can opt in via the "my missions" tab in the poker lobby.

Good luck to everybody

Kind regards

Mike

So all of the players who would rather not just light money on fire by playing Windfalls are just SOL for the whole month of December? Do you check the Promotions thread, and all of the negative feedback from regulars on the promotions you guys are running? From the outside looking in, it seems like you ask for feedback in the Promotions thread, get very valuable feedback, then don't acknowledge the feedback in that thread. Then you come over to the General Discussions thread and post about promotions that you know will not be well-received.

Hi JMicLett,

The 25 Days of Xmas promotion on BetOnline was very well received last year.
We are giving away 50k in cash via all in shootouts, for very minimal requirements.
The Requirements are a mixture of all of our games to incorporate all players.

I was pretty confident that after the success last year, this has been in the pipeline since.
We are continuously working on and trying to improve our promotions and bonuses to suit individuals. The 25 days of xmas is an additional promotion just for the festive season.
All the feedback has not gone unnoticed and I have personally given much of it to the main team. Thats why I always encourage you guys to give me as much feedback as possible.

Kind regards

Mike

I'm a little confused how it works. It says I get 1 point for each and I need 3 points to qualify. Does that mean I can just pick the one I like and do it 3 times or do I have to do all 3 once? One option today is play an MTT. Would playing 3 MTT's qualify? Like others here have said I don't wanna play the windfalls.

1 of each challenge. It's a little ridiculous if you ask me (and others). Some of the challenges are stupid too. I qualified yesterday but haven't today because I couldn't take JT to showdown.

They're going to continue what they want to do in regards to promotions. They say they want our feedback and when we give it they ignore it.

I looked in my database and JT goes to showdown about 10% of the time. It comes once every 83 hands so I would expect to play 830 hands or so to meet that requirement, assuming I don't loosen up with it. No thanks.

Mike,

I was not playing on this network a year ago, so I cannot speak on how the current promotion was received then. I would be curious to know how you got the impression that it was well-received. My perspective is from someone who plays MTTs full-time across all of the major sites open to US customers, and someone who has been playing or involved with poker for about 15 years now. In my honest opinion, the promotion the Chico Network is currently running is a gimmick--it is not designed to reward the regulars. Correct me if I am wrong, but I feel like the whole reason poker sites run promotions is to give back to the players who put in volume (whether they're winning or losing players). To make money in this promotion (as a player/customer), you have to do 3 things: play cash, play sit and go's, and play Windfalls. If you do these 3 things and meet the requirements of your current promotion, you are then entered into an tournament where you're forced to go all-in. So, the player has no control over what money they make.

Let's look at how competing networks are currently running successful promotions. First, in the US, you have WPN that has a clear cut promotion system: a cash game leaderboard based on rake, and a SNG leaderboard. On top of that, players have the option to earn 27% rakeback or be a part of the network's Elite Benefits program (based on rake). Outside of WPN, you have PokerStars that runs their chest program. Their program is consistent, and doesn't change week-to-week as they have been on BOL.

Another thing I will say is that a player should not have to play 3 different variations of poker to be considered for the site's promotions. There should be promotions geared towards cash game players, sit & go grinders, and MTT players. Or combine sit & go's with MTTs, and do a separate promotion for cash game players. If you have a MTT grinder who rakes thousands and thousands of dollars per year on your site, he should not have to go burn money playing Windfalls. In my opinion, no one should have to play Windfalls to earn the only promotion currently available. If I wanted to play Windfalls, I'd just go buy some scratch offs. Players who take cash games or tournaments seriously aren't taking time out of their day "grind" Windfalls.

While some people just come into these BOL forums to complain, there are people who are giving valuable feedback and just want to see the site/network do better. If you posted the details of this new promotion you're running in the Promotions thread, you would see that literally all of the feedback you have gotten the past two weeks has been negative. I've also talked to other poker players who play full-time, and they are not happy with the promotions at all. So, it's just hard for me to wrap my head around this current promotion being well-received from many players. But anyway, here are some of the posts from the Promotions thread to further reinforce that I am far from the only person that feels the way I do:

Yeah, this is pretty dead on here.

Mike, you know I'm a fan and supporter of Chico. I'm friendly with a bunch of your mates and have nothing but good things to say basically.

It is really good that you guys are trying to do the right thing for players. Please, listen to the feedback you are getting. Mixing in the casino games might be fun for recs, but recs do not pay the bills. Personally speaking, there is no circumstance where i'd play some goofy slot nonsense for a ticket to anything really.

I think there are separate issues here. Promotional programs require you to try different games to get a prize, seems logical since that is the essence of a promotional program, to create exposure to new products or services. Not everybody will play the other games but if they can get a few hooked that otherwise wouldn't play those formats, that's a win. I would not classify WPN Beast and SNG leaderboard as promotions, more similar to "frequent flyer miles" or buy 4 coffees get the 5th free. This is where I think BOL seriously drops the ball by not offering anything. Ignition rake back / points system is laughable but at least one is present and parameters clearly stated.

I appreciate all the comments and feedback. As you all know I pass the information on and it it will be seen.

So please keep it coming, with good constructive criticism if there needs to be.

Kind regards

Mike

Anyone notice if the 1k freeroll (25 days of XMas) failed to run last night?

you sure? i woke up this morning to the thing on my screen saying 114th place or whatever

thnx, didn't see it listed on my sharkscope, so far the others have shown up

hey guys!

what's the recent situation with HHs/hand converters (grabbers)/tracker programs (HUDs) on CG tables?!?
i am thinking to give this network a try if these things are allowed to use.

thx frwrd the reply!

I use BetOnline Card Catcher (by Ace Poker Solutions) to import hands into PokerTracker 4, and it works great.

Hi! Maybe someone will help me with this. Where can I find the license that Betonline supposedly has with Panama Gaming Control Board? The site for the Board is in Spanish and it doesn’t have an option to view companies with gaming license. Bwin, bet365 have all their addresses and CEO names posted on their websites, these guys at Betonline have disclosed nothing. I cannot trust them with my money just like that?

I love people who use these apps me and my buddies program sends your card catcher false data, here's the catcher im not selling it im giving it away soon a few more tweaks till its live,why? Because I play the game straight up no AI. When you sit down at the poker table do you ask for a list of all hands played at the casino?

How long do deposits from bitcoin usually take? Ive been waiting an hour now

I don't even understand the entire first sentence you wrote. I also don't think you understand what AI is. If you don't understand why people use hand tracking software or what the benefits are, you can find those answers through Google.