Open Side Menu Go to the Top
Register
BetOnline.ag Poker: General Discussions Thread BetOnline.ag Poker: General Discussions Thread
View Poll Results: Has any of this happen to you?
yes
25 43.10%
no
10 17.24%
maybe so
23 39.66%

09-13-2020 , 02:17 PM
Quote:
Originally Posted by CaddyShark
Count 16,339, Stake 24.92, ROI 40.6

118 games played in one day lol?

I dont know maybe thats normal, but sounds wild to me

If I'm making a big deal out of nothing I apologize
not that crazy. what's their screenname? I play pretty much daily at all hours and usually try to talk to regs to verify its a real person
09-16-2020 , 04:00 AM
hello, a bit confused about the rollover rules as I've only withdrawn from Ignition, so you can imagine my surprise when the reps informed me of these "rollover rules." Am I right in stating that we're required to rollover 100% of our deposits?
09-17-2020 , 05:28 AM
Quote:
Originally Posted by s t r a n g e r
hello, a bit confused about the rollover rules as I've only withdrawn from Ignition, so you can imagine my surprise when the reps informed me of these "rollover rules." Am I right in stating that we're required to rollover 100% of our deposits?
Hi stranger,

You need to speak to live chat and find out all the information. They will be able to explain what bonus you have taken and how much rollover/wagering you need to complete the bonus.

I always encourage all players to double check with live support before taking a bonus on any casino/poker site. Find out what the terms and conditions are of the bonus you are going to take.

Id you are still having difficulties after speaking to CS please send me a private message with your email and account number.

Kind regards

Mike
09-17-2020 , 03:46 PM
Quote:
Originally Posted by s t r a n g e r
hello, a bit confused about the rollover rules as I've only withdrawn from Ignition, so you can imagine my surprise when the reps informed me of these "rollover rules." Am I right in stating that we're required to rollover 100% of our deposits?
Ignition's are easier and more upfront. Don't even bother with any promotion in the sportsbook, the rollovers are nuts and they only apply payouts to it.
09-17-2020 , 08:56 PM
Quote:
Originally Posted by s t r a n g e r
hello, a bit confused about the rollover rules as I've only withdrawn from Ignition, so you can imagine my surprise when the reps informed me of these "rollover rules." Am I right in stating that we're required to rollover 100% of our deposits?
bonuses aside, all sites require 100% rollover of any deposit to withdraw to prevent money laundering. Also on betonline if you deposited via credit card youll need wait 7 Business days from deposit to withdraw your funds.
09-18-2020 , 07:56 AM
Does this site have rakeback? Sorry, older guy here and I tried to search and it looks like a no, but I hate to miss out on it if I am wrong.
09-18-2020 , 09:11 AM
Quote:
Originally Posted by Cahill115
Does this site have rakeback? Sorry, older guy here and I tried to search and it looks like a no, but I hate to miss out on it if I am wrong.
Not at the moment, but believe reward program will appear in the not too distant future.
09-19-2020 , 11:37 AM
for crypto withdraws, can we withdraw direct to a wallet on an exchange or it has to go to desktop wallet like ledger? thx
09-19-2020 , 12:27 PM
Quote:
Originally Posted by GoinGreen
for crypto withdraws, can we withdraw direct to a wallet on an exchange or it has to go to desktop wallet like ledger? thx
Could you withdraw from a gambling site directly to an exchange? Yes. Should you? No.
09-19-2020 , 12:37 PM
Quote:
Originally Posted by a dewd
Not at the moment, but believe reward program will appear in the not too distant future.
I heard that playing hands will reward you 'VIP Points' which you can accumulate and spend on goods or cash rewards. Sounds awesome, I think I will save up a few million points for a rainy day.
09-19-2020 , 01:47 PM
Quote:
Originally Posted by JGoldPDX
I heard that playing hands will reward you 'VIP Points' which you can accumulate and spend on goods or cash rewards. Sounds awesome, I think I will save up a few million points for a rainy day.
Keep the umbrella handy....
09-21-2020 , 02:12 PM
@BetOnline Mike
Hi, my account at Tiger was suspended while procedure of repeated security check since the 1st of July and it is still under it. Firstly your security team couldn't recieve email with needed documents from me for 3 weeks, though I had sended it for 3 times. But aproximately on the 31 of July they approved that they have all needed documents, but my account is still suspended. Mike, could you speed up the process, cause it's not normal to wait 80 days
09-21-2020 , 02:58 PM
Quote:
Originally Posted by redwhitefox
@BetOnline Mike
Hi, my account at Tiger was suspended while procedure of repeated security check since the 1st of July and it is still under it. Firstly your security team couldn't recieve email with needed documents from me for 3 weeks, though I had sended it for 3 times. But aproximately on the 31 of July they approved that they have all needed documents, but my account is still suspended. Mike, could you speed up the process, cause it's not normal to wait 80 days
Hi redwhitefox,

Send me a private message with your account number and email address and I will try and find out what is taking so long.

Kind regards

Mike
09-21-2020 , 05:53 PM
Quote:
Originally Posted by BetOnline Mike
Hi redwhitefox,

Send me a private message with your account number and email address and I will try and find out what is taking so long.

Kind regards

Mike
sent
09-22-2020 , 03:37 PM
Hi all.

I was trying to figure out if hand history converters are allowed or not and i found this:

I first asked if Holdem Manager 2 is allowed to be used to get a HUD at the tables while playing and i assumed the answer would be a yes, planning to ask how is it suppose to work if it needs a hand history converter in order to read their hands but hand history converters appear in the prohibited categoy.



So Holdem Manager 2 is not allowed or the support people just not even have idea what Holdem Manager is?

Last edited by WilliamPrieto; 09-22-2020 at 03:50 PM.
09-22-2020 , 03:54 PM
This appear at the Permitted Software Categories:

(III) Heads Up Display:
With qualitative and feature limitations imposed. Stats displayed must not be based on the current hand in play.
(IV) Tracking Software:
The data only contains information from hands in which you personally played in. Importing of observed hands is prohibited. The tracker does not mimic a feature of banned hud.

Doesnt Holdem Manager 2 fit thoese two points?
09-23-2020 , 07:40 AM
Quote:
Originally Posted by WilliamPrieto
This appear at the Permitted Software Categories:

(III) Heads Up Display:
With qualitative and feature limitations imposed. Stats displayed must not be based on the current hand in play.
(IV) Tracking Software:
The data only contains information from hands in which you personally played in. Importing of observed hands is prohibited. The tracker does not mimic a feature of banned hud.

Doesnt Holdem Manager 2 fit thoese two points?
No, what (III) refers to is trackers that adjust the stats to the current hand (as in you raise on the BU and villain defends in the BB it will show the stats of him when he is defending the BB vs BU opens). H2N does it, PT and HM do not.
(IV) is talking about hands you are not involved in, it is addressing hand mining software
09-23-2020 , 10:31 AM
Quote:
Originally Posted by WilliamPrieto
Hi all.

I was trying to figure out if hand history converters are allowed or not and i found this:

I first asked if Holdem Manager 2 is allowed to be used to get a HUD at the tables while playing and i assumed the answer would be a yes, planning to ask how is it suppose to work if it needs a hand history converter in order to read their hands but hand history converters appear in the prohibited categoy.



So Holdem Manager 2 is not allowed or the support people just not even have idea what Holdem Manager is?

Hi William,

I sent you a private message this morning.


I am going to run a series of tests to help and give feedback to our customer service.

If you or anybody else have any common queries or issues, maybe a question that arises poker related that customer service does not always understand.

Many of you ask about leaderboard rewards or tournament tickets with CS. The more information I have, the easier it is to start making adjustments to improve communication.

Please feel free to share your suggestions.

Many thanks

Mike
09-23-2020 , 02:02 PM
BetOnlineMike, Can you look into displaying stacks as BBs and being able to change table color on individual tables? These two features are on ACR and are really great.
09-23-2020 , 02:31 PM
any Canadians here know how long it takes to receive interac e-transfer withdraw?
09-23-2020 , 03:36 PM
Quote:
Originally Posted by GoinGreen
any Canadians here know how long it takes to receive interac e-transfer withdraw?
never mind it takes a few hours
09-25-2020 , 02:46 AM
Don't forget this Sunday 1pm is one of our biggest tournaments ever.

$300k Guaranteed


Opt for the $109 buy-in or participate in one of the multiple satellites throughout the week to earn your seat for less.

Earn Your Seat From as Low as $5.50



Many thanks

Mike
09-25-2020 , 08:01 PM
hey guys i recently made my first deposit on betonline with the first deposit poker bonus. but under the cashier it just says $0 under active bonuses and locked bonuses. any idea how i check my deposit bonus status?
09-25-2020 , 10:22 PM
If it doesn't show up within 24hrs I would contact live support and/or send a private message to BetOnline Mike.
09-26-2020 , 03:09 AM
Quote:
Originally Posted by bigt_813
hey guys i recently made my first deposit on betonline with the first deposit poker bonus. but under the cashier it just says $0 under active bonuses and locked bonuses. any idea how i check my deposit bonus status?
Hi bigt,

Was everything okay?

Many thanks

Mike

      
m