Quote:
Originally Posted by WilliamPrieto
Hi all.
I was trying to figure out if hand history converters are allowed or not and i found this:
I first asked if Holdem Manager 2 is allowed to be used to get a HUD at the tables while playing and i assumed the answer would be a yes, planning to ask how is it suppose to work if it needs a hand history converter in order to read their hands but hand history converters appear in the prohibited categoy.
So Holdem Manager 2 is not allowed or the support people just not even have idea what Holdem Manager is?
Hi William,
I sent you a private message this morning.
I am going to run a series of tests to help and give feedback to our customer service.
If you or anybody else have any common queries or issues, maybe a question that arises poker related that customer service does not always understand.
Many of you ask about leaderboard rewards or tournament tickets with CS. The more information I have, the easier it is to start making adjustments to improve communication.
Please feel free to share your suggestions.
Many thanks
Mike