hey mike can you tell to the cardroom management that he will be fine to ended the 2 tables max restriction!
or at least they can tell why they do that to some regs (and not all) .
IMO if you are a long term winner they dont want you to play there.

VIP points, the BBJ, no rakeback/rewards, it's all kinda scandalous. However if they can get away with it and the games still fill, I'm sure they think why bother giving money back to the community?

If it was a bigger site there would be massive outrage. It saved the site boatloads of money so it's easy to see why it was done but there's a million different ways they could have put an end to the old VIP system that would have felt less like blatant theft.

For me, the messaging from the company and the weak attempts at just placating our complaints and stringing everyone along as if there are big new things around the corner is also very insulting. It's just as dirty and at this point clearly done to keep the community quiet just a while longer rather than an actual desire to put something in place for the players. Not saying it's Mike's fault entirely, he is doing his job and obviously the people running things don't want to do anything about it. All the goodwill they built up is just gone in my opinion. (Really this applies to every topic, not just the vip points. Nothing ever happens)


I also give credit when things are good, like I posted a day or two ago, payouts are good. But man there are some other things that need some work!

I actually came in here to ask about VIP points. Newer to the site, so I have no background on the history other than what I've read.

What was the equivalent value of VIP points prior?

Mike, is there any plan/dialog to bring back some sort of reward system for VIP points?

You won’t hear anything from mike other than maybe “they’re still in discussion” or whatever BS he/his superior wants to share. Just assume they’re meaningless, and that they’ll never admit it.

IIRC that amount of points would have been worth around 2 entries into $109 tournies.

Yeah, I think it was just slightly under 200k points to enter a $109 MTT with points.

The best thing you guys can do is take your rake somewhere else if you have a better option. If not, I understand. It's just that when I was playing and we were all being strung along, I saw little improvement. There's been *some* headway made on the bot problem, but the lack of rewards and some of the highest rake in the industry that I can see has me playing elsewhere. Games still run on BOL though so I'm sure they took a look at their statistics and decided it wasn't worth it since people will play here anyway.

Its now been OVER 2 MONTHS and STILL NO REPLY. Now not even Betonline Mike is responding to my messages. There is no plausible deniability anymore. The site has outright stolen my money (5k balance) and refuses to give me ANY ANSWER WHATSOEVER.

BetOnline Mike: Are you flat STEALING players' VIP-point equity, or what?

You certainly seem to have, in essence, absconded.

Bullshit 2+2 is still letting BOL advertise here after stealing everyones money

the network seems very popular ....
Seriously . You have to do something about the bots.... in PLO : seyran , berest, Iodyrev ....
Can you investigate for christ s sake ! It is obv that there is something wrong with these accounts. identical stats , same patterns, never sit out , never time out, ofc they never said a word in the chat. if the table breaks they dont move... they are over agg.
they never play more than 2 tables (you are better to restrict the tables to the honnest people )
when they are broke they try to come back to the same table (only the same table , never a new one) but as their account is empty , they cant buy in but they continue to try... like stupid machines... ???

The sitngo leaderboard pays the top 5 spots to the sunday main event for 109$. I finished 3rd last week and didn't get my ticket. I went to live chat to remedy this- several days later and 4 live support people later I'm slowly going insane...

I never got my $109 ticket for finishing 2nd in a leaderboard last month. Went to live chat and they said it'd be added that day. Never was added and I just stopped caring. Par for the course for this site.

[QUOTE=ahmngrn30;56166937]The sitngo leaderboard pays the top 5 spots to the sunday main event for 109$. I finished 3rd last week and didn't get my ticket. I went to live chat to remedy this- several days later and 4 live support people later I'm slowly going insane...


Hi ahmngrn30, I am really sorry about this, just send me a private message with your email address and account number and I will get it sorted. Please also send me any other emails or contact you have had with customer support.

Also if anybody has any issues like this please let me know so I can help straight away.

Kind regards Mike

This was the latest statement released regarding the vip points.
It is dotted around the forums.

We understand that there has been some speculation and frustration as to why we chose to modify how Player Points were traded back in August, 2019. Allowing players to buy-in with points to most tournaments seemed to serve its purpose in the past, but as we have grown, we found ourselves in the position where it began to limit our growth potential in terms of tournament offerings.

BetOnline is always looking for ways to offer a better experience to our users, and when it comes to poker, we look to offer our players some of the biggest tournaments online. To continue to grow our prize pools, we chose to reduce the options that accepted Player Points down to one, our Sunday Main Event satellites. Our main goal is that the community as a whole will benefit from the increase in new tournaments and prize pools.

Since then we released a new tournament schedule in September, 2019 that included new structures, more guaranteed tournaments and hundreds of thousands in additional guaranteed prizes every week. Our Sunday $60,000 Main Event has now been increased to $75,000 and we also offer a monthly $100,000 guaranteed tournament on the last Sunday of the month. We’ve also upped our promotional budget to ensure that the liquidity of our poker room is at an all-time high.

You didnt explain the the switch to NO USE AT ALL for the VIP points though. The VIP main event satellites have been removed for a while now. Am I mistaken and its only the last week of the month and I just never noticed? If so they still dont show up in lobby. Somebody please let me know about this because if the VIP points now have 0 value that is a pretty big red flag for me. Ive discontinued my play there for the time being. If it turns out I can use the points this saturday then I will commence my play.

With all due respect, that is utter garbage.

Please have them explain how player VIP points weighed down expansion.

The only reason to cancel points is because there were so many outstanding points and fear of them being exchanged to close in time

This is a seriously bad look from the standpoint of marketing, public relations, and logic. I get you're the messemger, but BOL needs to do the right thing. Zero chance this is a year long process.

This site scammed a player out of the bad best jackpot.

Unreal. See nvg

Fkn scumbags man, BetOnline are thieves

That makes no sense. Who wrote that line? Was it you? What did you mean by that? Because offering more options doesn't limit anything. Except I guess the site's profits.

Have every point be worth a set amount and let people use them to buy into/rebuy into whatever tournament they want. Boom, now nothing is limited. The tournament potential is limitless.

Too much? Allow people to redeem set amounts of points for specific tournament tickets. X points for an $11 ticket, Y points for a $55 one. You get the point. That wouldn't limit anything. If you're going to give people points, it doesn't make much sense to not let them redeem them for anything. I don't think it's a massive deal or anything, but it looks horrible and causes drama. Trying to explain away the situation by lying that letting people buy into some tournaments with points limits your growth looks even worse.

BOYCOTT BOL. They will find a way to steal your money. They stole your points, they cheated you in BJ, they cheat players who win BBJ's who disconnect because of their awful software. They have a history of falsely accusing players of colluding and freezing their accounts. DO NOT PLAY HERE, IT IS BAD NEWS

I'm all for accurately warning people of the risks of playing here, but please don't make s*** up to strengthen your argument. It actually hurts your argument.

Points stolen is accurate enough.

Cheated in BJ is accurate enough, though they've since changed 3rd party dealers and had no major claims of impropriety in BJ since that one incident.

You have no way to prove that they intentionally disconnected this player during the Bad Beat Jackpot hand. Even the unfortunate player does not believe that to be the case. There are several legitimate players, even 2+2ers, who have won it and several more who have won large shares of it. It doesn't even make logical sense why they would do that.

They have fantastic software, at least compared to any of the other sites with decent traffic that serve US based players, probably the best of them. I very rarely have connection issues playing here. If memory serves me correctly, the least I've ever had with any site that I've ever played a large amount of volume on, and that's including pre-Black Friday sites.

I'm not exactly sure which collusion claims you're referring to. I recall one incident where a bunch of Russian/Eastern Euro players were using a VPN service that tied them all together. At least one of the accounts using that VPN service was caught cheating and the rest of the players using that VPN service also had their accounts suspended for a brief period of time because of that connection. Most of those accounts were seen back to the tables shortly after that incident. I haven't heard of similarly false claims of collusion since then.

What a terrible site, just stop playing there...

Wow, BOL will get no more business from me.