BOL isnt going to do anything about the bots. IMO they've made it clear they're complacent. Lots of the regs at 10NL think the bots are run by the site.

Previously we were told programs like equilab and flopzilla were banned. So which one is it?

Yes, it is legit.

That's not entirely true. I've seen them remove numerous bots. More than half of the 50NL-500NL bots on my list that I sent to support have been inactive for over a month.

I agree though that the situation still requires some major improvements to their bot prevention and removal methods.

HM2 and programs like it are HUD and database software. Equilab and Flopzilla are equity calculator and board analysis software. They are not the same.

I'm not even sure how beneficial Equilab and Flopzilla are while at the tables, especially when multi-tabling on this network with the limited time to act that you have. Most often those programs are used for off of the table study.

Derp. I was thinking of Holdem Resources Calculator, not HM2.

I agree Equilab and Flopzilla arent useful in game however sometimes I may have the client open and would like to study a couple hands from my database while waiting on an MTT or cash game.

I do hope so. Only time will tell. I still prefer BOL over the alternatives even with all the bots. However there are many occasions when I choose not to play because there are 2+ bots at every table. I've also noticed that chat is getting more and more hostile because of the frustration which makes sessions less enjoyable. And when a player new the site is sits down I always let them know, players x,y,z are bots which just perpetuates the negativity. It's just not a pleasant environment.

In the Daily Dozen $22 $3K at 4 EST, the prize pool only got to $2740 and thats what is being paid out. Not the full $3K. I dont think Ive ever seen this on here before, is it a glitch or are guarantees not being honored when they overlay for some reason?

Been playing BoL since July. I see these accusations about bots. Here's the deal: I don't care if they're bots or just players who aren't sociable enough to chat. I still beat them. I also believe the bots issue is over blown. I've seen the adverts for bots promising easy money. I don't believe those adverts, and I'm not seeing any indications that the "bots" aren't exploitable.

Both are true.

PLO bots are easily exploitable, but they also absolutely destroy all but the toughest regs and have the highest winrates at those stakes.

They are so prevalent that it should be absolutely mandatory for every serious player to take a couple days or a week and study them intensely. Bet size, when they're aggro, how they react to certain cards, how they react to bets, how they play each street differently. There are some massive exploits, trust me. If most of the main regs did their homework like that, then they probably wouldn't exist much longer.

I know of 5-6 10NL bots and yes they have some exploits but they are taking real players money and I am discouraged from playing when 2 or more are sitting at a table. These are 4 of them at the top of my database sorted by amount won. Its obvious these are part of the same bot ring. They dont chat. They dont sit out. And they will sit at tables alone after they break up and play heads up if someone joins. I have shared my findings with support and BetOnline Mike and I know Im not the only one. Nothing is being done.

Actually no bots currently sitting at the six 9max 10nl tables. This is the first time I haven't seen any of the bots I've identified.

Hello. I apologize in advance for my English.
My nickname on BOL is shootme555 and I got a "temporary" ban today (1005?)
Screenshot of login window

I registered in July in BetOnline and everything was fine until the first cashout attempt. The first time I sent the documents on August 21, it was checked only on August 29.
Unfortunately, I did not tell support at the time that I was using VPN in site(not for playing poker), because it seemed like it was already obvious, and I made a deposit with VPN. As a result, the cashout was canceled and they started re-checking of documents.
Also on September 9, I wrote in official thread of BetOnline about my problem and sent details in private message to Mike. But I didn't get any response.

But they didn’t say in live chat that they needed new photos of the docs. Sent documents again on September 11th. On September 14, they said in live chat that they did not receive anything. I sent it again and waited for confirmation that they had received an email with documents. I wrote in official BOL thread, there was no reaction again. I wrote to live chat every 2 days, and each time they needed another 48 hours to check 4!!! photos.

In September 23 they answered that the documents did not pass the verification and additional photos are needed. Sent them a photo for the third time. In live chat they said that I can try to make requests for a cashout and so documents will be checked faster. After 2 requests for cashout on my Skrill I was "temporarily banned".

Almost all chat logs are saved.
All this time I did not receive any emails saying that the documents were received, and no help from live chat. Only promises that everything will be checked in the next 48 hours.
Screeshot of today's chat

I wrote twice in this thread that I could not withdraw my money for a very long time.
my post #402
my post #434

Also wrote to Mike in PM, but did not receive any help.
Today I was "temporarily banned" for no reason. This worries me very much, because support has not been able to solve for a month the simplest task that can be solved in a few days in any other room.


Mike, please pay attention to my thread

Hi Kovitol,

I have sent you a private message, sorry about the frustrating situation.

Kind Regards
Mike

What game type and stakes do you play? Not only have a lot of the bots been removed recently, but the bots are more heavily concentrated at certain stakes.

Saying that the bot issue is overblown is you being completely ignorant of the situation with this network and all of online poker.

Where are people claiming that these particular bots are not exploitable? I certainly haven't said that and I have probably been one of the most outspoken about the bot situation.

The problem is not that they're unexploitable. The problem is that they're pulling large amounts of money out of the games. They're able to do this because they can put in lots of volume without ever tilting or losing focus as they take money from recreational players and weaker regs with a strategy that wins money at the stakes they play.

The more bots that there are the more money that is being pulled out of the games by cheating. There has been periods of time when there were much more around than there is now. Things have improved in the NLHE cash games lately, but I can't speak to how the situation is with other game types. I try my best to report any NLHE cash game bots that I identify regularly. It is the only game type I regularly keep track of.

I'm not sure how many people still believe that these particular cash game bots that we're usually referring to are coming from these sites that are easily found with a Google search. It is more likely that these bots are being distributed by a private group which mainly operates out of Eastern Europe and/or Russia.

10NL bots were back today :/ They must have needed a day off.

Update: It's been a month. Can't get a response from Customer Service. I was doing a software scan when I saw that I had something called Hydravision installed on my computer. It's a software from AMD that manages when you have two screens. Could this be what triggered them to tell me I had a "Hydrabot" installed on my PC? Because, still, I have never downloaded anything to cheat. I don't know how many times I can tell that to someone.

I have received email from Betonline poker security about Hydra Bot installed. I have Hydravision manager manage multiple monitor since my desktopn run AND processor and ATI video card
. This software he two processes (hydraadm.exe and hydraadm64.exe). I was find information that Hydra Bot process is Hydra.exe. I had provided this information and screenshots to Betonline poker security. Hope this helps.

Still haven't gotten a response from Customer Support about my issue (having PIO solver installed).

me either... I sent a response on 9/19, and again on 9/26 when I hadn't heard back from them

Absolute disgrace that there's a botting issue at the lowest stakes here again. In all reality, I am positive I was surrounded by bots back in April/May at 25nl but what could I do about it?

As for house bots: We've come a long way in the 2p2 community because a handful of years ago - if someone mentioned this - they were instantly dismissed and flamed as a rigtard. I don't see how anyone could find it far fetched that these sites (It's not just this network) have house bots thrown into the mix. I mean, it's like people insisting that they're positive humans are the only form of intelligent life in existence, anywhere. It's quite vapid and naive.

This new software sucks. anyone else agree?

They recently changed the look of the lobby, but the software is essentially the same as it has been for the last 3 years. If you mean the lobby is worse then I agree that it's not quite as good since some of the functionality was removed, but I think the appearance looks nicer. The software overall is still significantly better than the other US friendly sites that have any decent amount of traffic.

Just signed up to check out the software and they bombard you with calls to get you to deposit. Jesus Christ what a great way annoy potential customers and get them to go to competitors.

Many issues after this latest update. Mike, are they known or need to be listed?

Please list them. I haven't encountered anything new yet with the Windows desktop client. Please state what kind of client you are using. Is it the Windows, mobile or Mac version?

~Mac~

Have to double click on tables for action now, same in the lobby

Hand replayer does not create new window, it now fills your table screen
100% and forces you to switch back and forth to replayer and table action

Player notes will randomly appear on the table and freeze there until you
click on that player

Cannot manually type bet sizes, it will freeze all betting action options

95% of audio options no longer work

Cannot easily see when registered for a tournament in the lobby anymore
(please make the registering box change to 'registered' when actually
registered)