Hey Mike. Do you know when registration will open for this freeroll tourny?

Hi Guys,

Any issues with refunds or tickets please first speak to live support, if they are unable to help then send me a private message with your account number and email address.
I do not know when the reg will open for the free roll.

Anything that I hear I will obviously post a message.

Kind Regards

Mike

Mike has been a tremendous help and refund has hit within 24 hours of talking. Very nice to see an easy communication path. Thanks.

Hello it's Riverdinho once again....

So overall
Like an week ago I had an issue because Chico Security team detected that I had Pio Solver running along with Chico network with unfortunely was an true, I explained everything with thier support, and after like 2 days - they unlocked my account, and my payout was accepted

Today one week later, one day after I made new payour requested I'm trying to log in, and I see my account is locked again ( but wierdly I can log in if I use an VPN ) so I went to the live support straight away, and they are saying that Pio Solver was detected on my PC and I have to wait 24h for the review

Quick facts:

I didnt even run pio solver post session once, since the last warrning( good excuse to stop studying )
I have Pio Solver installed
Live support said, I can't have Pio Solver even installed but I have an impression that they even don't know what Pio Solver is, and are'nt 100% sure if I can have it installed or not

I belive I do not have to explain how annoyed I'm with all this....

Can we get any clear rules about Pio Solver can it be installed at Hard Drive, or I will have to buy new PC just to play at Chico Poker


username Riverdinho

Thanks.

Hi spaishoot,
I understand your frustration and clearly you have a right to be annoyed.
Pio solver is not allowed to be running whilst the client is open.
There are a few cases were parts of Pio solver were running on the computer without the application being open.
But unfortunately at the moment on the Chico network Pio solver is not allowed.
We are looking at changing this, there are quite a few posts on this matter on the forum.

Kind Regards
Mike

As I said I did not even open Pio Solver once for like 2 weeks, I'm more then sure the " detection " of pio solver at my account is the same that happend 2 weeks ago and already has been explained between me and support.


Can you solve it once for good Mike?
Should I delete Pio Solver from my PC?

While I certainly understand your frustration spaishoot, and I believe you're probably telling the truth, I also understand and appreciate that the network is trying to detect and prohibit some software from running while the client is open. Certain members who post here are use still using prohibited software while making posts to make it seem like there are no issues and ongoing use of said prohibited software at the tables. I'm not saying you're one of these people spaishoot, but I am certain it is happening with some members who post here.

While running PioSolver or any other solvers by themselves for off the table study is probably not an issue, there are parts of these programs that can be used in undesirable ways at the table. I don't have an issue with them having a strict policy that if they detect any solver processes running while the client is open that you won't be allowed to play. I'd prefer that the client would either snap close or not be allowed to open if these processes are detected.

Unfortunately that's not really enough to completely stop prohibited software use in this day and age as players look for any edge they can find and will look to hide these programs from detection. I believe the remaining bot accounts on the network have these undesirable programs hidden from detection. While it takes more effort than detecting processes running on one's computer, there are only a few real ways I can think of to remedy this.

One is observation. The most egregious seating scripters can easily be spotted with observation and should be recorded on video and sent to support. Any players constantly getting the best seats should be monitored closely.

The second is data analysis. This is how I can conclude that an account is using automated assistance software. After significant hand samples on an account the most commonly found cash game bot's stats become too similar to the other botting accounts to be a mere coincidence.

The last one would be forcing players suspected of using prohibited software to play live on camera and have someone analyze their session and determine if there are any inconsistencies from their normal play-style.

I definitely believe there have been a few false positives made with their detection efforts. I also believe their detection efforts are intended for the good of the games. I just hope that they improve their methods going forward so that the honest players aren't inconvenienced and at a disadvantage at the tables while those who are actually using prohibited software are not allowed at the tables any longer.

I think that's probably the best idea for the time being so that you can keep your account from experiencing anymore issues related to Pio. Do you have a 2nd computer you could use it on instead? If not, you may want to look into doing something like that if you wish to continue using Pio without issue.

Hello thanks for replay, we had some small talk few days ago at NL100 tables....

I do not have any other PC, but Im assuming I will have to buy one, thats no problem I was going to buy it anyways...the problem is that I really didnt opened Pio Solver even once for like 2-3 weeks, and they are suspending me/making me again nervous about my money without any reason, because Im 99% sure, the detection of Pio Solver at my account is the one that already have been explained between me and support.
So since it have been explained why they put my account on hold once again, that make no sense for me....

I totally understand buddy. I really wish I could help more. All I can really do is say that I think you're probably being honest as I haven't seen anything that would make me suspicious of you when I have sat with you at the tables. Obviously I can't be certain as I don't have access to your computer, but I do believe you're probably telling the truth, unlike some other members who post here. I'm sorry to hear about the anxiety this has caused you and I hope your situation gets resolved soon.

I see your point, but do you really think its even possible to use Pio Solver during session in order to get any adventage?

Just got an email from Chico

Few weeks ago they advised me to use VPN because my original internet provider is using some netherland proxy, and I had some tracks of netherland location in my IP even tho I live and play from poland,
not to mention the fact that email have nothing to do with my locked account because of an Pio Solver:/

Obviously running solvers for the given situation at the table is not going to be at all helpful with the current speed of the solvers, but I can see how they might prefer you not be able to view stored solves for common spots while you're at the table or be able to use any software that might be able to bring those stored solves into focus while you're at the table.

I don't have an issue with them prohibiting any solver processes from running on your computer while you're at their tables. I also don't think that they should be prohibiting you from using it when you have the client closed or not allowing you to have it on your computer altogether. I think that's an overly strict policy. I don't believe Stars even has a policy like that against solver use. I know they do prohibit you from running certain programs while you're at their tables as well.

As far as VPN use, hopefully Mike will be able to provide clarification on the policy.

In the past I've been against allowing players being able to use VPNs to connect to sites as I believe it too easily allows for undesirable players, who have either previously been banned or are from prohibited locations, to access the games. I've recently softened my stance a little to allow long-time, in-good-standing, established players to use them in certain situations such as traveling. Obviously I don't have any say with the rules here and that is just my opinion.

What I'm doing atm is uninstalling Pio after I study. I'm 100% sure I got false detected also. I didn't open solver for weeks and account got locked. Tigergaming games are just too juicy that cannot leave the site

Ye I agree, I also understand your little hesetation in beliving in my story since we dont know each other, I'm not going dig into that and just wait until case get solved.

EDIT:

I just read priviate messege from Mike in with he advised me to delete Pio files from hard drive and trying to log in again, with big hesetation I did that and suprisingly I can log in, looks like there acculy is some sort of detection of Pio on the hard drive that unables you to log in, but still I wonder why I could log in for last week without any troubles and only after claiming payout I started to having an issues.

How about we stop banning REAL living humans using PIO Solver and do something about the bots that are STILL sitting at my stake (Afon9, exemplarydad, Madakhmad) and bleeding the ****ing games.

Can't get rid of the bots, that'd mean cash games would never run.

Has anybody else been having disco's and crashes the last few days? About 1-2 hrs into a session it's been happening to me to the point where it's unplayable for sngs. I've been running the BOL built in hud and opening maybe 10x before i start so i can have one ready to find all the tables im on as they come up. When I open a new bol hud with others open they all disappear and some come back on their own and i have to find the tables with others? any thoughts or suggestions or do i need to email general cs and hope for a quick resolution?

Exactly! It's like one big well-run pyramid scheme. Where the money flows to the top. As a rec, why the **** would I play on a site where there are 2 plus bots to every table and no rakeback? I'm literally set up to fail before I even start playing a hand.

People are losing thousands of dollars to the bots, which they will never see again, and all we get is a 2p2 rep that says, "I'll send that information up to the top." Great. What has that done in the last two months?

There is 0 chance that I see any of this money back, and as a rec player who likes the game, this is the reason why I'm quitting.

The scheme will all come crashing down soon. BOL banned the bots 2 years ago and probably saw the drop in rake collected. A new wave of bots popped up soon after and they've been left alone since. I posted more about it in the cash game thread, but at PLO50 and 100, 50-60% of the players will be bots.

The # of tables available to play has also dropped drastically. Some nights there would be 8+ PLO200 tables, now it's a struggle finding 8 tables even across 2-3 stakes.

The short-term cash grab by BOL is proving pretty short-sighted as the bots have destroyed the eco-system and eventually once bots make up 70-80% of the player pool, they will just decide that it's no longer profitable and all quit, leaving nothing behind.

There are a couple bots that are unable to play the run-it-once/straddle tables so what happens is they post their blind, but are unable to play, so they time down, sit out, and are kicked off the table after 5 minutes. They will immediately be sat back in only to repeat the process over and over until the bot owner notices. Obviously no human player would ever do this. There are mountains of evidence, but just that piece alone is damning enough. I guess it's cool that some bots are throwing in a free BB every 5 minutes, but I would prefer they just be banned.

Over $500k in Bad Beat Jackpot Prizes Paid - July 23rd, 2019

Huge congratulations to dübkín, and all the other player involved in the bad beat jackpot!!!!
The hand history is below along with some small changes we have made to benefit you guys.

New BOOST Bad Beat Jackpot!

We have a new bad beat jackpot available for boost tables only.
I know many of you guys have been asking us to promote the boost games more, well what better way than with a big jackpot.

https://promotions.betonline.ag/boost-bad-beat-jackpot

Regular Bad Beat Jackpot Changes

We have also amended the requirements for the bad beat jackpot to drop.
Lose with any quads now and you will take home the huge sum of money.
Also to make things even better and for the whole community to have a better chance of taking a share in the bad beat jackpot, We reduced our fee and distributed that to all the players @ BBJ tables when the jackpot is triggered.

Our goal is to pay out to more of our players and on a more frequent basis: our fee was 15% before, it is now 5% and that 10% was better distributed to all the players paid.

Kind Regards

Mike


#449366141: Texas Hold'em NL ($0.50/$1 USD) - 2019/07/23 23:00:15 UTC
Table 'BAD BEAT JACKPOT $0.50/$1' Seat #3 is the button

Seat 3: MZ3096 ($94 in chips)
Seat 4: =BABBA= ($27.87 in chips)
Seat 5: interesni ($102.50 in chips)
Seat 6: Quincy33 ($34.14 in chips)
Seat 7: dübkín ($118.08 in chips)
Seat 1: Madeinch1na ($100.87 in chips)
Seat 2: Neketa7777 ($132.20 in chips)
Seat 0: Dr.Babs ($73.72 in chips) (SitOut)

=BABBA=: posts small blind $0.50
interesni: posts big blind $1

*** HOLE CARDS ***
MZ3096: [Ks Td]
=BABBA=: [9h Th]
interesni: [9c Jc]
Quincy33: [4h 3c]
dübkín: [Qh Qc]
Madeinch1na: [Kd As]
Neketa7777: [6s Tc]

*** PREFLOP ***
Quincy33: folds
dübkín: raises $2.10
Madeinch1na: calls $2.10
Neketa7777: folds
MZ3096: calls $2.10
=BABBA=: calls $1.60
interesni: calls $1.10

*** FLOP *** [6h 8h Qs]
=BABBA=: checks
interesni: checks
dübkín: checks
Madeinch1na: checks
MZ3096: checks

*** TURN *** [6h 8h Qs] [Qd]
=BABBA=: checks
interesni: checks
dübkín: bets $5.15
Madeinch1na: folds
MZ3096: folds
=BABBA=: calls $5.15
interesni: folds

*** RIVER *** [6h 8h Qs Qd] [7h]
=BABBA=: bets $6
dübkín: raises $37.15
=BABBA=: calls $14.62 and is all-in
dübkín: uncalled bet $16.53

*** SHOW DOWN ***
=BABBA=: shows [9h Th] (Straight flush, T-6)
=BABBA= collected $58.54 from main pot
dübkín: shows [Qh Qc] (Four of a kind, QQQQ)

Bad Beat Jackpot Hand!
dübkín has won $148,655.05
=BABBA= has won $106,242.89
Madeinch1na has won $16,998.87
Neketa7777 has won $16,998.86
MZ3096 has won $16,998.86
interesni has won $16,998.86
Quincy33 has won $16,998.86

*** SUMMARY ***
Total pot $62.04. | Rake $3. Jackpot fee $0.50.
Board [6h 8h Qs Qd 7h]




2019/07/23 19:00:15] Hand #449366141 started

[2019/07/23 19:01:45] MZ3096 (bol)
holy

[2019/07/23 19:01:54] MZ3096 (bol)
what?

[2019/07/23 19:02:01] Madeinch1na (sb)
ahhahaha

[2019/07/23 19:02:03] Madeinch1na (sb)
omg

[2019/07/23 19:02:08] Dr.Babs (bol)
what did you get for that?

[2019/07/23 19:02:16] Hand #449367027 started

[2019/07/23 19:02:20] MZ3096 (bol)
i was roitung so gard fir tgat

[2019/07/23 19:02:24] Lowryyyy (bol)
shipped the bad beat!

[2019/07/23 19:02:41] =BABBA= (bol)
what happened

[2019/07/23 19:02:51] Lowryyyy (bol)
you just won 100k

[2019/07/23 19:03:03] dübkín (bol)
///

[2019/07/23 19:03:03] Dr.Babs (bol)
i think dubkin won the 100k

[2019/07/23 19:03:05] dübkín (bol)
...

[2019/07/23 19:03:13] dübkín (bol)
yep

[2019/07/23 19:03:14] dübkín (bol)
129

[2019/07/23 19:03:16] MZ3096 (bol)
dubkin. how much

[2019/07/23 19:03:19] Dr.Babs (bol)
no table share

[2019/07/23 19:03:20] Dr.Babs (bol)
wtf

[2019/07/23 19:03:23] MZ3096 (bol)
? holy geesh

[2019/07/23 19:03:50] Dr.Babs (bol)
you won 129k?

[2019/07/23 19:03:53] Hand #449367770 started

[2019/07/23 19:03:58] MZ3096 (bol)
we each oicked up 17k

[2019/07/23 19:04:22] Hand #449368000 started

[2019/07/23 19:04:30] Dr.Babs (bol)
i didnt get that much

[2019/07/23 19:04:40] jeff5630 (bol)
did yall just win

[2019/07/23 19:04:55] jeff5630 (bol)
15k each?

[2019/07/23 19:04:56] Dr.Babs (bol)
I got 1k

[2019/07/23 19:04:57] jeff5630 (bol)
congrats all

[2019/07/23 19:05:09] jeff5630 (bol)
why

[2019/07/23 19:05:16] Quincy33 (bol)
i got 17000 plus

[2019/07/23 19:05:18] Dr.Babs (bol)
bad beat

Very annoying action on any table takes the cursor away from the chat. please change

My wifes account has been in review forever now, can we get an answer please? Yes I had accounts and we share the same computer, but just kicking the can down the road is bull****. would like an answer. Thanks!

The SNG bots are HEAVYYYYY as well. Talk about disappointing!

Yea seems like a money grab to me, they are going down.

I second all of this. The site is saying that they recognize and are trying to solve the problem, but there is no evidence to show that anything is being done to solve the issue.

2p2ers have sent over lists of suspected names, yet BOL Mike continues to ask me to provide specific hands, stats, and reasons why a player is a bot. How about you open up a table and watch the action for ten minutes?

Why is it my responsibility as a player to clean up a website full of bots for them? I thought third-party software was banned? I’m a rec who plays on their phone; I don’t have a HUD, use PIO Solver, or import hands using PT3/4 so I am unable to provide that information and the means for me to get that information is supposedly banned, right?

It’s just a bunch of bull**** and false promises from a website that’s going down.
It’s really sad because I think they have a great product. Their phone app works better than any other US site and the games would be great if actual ****ing people were allowed to play.

Hi Tobayyy,

I played professional poker for a very long time and understand your frustration.
I never asked you to provide specific hands or explain any reasons why somebody could be using prohibited software. I simply asked for stats that you have on the players you have mentioned so that it helps aid the security and fraud team with our primary objective, to rid the site of all prohibited software.


I am not monitored on what I think or say.
I am trying my best to improve the site, if you choose not to believe me or bet online then that is your choice and I am sorry that you feel that way.

I think we have already made significant changes and I personally have enjoyed helping the players in our community and hope that they see that things are improving drastically.
There is a long way to go, but the team is honest and hardworking.


Kind Regards

Mike