what does waiting handler authorization mean on a cashout?

I currently have around 45-50k on my BetOnline account after a tourney win and a nice run playing blackjack. I've been told that withdrawal limits is $3,000 a week due to Covid-19. This is complete bullshit since online traffic is up. BetOnline is using this as an excuse to tie up everyone's money. Than on top of that it's $50 bucks or 3% fee!!! So it's $90 bucks every time I withdrawal 3k which will take me about 4 months to pull my bankroll off. This is bullshit and BetOnline should be ashamed. You can bet your sweet ass they haven't lowered the deposit limits!! They will let you play $5,000 a hand on the blackjack table than turn around and say you can only withdrawal $3,000 a week?!?! GTFO...shady as all get out and totally using a pandemic to screw over it's customers. I don't do crypto and that is limited to 3k a week as well. Once my money is off it will never deposit on this site again. RIPOFF...to withdrawal my roll it will take 4-5 months and around $1500 in fees!!

betonline customer service is HORRIBLE. trying to make very small withdrawal. they won't accept my bitcoin address. I am not a cryptocurrency guy, would have been decent of them if they let you know crypto was required for cashout for penny players like me. 4 phone calls, two emails, two chat sessions taking over 2 hours and best I can get from them is to get a different bitcoin ID!!!

This is horseshit. Has anyone had to change bitcoin ID to get a withdrawal?

Wait until bitcoin drops to 3k. They will have to limit withdraws to $200 a week

I think it's fairly clear that the majority of their business probably comes from their sportsbook. They've been desperately trying anything to get people to keep balances in the sportsbook, some underhanded (like offering lines on stuff that 99.9% won't go off).

It made some semblance of sense to limit/slow cashouts for a week or 2 immediately following all leagues being shut down b/c there was probably a huge increase in cashouts. But things should have returned to a normal rate by now. I'm guessing they have very little cash on hand, and couldn't handle a couple players coming in wanting 25k cashouts. And god forbid BTC drops to 3k like the other guy mentioned.

My recommendation. Use bitcoin for the cashouts. This will take your fees close to $0. I understand if you have never used it before it might seem overwhelming, but if you think of it as being paid $1500 to learn how to use it, and it could be useful for you in the future. Here is a great beginnner's link:https://professionalrakeback.com/how...nline-gambling.

Just wanted to provide an update that there is STILL no response whatsoever from Betonline. Not a single email. All BetonlineMike could tell me was that there's nothing he can do and that I need to wait, which is what everyone has said really. So at what point would you chalk it up to pure and outright theft? Its been over 3 weeks now coming up on the 1 month mark.

live chat at betonline is not any way to resolve. they are terrible.

You guys should be ashamed of yourself. The 3k cashout rule might be the biggest middle finger I've ever experienced from a company. I had 15k which was laughably going to take 1.5 months to begin with, but as you know the 15k quickly can get lost back on the site and now I've got 4k left. I had done my last 3k cashout on 4/7, I just went to do my next one as its been as week, and was told ITS 7 BUSINESS DAYS. BUSINESS DAYS!!! You guys are out here nickel and diming business days to regular days which you have listed in tiny font not immediately viewable. What a joke.

Hey heres a genius thought, why not allow p2p transactions you dimwits. Then your greedy, self indulging business practices can happen without going full pole and pissing off your customers to never return. I imagine theres some obscure and absent of rational reason why p2p isn't allowed, but thats one way you can keep money on your pos network. I could almost see the fact that its good for your customers being the reason you bloodsucking sociopaths who run this illegal site dont allow it.

Final thought, the couple shills and constant defenders of Bol that are very active in the forums here, please know that you have some serious reputation rebuilding to do and should be utterly ashamed you've stood up and repped such a deplorable site. If I was you I'd be taking it into my own hands to recitfy this problem as you must know everyone sees your name and will forever associate it with the spineless tool who was able to be bought for whatever measly sum these scumbags could buy you for.

Maybe you don't realize but BetOnline income is probably down about 75%+ right now with no sports. They are not a poker room first, they are a sportsbook. If you spend 5 minutes to learn how to use crypto then you would save on those $1,500 in fees as well.

Agreed, BOL have been pretty much my main book for 5 years now. I do a little of everything, blackjack, sports, and poker. I am supposedly a VIP player as I have a host that e-mails me and **** once a week. I am livid about this 3k per week cash out rule. They go from 100k in crypto to 3k total with no warning? Absolutely insane and a big FU to us customers. I just hit not long ago had like 9k and then got blindsided and was only able to get out 3k. I was pissed as I'm down on the site pretty big over the past 12 months. And yeah we are gamblers, most of us aren't able to just walk away from the computer and be like oh let me wait 7 days until I touch my computer and log back in. Especially, when we are stuck at home during this pandemic! Like wtf BOL smaller books with WAY less customers still have limits for crypto payouts at 10k 2xs a week, and you guys really ****ED us big time and should be ashamed considering you guys are in my mind one of the best and legitimate books around, but this is totally wrong and you guys should have never done this to your loyal customers.

Unlike Bovada/Ignition and ACR/the WPN sites, this network doesn't have any diehard shills that I'm aware of. Everybody I am aware of from this forum who regularly praises this network for the few good things they have and do, also criticizes them for the stuff they do wrong.

I easily have the most posts about this network throughout the 2+2 forums and I always keep it 100 and fair. I criticize them when I feel it's warranted and I give them props for the stuff I feel they do well. I certainly don't get paid by them for anything except when I win at the tables. I'm not an affiliate. I don't even get rakeback.

Whether it's their poor handling of the bot accounts, their poor handling of the VIP points program, poor communication, or the time they decided to take a larger fee out of the Bad Beat Jackpot mid-promotion when it neared a million dollars, I've made posts criticizing all of it. Recently, I even called them out for not adding more tickets to one of the few satellite MTTs where you can actually use a few VIP points.

You can also find posts by me giving them props for stuff like good and stable software, fast cashouts, when a significant amount bot accounts disappear and when they gave back some of the fee they took from the Bad Beat Jackpot.

I certainly think the new cashout rule sucks and that everybody who had an account with an excess of 3k prior to the new rule should have been given an opportunity to withdraw more.

I also understand that sports betting is their main business and that the lack of sports right now is hurting their business. I obviously wish this didn't affect everybody the way it has, and I don't blame anybody for not wanting to do business with them anymore, but I'm hopeful that when the sports world gets back to normal that the cashout limits will be raised.

So we can assume their player deposits aren't segregated from their normal business funds right? If they were then cashouts wouldn't be affected by anything that goes on in the world. Basically if they go under our funds aren't safe here? I know you don't work for them but I want an honest opinion since you've played here so long

BetOnline Mike are player funds segregated. If the answer is yes which I doubt then why would the max payouts be reduced?

I can't say for sure since I have no insider knowledge. Because of that, I don't think it would be very responsible for me to speculate and give players a reason to worry. The fact that players are still reporting quick cashouts up to the limit provides me enough comfort at the moment to continue playing here for now.

The max payouts are probably reduced because the $3,000 limit is still sufficient for 99% of players.

Poker is a small fraction of their business. They are still paying out lightning fast with crypto. With no sports going on they simply don't have deposits flying in like they did.

You are missing my point. If player deposits are segregated then they should only use profit or rake for business operations. It wouldn't matter if the majority of their business was sports. When black Friday happened Pokerstars was able to pay everyone because the funds were segregated. If they are using player deposits to pay employees and for regular business operations after sports went down then there will be a major problem

There is 0 chance player funds are segregated. 0.

You're actually specifically who I was referring to! Your response just now was the most negative I've seen you be to bol, so not sure where this other criticism was posted. And it still ultimately came from an understanding perspective, you sure you dont get paid? If you havent been getting paid for your endless fellacio of the network then lol, thats some dedication.

I assumed you were referring to me, which is why I defended myself, even though you couldn't be bothered to call me out by name.

I don't even think that post was that negative. I've criticized them much more harshly in the past about everything I listed, especially their handling of the botting accounts. There was a thread dedicated to this network that was pretty active prior to this sponsored forum being opened where about half of my posts mentioned the bot problems present on this network.

If you feel like searching that thread for my name and the word 'bots' I think you'll find plenty of reading.



I've easily been their most outspoken critic over the last few years. I'm not sure why you think they would pay me for that, unless I was an affiliate. I've been told I should become one by a few different people, but I'm not sure I'd be able to stay as unbiased as I am if I was to do that.

You're only seeing what you want to see with my posting and looking for someone else to blame for your current frustrations with this network. The truth is, I have no obligations to, or vested interest in, this network other than that this is the place where I currently prefer playing at over my other options.

That preference doesn't stop me from helping answer questions from forum members here looking to play at other US friendly sites. If you regularly read threads throughout the Internet Poker forum you'd see that. That is the main reason for my regular presence in these forums. I like to help other players feel more comfortable about getting into the games. I've never lied or misled other forum members here to get them to play at one site over another. I simply state the facts and let them decide where they'd like to play at given their options.

I'm not sure when stating facts become the equivalent of fellatio, but I'm not surprised you don't know the difference if you think I'm a spineless tool of a shill for this network who needs to rebuild my reputation and should be utterly ashamed after they made a change I had no say in and have stated that I thought it was poorly handled.

Hi, I made a deposit on Monday 4/13 via bitcoin. I followed the instructions provided via live chat, have made a successful transfer, but funds aren’t in my account. I have contacted live chat twice now and they have not helped. At this point I am Very concerned and frustrated.

Make a few more posts throughout the forums and you will get private messaging enabled. After you have it enabled, you can send your account information to BetOnline Mike. Prior to that, you won't be able to get much specific help related to your issue in this forum.

What did the live chat tell you?

First time system issues couldn’t help me. Second time said they would involve Operations team and then promptly ended the chat. Just now they said to contact my wallet service provider. I sent them an email and they confirmed that when the transaction is marked complete then the funds have been successfully transferred, so not sure what the disconnect is here since I used the wallet I’d BOL provided.

Certainly sounds frustrating. Like I mentioned previously, go find some threads to post in so that you can send Mike a private message.

Hi Titonpar123,

Please send me your account number and email address and I will try and find out what is going on with the request.

Kind regards

Mike