Quote:
Originally Posted by DevoGKT
No problem Im just really happy for you and your family
** Update STORY TIME and Outcome**
So as you all know by now BetOnline has put the correct and total
amount of money in my account. When this first happened I honestly
thought my chance of resolution was less than 0%. It took so much not
to pick up my laptop and smash it against the wall. Then again it
wouldn't be the first bad beat I've taken just definitely the most
expensive in poker for me. So I chilled out the best I could brought
up the Hand history and recorded. Obviously still pissed that was the
only thing I could think of. From there I posted my first hastily and
poorly written thread on the NVG forums. That's when 2p2 "A dewd" DMed
me on here.
He told me he worked with BetOnline and he would work to get me in
contact with the right people. So between that and Bobo Fett saying
maybe we should hold up on blasting it all over NVG I agreed and told
him to lock the original thread.
"A dewd" Invited me into his discord "Degenaments"
https://discord.gg/rMXMryQ (open to anyone who want's to join just PM
deuces when u get there) and everyone in there helped walk me through
this process. Even after I got the first email from BOL saying it was
out of their control and it wasn't on their end Dewd kept talking to
me, walking me through what the next step would be.
So I did another right up now for NVG in hopes to getting it back out
to the masses and that our community NVG hero ChicagoJoey would catch
wind of it and help a casual out. I won't lie I had a mini heart
attack when the Bill Perkins and Jungleman **** started happening. I
thought for sure I would get buried. Sure enough though the opposite
happened. I tweeted the thread to Joey and within an hour he was
tweeting about it. Everything happened so fast after that. Between
Dewd on 2p2/discord and Joey on twitter before I knew it I was talking
to multiple people at BetOnline who weren't even involved in the poker
Also to clarify a twitter user @ Dave and Adam for me he's a sports better on BOL and is on twitter as @Reg_Da_goat Truly a huge thank you to everyone!
** BetOnlines Official email to me **
Dear Brandon,
As you’re probably aware, our Bad Beat Jackpot is a very structured promotion and is governed entirely by our independently-audited software, as well as the Terms and Conditions that are transparently posted on our website.
After an in-depth review of the matter at hand, we have confirmed that our software and servers performed correctly and as expected. Any connection issues that you experienced were indeed the result of connectivity issues on your end and were outside of our control.
However, after reviewing your hand, we have concluded that what occurred while you were playing – your hand qualifying for the Bad Beat Jackpot and your connection dropping during that hand – is a highly unlikely and rare scenario. That said, we have chosen a path of generosity and will make an exception in this case that we feel is appropriate in such a rare occasion. As such, we will be crediting the equivalent of the jackpot cash to all qualifying players at the Bad Beat Jackpot tables, as if it would have been triggered at the time of your hand.
The Bad Beat Jackpot was at $349,046.26 at the time of the hand. We will pay out the prize pool to all qualifying players as an extraordinary exception and let the current Bad Beat Jackpot continue to grow as if it had not been triggered at all. The following players have been credited as follows:
· BBJ Winner: shkarina ($69,809.25)
· Winner of the hand: Devowned ($52,356.94)
· Players sitting at the table: emperorK, shara02, hiphoppanda ($14,543.59 each)
The remaining players at other Bad Beat Jackpot tables will be credited in the next 12-24 hours.
We hope that you are pleased with our decision. We appreciate you making the smart choice to play at BetOnline. We stand behind our commitment to you and the other players in our community to always do our best to ensure a fair and secure environment.
BetOnline has earned an outstanding reputation over the past 20+ years that we’ve been in business. We hope this further proves our track record as being dedicated to putting fairness and our players’ best interests first.
Enjoy your winnings!
The BetOnline Poker Team
If you guys want to get a hold of me quicker or follow for w/e other updates there will be you can on twitter @Devowned
A dewds twitter is @Degenaments
Joey is @JoeyIngram1
Dave is @DaveMasonBOL
Adam is @BetOnlineBurns
A special thank you to all of the above and everyone else in here that contributed to the thread here or on Reddit
*MODs anyways u can put this in the original post as well?**