Hi Plomaster,

I deleted 2 of the 3 same posts, and merged your other one into one of the relevant threads

Currently with the pandemic we have had to make changes to a few things.

I understand the frustration, but already sporting events around the world are restarting and being planned.
Betonline like the rest of the world are hoping things go back to normal as soon as possible.


When I get any more news I will give it straight to you guys.


https://www.betonline.ag/rules#poker-rules

Suspension, Modification, Removal and Addition of Games.

BetOnline.ag reserves the right to suspend, modify, remove and/or add any poker game in its sole discretion and without notice. In the event of such suspension, modification, removal or addition of any poker game for any reason, BetOnline.ag will not be liable in any way to you. Additionally, BetOnline.ag may also adjust the number of simultaneous games available to players at any time. For any other rule inquiries please contact the BetOnline.ag Poker Support team at poker@betonline.ag.


Kind regards

Mike

I've got 540,000 VIP points. I feel so very important as a person to have gotten over my half million goal. Where do I cash them in? I need it for my retirement. Thanks friends.

hi mike, already thank you for stopping to ignore me.
however I am sorry but I will not be satisfied with this answer ....

you are not obliged to give me explanations. I understand it well, thank you. on my side I will continue to explain how it goes on your network.
So maybe all the players involved will come forward. Apparently we are a lot !

it's weird, all the players affected by this ban are winning this year
The losers are not worried for the moment. But I imagine their turn will also come if they start to win.

On CHICO, if you win you will be limited to the max. but just enough to keep bringing us some money.

Are sports betting affected? Yes and so?

is that the only strategy you have found?

Another day, another response, yet NO ACTION AT ALL on bots on your site. Thanks Mike.

Is there any poker tracking software that works on BOL? I checked both sites HEM and PT’s sites and I don’t believe that they do.

With that I assume no HUDs either right?

Does everyone play naked/blind On BOL (lack of a better word)?

Whats bullshit is that 2+2 is allowing this site to still advertise here. Promoting a site that steals from its customers and allows obvious bots to steal from its customers. And when confronted of this the guy in charge, Bobo Fett, says he "had no idea" and "will look into it." The advertisements didnt stop so he must have either not looked into it or just doesnt care like everyone else in this industry. Sad really.

I don't even play these stakes on this site. But A) I don't want them growing in # because I do play here and B) it's just insulting this guy is like "oh we do care" when THEY CLEARLY DON'T.

Mike needs to either get them to ban the bots or shut the **** up and quit acting like they care.

Hi sketchy,

Not a nice way to speak to somebody and usually I would not bother responding.
I know first hand of many many accounts that have been banned for using prohibited software since I started working on the forum around 10 months ago.

I work closely with the fraud and security team and forward every single piece of valid information I receive.
I do not like to speak about this subject as it is a difficult subject for an open and public forum.
Software and technology is ever evolving and making it tough on every site to combat cheats.

I understand your scepticism, but I assure you that any information given to me gets seen by the head of fraud and security and then investigated.

So please send me information (stats,Photos,comments in chat,other comments on the forum) on the suspected accounts privately.

Regards

Mike

Usually I don't treat people with respect that I don't respect. You work for a site that's obviously shady as hell, act like you try to help us, but when we post for over a year about obvious bot accounts, you give us this BS response.

Except literally every one of these accounts in the games we're talking about.

Except literally every one of these accounts in the games we're talking about.

Then either go away, or quit acting like you are going to do something about these obvious bots.

These bots aren't exactly advanced. I doubt very much the people doing it are doing anything to "evade" your security team. I just don't think that either your security team exists at all, or they don't give a ****.

No. The information has been posted. Quit being a douche and actually do something, or go away.

Why not make the list of all accounts that got banned public with like ACR? I would help your credibility a lot
You keep telling us to send you information, but we don't know what or if something is happening.
For example I gave you detailed information about the guy who is running 7 bots at 2/5 and 5/10 NL a week ago. Yet the accounts are still playing almost 24/7, often times 2 at the same table.

NINzent,

I'd be happy to help. Post some relevent info here for the 10,000th time and I'll do nothing. Thanks!

Regards

Betonline Mike

I guess this probably has been discussed but I'm new to the site and I dont wanna go over hundreds of bot related discussion posts to find it

Why there is no run it twice? Is this like in live games where they dont let you run it twice for a billon dollar pot cause there is a gazillon to one chance that you might hit a jackpot? would it be possible to allow rit for at least the higher stakes the room offers as i'm sure 98% of the players in those games would love to have that possibility and, lets say, lose the jackpot possibility on that hand or on the second board in that hand?

Thanks

There are run it twice tables.

Ok, why not run it twice on any table as long as players involved agree to do it?

that network has probably the biggest amount of bots to real players ever.


made few reports to support, but they still continue to play on every day basis, so support dont give a f*** on that case.

If thats the truth, where is any information about those bots, what are confiscated sum, where is compensation to players?


well done.

btw ur cashout policy for high stakes players is worthless.

Hi mate,

It is currently being investigated, I even sent a request asking for an update yesterday.
I understand the frustration as I know first hand how much work goes into playing poker at a professional level.
We are working to make Betonline safer and improve all areas especially this one.

Kind regards

Mike

Oh great it's being investigated. Thanks.

If you're actually/were actually a pro, then I have even less respect for the bullshit corporate speak you're dropping on us here. You should literally be ashamed to represent a site that's letting bots run rampant.

Color me skeptical Mr. Inaction

I read somewhere that you cant have Pio Solver opened (or installed?) while playing on BoL. Is this true?

Also, I'm coming back to the online scene after a long layoff, is this RTA software actually a thing on six max MSNL/HSNL games right now? have players gotten banned from sites acussed of this? If so, is there any way we can detect such a thing in game?

Damn. I feel old, kids.

Hey BetOnline Mike,

Since you get a lot of negativity towards you I'd figure I'd give you some praise. I must say it's nice playing on BOL lately. I've been playing 25nl and oftentimes there are 2 or 3 bots on the same table. Man these bots are great too! Some of them are 15 bb/100 winners. So after they've stacked the fish for the 3rd time (who's been trying to interact with the bot for the last 30 minutes) it gives me a great opportunity to see how a 15 bb/100 winner plays. And since the bots are playing 24/7 I sure do have the chance to study a lot of their play. Thanks Mike!

Players have gotten warnings not to have PioSolver open while having the client open. Some players claim that they've gotten warnings even though they didn't have both programs open simultaneously. Other players have told me that they've never gotten a warning by making sure that they restart their computer prior to opening the client. My assumption would be that there might still be PioSolver background processes running after closing it that they're unaware of that is setting off detection. I can't be certain though. Your safest bet is to just not have PioSolver installed on your playing computer.

Unfortunately RTA is real. There has only been one player(3 separate accounts) here playing at 500NL+ that has been believed to be using it by many of the regs. That player and his accounts haven't been seen in the games recently. We believe all 3 of their accounts here have been banned.

There definitely has been some bannings for RTA use at other sites, most notably Stars. It is believed that the accounts that were using it here were also connected to the Stongpanyid account at the WPN. I haven't heard anything lately, but the last I heard it was still active there.

Detection of it comes down to observing an account willing to play any opponent HU using a unique winning style that comes from solver advice that couldn't possibly be perfectly implemented by imperfect humans. If a human was capable of such perfect implementation then they wouldn't be wasting their time at 500NL and 1kNL when they could be winning at much higher stakes elsewhere.

Hi IgnatiusJR

I know its frustrating and you may have sent in information previously regarding these suspected accounts.
If you send this info to me privately on suspected accounts. Maybe hud stats, screenshots, whatever evidence it is I will make sure that it gets looked at by the security and fraud team.


Kind regards

Mike

Thank you for the detailed response mate. I really apreciate you taking the time to explain this to me. Quick follow up questions, if you dont mind:

Why would someone using this kind of thing play Stars where 1) toughest games around and 2 and most important, best shady **** detection system?

Also, why wouldnt these accounts play at the highest stakes that they can where 1) they would make the most money and 2) their close to perfect style of play would be far more believable?

Lastly, is it possible for these people to use this RTA software in a second computer where it'd be undetectable for the security system of the site? and is this kind of thing only usable for HUNL or can they get assistance 3-9 handed as well?

I'm happy to try my best to help!
I am far from an expert on this subject. I'm sure there's much better sources out there for more detailed information about this stuff.

A PLO bot ring took millions of dollars out of Stars's games back in 2015. At least two RTA bots took 10s of thousands before being banned slightly more recently. I assume their bot detection has gotten better over the years, but I imagine one or two slip through the cracks every now and then.

Why would someone try? Because they believe the risk is worth the reward.

I assume they do. They're greedy, but not dumb. Sites with good games and poor security are going to be the most common targets for people looking to cheat.

Human perfection is never going to believable in such a complex game. An account playing an unexploitable style of solver based poker is not going to go unnoticed for very long if the games have several highly competent regs playing in them.

Yes. This kind of software can be much harder to detect. That's why it's important for poker site security teams to employ people who have a deep understanding of poker statistics and mass database analysis to identify the outliers for further investigation. Relying on stuff like captchas is not effective when there is an operator present. Relying on scanning computer processes is not effective when somebody is running the program on a second computer.

The thread linked below discusses this topic.
How gto scammers work in husng

RTA is probably much more proficient in HU games, since it's an easier game to solve, but the accounts that were identified on this network, as well as the Strongpanyid account at the WPN, all play(ed) 6max tables. There are no HU cash games tables on this network anymore. I haven't heard of any playing full ring.

*Stongpanyid

Dear Mike,

Can you give us a little more details about how ur "security team" works? What is their algorithm?

Do they just flip the coin on every account and if the coin shows the eagle - all good, if not - then they ban account?

If you have data on players(that u should have) its not hard to input to several super PCs(if u dont have it, u cant rent it) and analyze its pretty simple, by several "inhuman" stats that most of bots has. Im sure u should already know what those stats are, for reason im sure that u get a lot of email\messages with that info from REAL PLAYERS.

There is little tip with "bot stat" example.
first row is continuation bet in 1v1 situation, 2nd row in multyway pot (2+ players).
https://prnt.sc/schwbc

Its logical that in 1v1 situation continuation frq should be higher than in multyway, since in multyway ur range should be stronger to CB, logically? good.