Quote:
Originally Posted by Fossilkid93
Yah, I'm currently in the process of getting bank accounts and such set up so I can explore other options.
Despite my complaining here, I've been a fan of Chico and a consistent player in their PLO games for probably 5 years. They do some things well and have lightning fast cashouts, which are appreciated.
The problem is that the way they've dealt with changes to rewards and VIP over the last 6 months has been downright pathetic and insulting to the players. I know Mike is our punching bag, but he probably isn't given the power to do or say much, so really the problem lies with Chico.
If you're going to cut rewards across the board, then fine, you have that option, but stop yanking the players around and just come out and say it. 6 months+ to decide on a VIP program is beyond ridiculous. I get the feeling they want to cut/scale back the program immensely, but don't want to announce it for fear of losing players. Same thing with rewards. SNG leaderboards were cut without notice, cash game rewards were taken away and changed. People like to plan things in advance and don't like the rug pulled out from under them. Any site that cared about their players would give a few weeks notice about big changes.
Finally it's frustrating that you can rake 10-15k in a month on the site and earn nothing in rewards. Meanwhile they've gone in a direction that basically only rewards a handful of microgrinders smart enough to game the system. I'm not hating on those guys, more power to them, but the current system is probably the least logical rewards system I've ever seen. It actively harms the ecosystem b/c now those micro NLHE games will be filled with mindless grinders looking for rewards and very few casual players will be moving up the ranks from .05/.10 NLHE. It doesn't reward players who are actually generating rake and filling the site coffers. It does nothing to build a healthy ecosystem.
I'm not saying they have to give all the money to the top rakers. If they had a system that distributed the vast majority back to a large group of casual players at the low limits, at least that's a system that makes sense and I could see the logic in it.
I'm sure this will probably fall on deaf ears, but felt it needed to be pointed out. Mike has only posted 1 time in the new year, in a period where you'd expect him to have been making a lot of announcements with all the changes taking place in the last week. It doesn't seem like we can count on any real communication between the players and Chico, which is what I'd hoped when the forums were opened.
Hi Fossilkid93,
Some great points here and I will be using lots of them this week to help explain how some of the regs are feeling.
I believe I have said this many times but I am trying to help with the communication and make improvements in all areas.
Admittedly its difficult with some of the mistakes that we have made, to keep your trust in the system. However we have made good changes based on feedback from this community, and this year you will see more of this.
Good or bad I want all your feedback, I just hope it is all as constructive as this.
Many Thanks
Mike