so 100nl+ gets a bad beat jackpot...micro fast fold also gets a version of one...any plans of providing one for 50nl and lower? we feel left out...

moss u wanna pay more rake?

didnt consider that... no, i can do without the bad beat jackpot than.

RE: software update issue - so how do you get on the wait list without opening up the actual table? Also, there should be an indicator that you are sitting at a respective table in the lobby. do not currently have a good idea which table is which when opening them.

On the right hand side there’s a button to join waiting list from the lobby. I believe the tables you are already sitting at are bolded.

Have you tried in the new lobby? I do not see a tab for the wait list, only a "seat me" table. And the tables are not bolded when seated down in the new software.

They updated the software and the lobby is completely different. Aesthetics are nice but they removed basic features

Ok sorry haven’t logged in for a few days

Haven't checked this thread in two months and it's so hilarious to see the SAME EXACT ISSUES not being address months later. But no, I'm in the wrong because BOL Mike is "doing everything he can" and "needs more information and stats about the bots". LOL good chuckle for the night. Keep enjoying online poker everyone.

I didnt have any hopes regarding improvements of bot problem when sending Mike pm with the report of all PLO bots, 2 month later nothing has been done. Expected.
I am regular at PLO100-PLO200 cash and I chat with Fossil at the tables often how bots just kill recreational players within minutes and some days games are not even running or its just 1 bot camping tables with 500bb+

So I've been talking with MCAChiTown. He mentioned there are a healthy # of bot accounts that have not been active in over a month.

This is somewhat of an improvement. However, it's not good enough. It really should be noted that if you can't take out a bot such as SuDDen, then what exactly is your team doing? There are a few bot names that are fair game to post publicly because we have known about them for YEARS. d00ble, fabclap and SuDDen come to mind.

New bot accounts are being created rapidly. Sometimes there are 3 bots at one table, sometimes 2, most of the time at least 1-2 (avg 1.5) and rarely ZERO bots.

You have players that are making it known they won't play anymore on the site if this continues.

Don't make the mistake of treating the bots as higher VIP status than real human customers.

Game integrity is something thousands of players, many recs, take very seriously.

Anyone know if Mike is still at all active in the forums? I guess I'll check through previous thread pages.

Certainly you meant to add in "bot detection and removal" as well?

You actually did not address the issue. The issue was stated as you having no control over BOT accounts on TIGER GAMING.

You then said you can help any player on Chico network.

Those 2 statements are not necessarily logically compatible.

Chico grinder tool is prohibited ?

Hi Poker_n00b

I have addressed the issue on numerous occasions throughout all of our threads.
We have been making great strides in our security with prohibited software.
We recently added two new members to our security team to specifically combat this area.

I can only assure you again, that myself and the poker team our working hard on improving everything for our players.
I am always honest and try my best to help you guys.

I believe we have made advances and will continue to work within the community and use player feedback to make improvements. We have already implemented many suggestions from our players on the forum.

Kind Regards

Mike

I'm just about the same. I played quite a bit of PLO on this site for 3-4 years. I stopped almost completely when I saw PLO50-PLO200 overtaken by bots and BOL doing absolutely nothing to fix the issue. Pretty sure I've had posts from years ago giving out detailed info on the main bots at the time. I'm done playing poker on this site other than using my remaining point to play in tournies. BOL isn't going to do anything, and it's already years too late if they do.

Mike, stop pushing this false narrative of BOL/Chico actually doing anything about the countless problems on the site. Absolutely nothing has been done about the BOT problem as they are even more rampant across all stakes for all games. The rake is atrocious for tournaments/sit and gos and is almost impossible to play at this point. The VIP rewards structure is completely gone and nothing has been done to address this besides your feeble promises that "something is being done and changes will be there 'very soon'". Just STOP, we all want to see actual change and I believe I'm speaking for a majority of people when we say this site is going downhill rapidly and you're player pool is diminishing.

I strongly encourage warranted criticism, but the bolded statement is absolutely false. I'm not sure what games and stakes you play, but I keep track of the bot accounts at a pretty wide range of the NLHE cash games. The majority of the active bots, that I had listed and given to support a couple of months back, have now been inactive for over a month. I'm not saying they're all gone. I'm not saying they've done a great job with the bot situation in the past. What I am saying is they have done something to improve the situation in those games recently.

If you've accurately identified any botting accounts then please send that information over to Mike via private message.

Please post statistics of how the bot situation has improved, I'm honestly curious. Trying to defend BOL/Chico is laughable at this point.

Here's a small sample of over 40 bots that have become inactive over the last few months in the NLHE cash games. If you regularly play in any 50NL-200NL cash games then you know some these names.

Well, I was playing at tables the last few days that 4 bots at them. Many had 3 bots. Most had 2 bots, and 15 minutes out of every 6 hours you might have 1 bot at some of the tables.

I repeat. 4 bots at one table.

So even though "things might have been done" about them, the fact remains, it isn't good enough because the Russian bot farm boss is pumping in new bots just as quickly as the old ones get banned.

They are also very very good at limiting the time played by these new bots, and I feel like only a few people are in control of most of the bots because there is just weird timing involved...you have 1 bot leave, another joins, or 2 bots leave and 2 new bots join

They know they can't sit 4 or 5 bots at one table so they rotate them in and out for 1 or 2 hours at a time, sit them at 2 or 3 tables someitmes (not 8 like they used to do or 8 hour sessions either)

They are getting smarter about it. But continuing to load up new bots all day long...

Honestly, if any non rec players are playing HU or 3 way that's litearlly a 90% chance they are a bot...all you have to do then is verify a few other bot-like characteristics

And seeing bots like sudden or bushlat still not banned makes me very curious if anybody is looking 25NL or just the stakes that you personally play at, Chi.

It is his job to sugar coat things. Sure, Ok, maybe not his ONLY job. But he IS a site rep and there now he has been made aware the public knows about this Bot onslaught where it's worse on Chico than any other site out there, he is forced to have to address the issue. But it seems to be at his own pace, his own leisure.

Maybe his upper management is keeping his hands tied. And they only allow him to say so much or do so much.

For all we know, his boss might loooooooooooooove loooooooooooooove the bot infestation because they think it makes them more rake/profit than cleaning up the games.

It literally should only take 1 or 2 guys to clean up the games, and it's quite easy to do this. Detecting a bot is super easy...if these "new guys" can't figure out who is a bot, then fire them and hire a new set.

Even newbie poker players can figure out who the bots are...

1.) Install a captcha feature, this really should be super easy to do and it would fix a lot of the problem. Attach a mandatory captcha only to accounts that are suspected of being bots, not to every account.

2.) Certainly there are more bots than regs most of the time at the tables (yes, don't deny this, I know this as a fact.)

What this means is once you figure out the first 30 or 40 bot accounts, and trace the account origin (country) then you ban that country/region from signing up new players.

These 2 steps would fix very fast the bot problem.

So , why don't you address these 2 points, Mike? What is preventing your security team from implementing these ideas?

If you can tell us that bot accounts are originating at a 3% rate from 30 different countries spread exactly evenly over the distribution then you can ignore #2 but I would guess that the majority of bot accounts are originating from no more than 3 countries. Countries that should have 30 to 50 other choices to play at. No reason a Russian or Lithuanian or Ukrainian person would choose Chico over the 30 to 50 other choices except to run a bot farm.

Hi Poker noob,

My job is not to sugar coat things, I will forward this message to our security department tomorrow and try and get you a direct response.
This way I can address the points from the department actually doing the work.

Kind Regards
Mike