I did not receive mail or refund. What should I do ?

forgot about the not showing mucked cards. it's absolutely asinine.

someone from bol if you read this, please at least acknowledge your eyes have seen it?

Hi all,

We are currently experiencing some issues, please bare with us whilst our IT team works on them.

Kind regards

Mike

Anyone got this problem? Live chat had no idea what to do

I also quit playing BETonline since that day i send the prints of the disconections after table change and they said they would give me 5 $ and lied saying that i was able to play.

Anyway this site seems to script MTT results to keep players engaged.

the only poker site i know that when u disconect u cant see hand history.

and that 80% of the players dc at a sunday and 20% of them steal the blinds and go ft

What a joke.

no, they just make every tourney a PKO and pay >25% of the field to keep players engaged.

been updating on diffrent threads here becouse the network dosent let me cash out , i really want to update apossitive 1 but its not happening
UPDATE NUMBER 4 - im still not able to withdrow via bitcoin , i talked to more then 30 agents in support and useully they just disconnect from chet , or telling me it will be sent and it never happen , its been month and month now thet im trying to withdrow , i did evrything support asked me to doo many times , insane...

will update if they will let me cash out my money

i finally got to withdrow and got payed , hopefully will stay smooth w/ withdrow/deposit , thanks chiko network , will maybe stream in aweek or 2

Hi all,

We are currently experiencing some IT issues.
They are currently working on the connectivity issue.

Kind regards

Mike

?

Hi All,

BetOnline will be running a special promotion just for you guys on the forum.
It will be a bonus cash race with prizes for various spots.
I am hoping to do this regularly and hopefully it will grow into something that you will all enjoy.

I need everybody who wishes to be involved to send me a private message with your nickname

please send me your PM asap as we will be starting shortly


Kind regards

Mike

Hi all,

BetOnline are currently running a 6-hour leader board, it will only be visible to players with access to "Action" tables.
It is an exclusive leader board that caters to players that are not winning from other cash leader boards.


Every 6-hours we reward the top 3 players with:

$60 for 1st
$30 for 2nd
$10 for 3rd



Bet Online will be running 4 leader boards each day from today until Sunday April 18th.

Kind regards

Mike

Good morning all,

The BetOnline 2+2 special forum race will start today 2pm ET and finish on Sunday 2pm and everybody who has sent me their nickname has been automatically registered.

It is just for you guys but is open to people who have not yet already sent me their nickname, so please do so asap.

It will be a race at 1$/2$, we will be listening to feedback to help grow and keep this an ever changing and improving promo just for us to say thank you to you guys.

The top 10 Players will win a seat in the 225k Gtd.

Good luck to everyone.

Kind regards

Mike

Hi all,

Last few hours to win your seat in the $225k gtd via the 2+2 race.

I will post the final results/winners as soon as i get them.
We will be continuing this promotion and hopefully with your ideas improving it to make it bigger and more accessible.

Kind regards

Mike

Hi @BetonlineMike

Why did the sunday's 250K 50 seats GTD freerols frenzy paid $1 instead of $109?

Kind regards,
Rui

Hello everyone,

I just want to keep this post short since I already spoke dozen of times to live help on betonline and also emailed them but since I am not getting the appropriate response I thought I tried here.

For a little over a week I have not been able to log in anymore and I keep getting the cloudflare error code 1020 indicating that my account/ip address got flagged by betonline.

Im a Dutch player and I would like to know if there are any Dutch players experiencing the same issue?

I would like to know if I can get in touch with someone from the IT team so that they can whitelist my ip adress or country code?

perhaps that you can help me mike from betonline?

Anyways cheers and thanks in advance!

Maybe this should be moved to the "General discussion" thread

Hope you get it sorted out. Best of luck!

Should be, never seen this kind of crap from a site. If i get banned o well.

where was the problem? How you fix it and make withdraw?
I have same problem...I didnt receive email with verify code and when I tried verify payout by mobile phone, there is a allways error.
.

Hey Pocket_Jax,
Were you able to sort this out?
If not can you try logging in from several of the platforms and let me know which ones give you problems?

Windows Desktop (you must download): https://poker.betonline.ag/iredirect...WINDOWS_CLIENT
Web Desktop: https://poker.betonline.ag/desktoppoker/index.htm
Mobile: https://poker.betonline.ag/mobilepoker/index.htm

Or if you are on a MAC let me know.

Try to log in with your BetOnline account on those and let me know which one gives you problems.

Regards,
Chris

Someone just helped me send your last IP to the IT Team. We sent the one that you last used to log in on May 27. Will get back to you tomorrow.

Chris

Hi everyone,

Please take note of the maintenance notification received this morning:

Please note that there will be a scheduled maintenance from 2:00am ET - 3:00am ET on Tuesday, June 8 (1 hour). The regular poker tournament schedule will be adjusted prior to the maintenance period to avoid running tournaments during this scheduled downtime.

The regular poker offering will resume shortly after the downtime.

Thank you for your understanding.

Regards,
Chris

Hey Pocket_Jax,

Wanted to follow up on your issue. I spoke to someone in the IT department and they checked your most recently used IP (May 27) and there was no impediments on their side that would prevent you from logging in from that location.

Can you let me know if you are using that same IP or if you are trying to access poker from another location now?

Please send me a PM with a screenshot of the error you are getting so that I can take that back to them.

Regards,
Chris

Hi guys,

The Chico Network is performing a scheduled maintenance on Thursday, July 29 starting at 3:00am ET. Prior to the start of the downtime there will be a special tournament schedule running and any regular tournaments that usually overlap with the maintenance window will be cancelled.

Please note that this is a longer than usual maintenance period, estimated at 4 hours. All services should be fully restored by 7:00am ET.

Regards,
Chris