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Old 02-25-2020, 06:44 PM   #126
Cam25
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Re: BetOnline.ag Poker: Tournament Improvements Thread

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Originally Posted by mement_mori View Post

- Add more PKOs to the schedule. There is a huge gap and I bet a demand for this. You already have the software in place for this so there is no excuse not to run them. They are consistently the biggest tournaments on every site that offers them, no reason it wouldn't be the same on Betonline.
+1 this is what starz pa is running right now https://www.pokerstarsmtairycasino.c...uilder-series/ people having been asking for better pkos for quite some time and the best they can offer is a $22 1k LOL
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Old 02-26-2020, 02:47 PM   #127
Olli G
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Re: BetOnline.ag Poker: Tournament Improvements Thread

EVERYONE TAKE NOTE OF ALL TOURNAMENTS GTDS BEING SKIMMED SIGNIFICANTLY FOR THOUSANDS OF DOLLARS...

They dont meet GTDS for a few days so just drop the GTDS on most of the schedule making everything way smaller. Other sites stick to the GTDS and honor them until they are met, CHICHO network just says *** YOU and drops them to a point where they will never lose a penny. Theyve already found a way to silently rob everyone of their rake back VIA VIP points. Im not sure if they are just giving up on trying to grow but nothing they are doing is positive for the online community. Mike with his ridiculous propositions to give different starting stacks depending when you register!? Who comes up with these terrible ideas?!

Here is an idea from someone who has been playing online for 12 years and plays on your site playing the full tournament schedule everyday for 2 years. Dont try new child's ideas at tournaments like different starting stacks depending on when you register, its not a good idea which is why other successful sites dont do it, you will only make the tournaments worse off than they already are. You want to fix your tournaments, they pick GTDS and stick to them, change the tournament structure to be less turboish and allowing people to buy in with 5bbs. The 109 main on SUNDAY has a faster structure than the 2$ main and 5$ main, it dosnt take a rocket scientist to see how backwards this is but apparently nobody at chico sees this. If you guys are so keen to try new things then add something like PKOs to your schedule wheres there is actually a demand rather than creating tournaments with different starting stacks
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Old 03-03-2020, 04:14 AM   #128
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Re: BetOnline.ag Poker: Tournament Improvements Thread

like everyone has said. Add more, way more pko. It’s literally so simple. Us player don’t have anywhere to play that offers pko. Add a couple pko at different buyin levels that go off every hour or every other hour. Simple imo

Last edited by Thegrinderr; 03-03-2020 at 04:22 AM.
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Old 03-05-2020, 11:00 AM   #129
Shrank
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Re: BetOnline.ag Poker: Tournament Improvements Thread

Hey Mike

Any plans on increasing the range of MTTs in the early schedule? I miss some higher buyins or some rebuys. I'd love to play 55$ & 109$, or 22$ r&a in addition to the existing tournaments, in the early schedule.
And you might also consider offering some more special events like on sunday. Like a friday/saturday special 109$ buyin 50k gtd or 55$ buyin 30k gtd or something among those lines.
Thanks you!
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Old 03-06-2020, 12:54 PM   #130
ldmariodl28
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Re: BetOnline.ag Poker: Tournament Improvements Thread

Anyone else having an issue where your ranking is appearing and reappearing in the info area?
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Old 03-06-2020, 07:28 PM   #131
Turntup74
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Re: BetOnline.ag Poker: Tournament Improvements Thread

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Originally Posted by ldmariodl28 View Post
Anyone else having an issue where your ranking is appearing and reappearing in the info area?
I've been noticing this during the last couple days as well. Today is more often not appearing
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Old 03-08-2020, 07:46 PM   #132
NowWeGo
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Re: BetOnline.ag Poker: Tournament Improvements Thread

This $109 Main says 12 min levels in the lobby but only has 10 minute levels. The $5.50 and $22 both have 12 minute levels. Makes no sense just like everything else on this site.
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Old 03-08-2020, 07:56 PM   #133
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Re: BetOnline.ag Poker: Tournament Improvements Thread

It was first mentioned in post #107 on February 9th and was discussed in the subsequent posts. I'm not sure if it was seen by support yet. It definitely wasn't acknowledged. Even if it was seen then it'll probably take some time to fix similar to how everything else seems to take some time. I assume they rent out the software from a 3rd party so software changes can't be implemented immediately from their end.
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Old 03-08-2020, 10:17 PM   #134
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Re: BetOnline.ag Poker: Tournament Improvements Thread

I see it's been mentioned a few times, but I just want to +1 the notion that we need more progressive knockouts.

I played Saturday and Sunday from 1pm-6pm EST and I believe there were zero PKOs on Saturday in that time range and only 1 on Sunday in that time range ($22 at 3:45pm Sunday). I am specifically talking my buy-in range around $5-$30.
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Old 03-09-2020, 01:48 PM   #135
BetOnline Mike
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Re: BetOnline.ag Poker: Tournament Improvements Thread

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Originally Posted by Turntup74 View Post
I've been noticing this during the last couple days as well. Today is more often not appearing
Hi Guys,

It was noted originally and has been sent to the correct department.
Hoping to hear something soon, as soon as I do I will let you guys know.
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Old 03-09-2020, 02:28 PM   #136
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Re: BetOnline.ag Poker: Tournament Improvements Thread

Serious question, I’m new to this site, what’s the point of vip rank and points? We can’t do anything with the points and rank, right?
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Old 03-09-2020, 06:11 PM   #137
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Re: BetOnline.ag Poker: Tournament Improvements Thread

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Serious question, I’m new to this site, what’s the point of vip rank and points? We can’t do anything with the points and rank, right?
Not exactly the best thread to ask in, but the answer is not really. The rank has only ever been an indication of who the players are that are paying the most rake. The VIP points used to be able to be used to enter a wide variety of MTTs. That changed last Summer. Since then there has been very few uses for them. Filter for VIP points in the MTT lobby. Those are your options.
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Old 03-11-2020, 01:24 PM   #138
ParkLeeSoo
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Re: BetOnline.ag Poker: Tournament Improvements Thread

When will we get refunds for the buy ins of tournaments interrupted and cancelled during tonights outages?
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Old 03-12-2020, 01:23 PM   #139
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Re: BetOnline.ag Poker: Tournament Improvements Thread

Probably never
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Old 03-12-2020, 09:51 PM   #140
DuBose06
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Re: BetOnline.ag Poker: Tournament Improvements Thread

SO what happened to the $22 1k PKO that starts at 9:30 central? It was in the lobby an hour ago and now its gone. Is it normal for MTTs to just disappear off schedule 30-45 minutes before they are suppose to start?
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Old 03-14-2020, 07:48 AM   #141
BetOnline Mike
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Re: BetOnline.ag Poker: Tournament Improvements Thread

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Originally Posted by Thegrinderr View Post
Probably never
Hi Thegrinderr,

Have you got any tournament fees that you did not receive when the client was experiencing difficulties?

Usually we are fantastic and replace fees as soon possible with difficulties such as the one we experienced.
Please send me any info privately with your account number and email address.

Kind Regards

Mike
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Old 03-15-2020, 05:36 AM   #142
LUDHUB
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Re: BetOnline.ag Poker: Tournament Improvements Thread

Quote:
Originally Posted by BetOnline Mike View Post
Hi Thegrinderr,

Have you got any tournament fees that you did not receive when the client was experiencing difficulties?

Usually we are fantastic and replace fees as soon possible with difficulties such as the one we experienced.
Please send me any info privately with your account number and email address.

Kind Regards

Mike
Betonline mike

I have no way to send you a private message.
In my account there is no such function or it is not available.
I ask you already 2 days to write me in private messages so that I can answer you and send you my email address and betonline account number.
or give your email address so that I could write to you there
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Old 03-15-2020, 07:19 AM   #143
BetOnline Mike
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Re: BetOnline.ag Poker: Tournament Improvements Thread

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Originally Posted by LUDHUB View Post
Betonline mike

I have no way to send you a private message.
In my account there is no such function or it is not available.
I ask you already 2 days to write me in private messages so that I can answer you and send you my email address and betonline account number.
or give your email address so that I could write to you there
Hi LUDHUB,

I can not send you a private message either as you are a new account. If you wish to leave me an email address I will contact you personally.

Betonline is not trying to steal your tournament entries. If you read on the forum you will realise that actually we are one of the best online poker sites is in the world at paying fees back for unforeseeable circumstances.

I understand this is frustrating but I can promise you that I will look into this and get you a resolution or some answers. I am sure that it is just a misunderstanding and I will do my best to help you.

Kind Regards

Mike
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Old 03-15-2020, 09:40 AM   #144
Thegrinderr
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Re: BetOnline.ag Poker: Tournament Improvements Thread

Quote:
Originally Posted by BetOnline Mike View Post
Hi Thegrinderr,

Have you got any tournament fees that you did not receive when the client was experiencing difficulties?

Usually we are fantastic and replace fees as soon possible with difficulties such as the one we experienced.
Please send me any info privately with your account number and email address.

Kind Regards

Mike
Hey mike,

I actually got the first deposit bonus! And they retroactivated it! Iíll say it again I really like betonline. Literally can get a withdraw within a hour, which is unheard of.

The only thing I contact support a few times about when the server crashed 3 or so times within a hour and each time they firmly said it never happened. They said it was on my end. Which is frustrating considering it is documented on here and thru twitch streamers.

I was at a small final table with only 450 to first. But there were 4 of us left and each with 10 or so blinds. So I kept getting blinded down a round of antes and a bb and sb each time because I couldnít get in faster than my opponents. The crashes for sure effected the outcome. Itís whatever at this point, itís more frustrating for them to tell me none of this happened

Mike I understand this stuff happens. I get it. Iím not even mad about that. Itís more irritating for support to tell me the servers never crashed, when they literally crashed 3 times within a hour. If you are sitting there 4 handed at a final table. It effects the outcome.
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Old 03-16-2020, 03:19 AM   #145
LUDHUB
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Re: BetOnline.ag Poker: Tournament Improvements Thread

Quote:
Originally Posted by Thegrinderr View Post
Hey mike,

I actually got the first deposit bonus! And they retroactivated it! Iíll say it again I really like betonline. Literally can get a withdraw within a hour, which is unheard of.

The only thing I contact support a few times about when the server crashed 3 or so times within a hour and each time they firmly said it never happened. They said it was on my end. Which is frustrating considering it is documented on here and thru twitch streamers.

I was at a small final table with only 450 to first. But there were 4 of us left and each with 10 or so blinds. So I kept getting blinded down a round of antes and a bb and sb each time because I couldnít get in faster than my opponents. The crashes for sure effected the outcome. Itís whatever at this point, itís more frustrating for them to tell me none of this happened

Mike I understand this stuff happens. I get it. Iím not even mad about that. Itís more irritating for support to tell me the servers never crashed, when they literally crashed 3 times within a hour. If you are sitting there 4 handed at a final table. It effects the outcome.



I write about the same!
Within a month, I got into this situation in 3 days.
I immediately unsubscribed from the chat support, and they confirmed the problems in their room. all tournaments just hung up and there was no way to even enter the room.
I took screenshots of the tournaments during the freeze and mailed it.

This is the best room in the world, just laughs in the face and claims that it did not hang))))

I have a loss of only 65 + - $, and they cannot even recover it.

I will wait another week, and if they do not compensate everyone who lost their money, then I will show all screenshots in the explanations, where it is clearly visible that all the players hanged in several tournaments.

At the moment I stopped playing in this room until the problem was resolved
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Old 03-16-2020, 04:42 AM   #146
Shrank
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Re: BetOnline.ag Poker: Tournament Improvements Thread

Please Mike can we get some Sattelites for the 215$ buy in tournaments? Would be great, ty!
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Old 03-16-2020, 08:32 AM   #147
BetOnline Mike
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Re: BetOnline.ag Poker: Tournament Improvements Thread

Hi all anybody with an issue regarding tournament refunds due to freezing or the site crashing, please send me a private message with your email address and account number and any info or screenshots you have.

I will do my best do deal with the matter asap.


Kind Regards

Mike
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Old 03-17-2020, 11:18 AM   #148
Aes
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Re: BetOnline.ag Poker: Tournament Improvements Thread

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Originally Posted by Shrank View Post
Please Mike can we get some Sattelites for the 215$ buy in tournaments? Would be great, ty!
100% need this!
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Old 03-17-2020, 05:32 PM   #149
NowWeGo
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Re: BetOnline.ag Poker: Tournament Improvements Thread

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Originally Posted by Shrank View Post
Please Mike can we get some Sattelites for the 215$ buy in tournaments? Would be great, ty!
+1

sattys for everything $55 and up would be great
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Old 03-18-2020, 04:04 AM   #150
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Re: BetOnline.ag Poker: Tournament Improvements Thread

https://forumserver.twoplustwo.com/2...s-mtt-1764960/
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