Two Plus Two Publishing LLC
Two Plus Two Publishing LLC
 

Go Back   Two Plus Two Poker Forums > > >

Notices

BetOnline.ag Online Poker Official sub-forum for leading USA poker brands BetOnline.ag and Sportsbetting.ag

Reply
 
Thread Tools Display Modes
Old 10-16-2019, 02:35 AM   #76
fromlip
stranger
 
Join Date: Jun 2016
Posts: 5
Re: BetOnline.ag Poker: Live Updates

Yes, same problem here with Mac. It freezes after getting to 100%
fromlip is offline   Reply With Quote
Old 10-16-2019, 09:22 PM   #77
B0BBYSTEELS
stranger
 
Join Date: Oct 2013
Posts: 2
Re: BetOnline.ag Poker: Live Updates

Quote:
Originally Posted by BetOnline Mike View Post
To everybody experiencing difficulties with using an older Mac.
Please be aware there is an update due tomorrow that will hopefully fix the issues.
If you are experiencing issues after the update please let me know via private message including your account number an email address.

Kind Regards

Mike
Fixed. Thanks for your help Mike.
B0BBYSTEELS is offline   Reply With Quote
Old 10-17-2019, 12:14 AM   #78
Bo0sh79
centurion
 
Join Date: Mar 2009
Location: Manchester NH
Posts: 123
Re: BetOnline.ag Poker: Live Updates

Quote:
Originally Posted by Bo0sh79 View Post
I cannot log into Sb.Ag.. it says to download version 9.0.. which it gets to 100% but then freezes and I can't sign in.. I am using a Mac but fairly new.. less than a year old. Hopefully this will be fixed soon but I was looking forward to this Tues. Session!
Still unable to load the client, any help would be appreciated!
Bo0sh79 is offline   Reply With Quote
Old 10-18-2019, 06:54 AM   #79
Bo0sh79
centurion
 
Join Date: Mar 2009
Location: Manchester NH
Posts: 123
Re: BetOnline.ag Poker: Live Updates

I am able to log in now. Thanks for the help BetOnline Mike!
Bo0sh79 is offline   Reply With Quote
Old 02-03-2020, 04:53 PM   #80
BetOnline Mike
BetOnline Rep
 
Join Date: Mar 2019
Posts: 462
Re: BetOnline.ag Poker: Live Updates

New Sit & Go Missions that qualify for a $2,000 Mission Complete FR each week.

Missions are now live from the MY MISSIONS lobby.

New Progressive Knockout Sit & Go's
New Texas 6+ Sit & Go's
New Boost Heads-Up Sit and Go's

Good luck guys and let me know how you like them.

Kind Regards

Mike
BetOnline Mike is offline   Reply With Quote
Old 02-11-2020, 01:07 PM   #81
BetOnline Mike
BetOnline Rep
 
Join Date: Mar 2019
Posts: 462
Re: BetOnline.ag Poker: Live Updates

Hi Guys,

We are currently experiencing some connectivity issues.
Our IT department is looking into this, as soon as I have any updates I will notify you.

I am sorry for the inconvenience and hopefully it will be fixed asap.


Kind Regards

Mike
BetOnline Mike is offline   Reply With Quote
Old 02-11-2020, 03:35 PM   #82
BetOnline Mike
BetOnline Rep
 
Join Date: Mar 2019
Posts: 462
Re: BetOnline.ag Poker: Live Updates

Hi Everybody,

The Connectivity issue has been resolved now

We will be issuing refunds to all the affected customers shortly.


Kind Regards

Mike
BetOnline Mike is offline   Reply With Quote
Old 02-19-2020, 01:33 AM   #83
MCAChiTown
veteran
 
MCAChiTown's Avatar
 
Join Date: Jan 1970
Location: They All Float Down Here
Posts: 3,057
Re: BetOnline.ag Poker: Live Updates

I just attempted to open the client like usual. Upon entering my username and password I'm getting an error that says "Invalid username or password." Obviously I'm entering the same info I always do. I went to the website and got logged in using the same info. I went to live chat to ask what the deal was and they said they're aware of the issue, but have no estimated time for it to be corrected. They said they'd email me when it's fixed.

MCAChiTown is offline   Reply With Quote
Old 02-19-2020, 01:53 AM   #84
Cheapsuit5
centurion
 
Cheapsuit5's Avatar
 
Join Date: Oct 2016
Posts: 173
Re: BetOnline.ag Poker: Live Updates

Quote:
Originally Posted by MCAChiTown View Post
I just attempted to open the client like usual. Upon entering my username and password I'm getting an error that says "Invalid username or password." Obviously I'm entering the same info I always do. I went to the website and got logged in using the same info. I went to live chat to ask what the deal was and they said they're aware of the issue, but have no estimated time for it to be corrected. They said they'd email me when it's fixed.

Yeah having the same problem. Even tried resetting my password and came here to make sure i wasn't going crazy.
Cheapsuit5 is offline   Reply With Quote
Old 02-19-2020, 02:02 AM   #85
MCAChiTown
veteran
 
MCAChiTown's Avatar
 
Join Date: Jan 1970
Location: They All Float Down Here
Posts: 3,057
Re: BetOnline.ag Poker: Live Updates

I didn't even think to try resetting my password at first since I was positive that I was entering the correct one. I thought about doing that after I talked to live chat, but I didn't want to complicate things any further if it didn't work. Thanks for taking the plunge and letting us know that resetting your password is not a valid solution! Hopefully it will all be resolved soon.
MCAChiTown is offline   Reply With Quote
Old 02-19-2020, 02:08 AM   #86
Cheapsuit5
centurion
 
Cheapsuit5's Avatar
 
Join Date: Oct 2016
Posts: 173
Re: BetOnline.ag Poker: Live Updates

The BOL mobile app is down too (off topic but the mobile app is top notch). Can nyone the tiger and SB servers are down too?

First they took our VIP points, then out entire accounts!


Mostly kidding
Cheapsuit5 is offline   Reply With Quote
Old 02-19-2020, 02:39 AM   #87
kisgali
newbie
 
Join Date: Nov 2011
Posts: 30
Re: BetOnline.ag Poker: Live Updates

Tigergamings pokerclient also down (I can't login, but the site is working fine)
kisgali is offline   Reply With Quote
Old 02-19-2020, 03:03 AM   #88
kisgali
newbie
 
Join Date: Nov 2011
Posts: 30
Re: BetOnline.ag Poker: Live Updates

it is working now
kisgali is offline   Reply With Quote
Old 02-19-2020, 03:06 AM   #89
MCAChiTown
veteran
 
MCAChiTown's Avatar
 
Join Date: Jan 1970
Location: They All Float Down Here
Posts: 3,057
Re: BetOnline.ag Poker: Live Updates

Thanks for the update! I can confirm I can login to client again also.
MCAChiTown is offline   Reply With Quote
Old 02-19-2020, 10:06 AM   #90
TUTI88
newbie
 
Join Date: Feb 2016
Posts: 18
Re: BetOnline.ag Poker: Live Updates

Hi, looks like today came out an update, and after downloading it is not possible to launch the software. Says :
Possible reasons:
-Video drivers
-Antivirus software.
Can anybody login now?
TUTI88 is offline   Reply With Quote
Old 02-19-2020, 11:06 AM   #91
ldmariodl28
journeyman
 
Join Date: Sep 2017
Posts: 255
Re: BetOnline.ag Poker: Live Updates

I am getting this

https://gyazo.com/9dd51ac62e75cc94dcd481594eea5999
ldmariodl28 is offline   Reply With Quote
Old 02-19-2020, 11:23 AM   #92
MCAChiTown
veteran
 
MCAChiTown's Avatar
 
Join Date: Jan 1970
Location: They All Float Down Here
Posts: 3,057
Re: BetOnline.ag Poker: Live Updates

Quote:
Originally Posted by TUTI88 View Post
Hi, looks like today came out an update, and after downloading it is not possible to launch the software. Says :
Possible reasons:
-Video drivers
-Antivirus software.
Can anybody login now?
Did you make sure to run the client as administrator?
MCAChiTown is offline   Reply With Quote
Old 02-19-2020, 11:31 AM   #93
TUTI88
newbie
 
Join Date: Feb 2016
Posts: 18
Re: BetOnline.ag Poker: Live Updates

Weird, in my case is like it wants to open the lobby but then close 1 second later, and then goes again lunching until this message appear

https://gyazo.com/c84301c5475a85e78953f1216282e9b6
TUTI88 is offline   Reply With Quote
Old 02-19-2020, 11:36 AM   #94
MCAChiTown
veteran
 
MCAChiTown's Avatar
 
Join Date: Jan 1970
Location: They All Float Down Here
Posts: 3,057
Re: BetOnline.ag Poker: Live Updates

Are you trying to run any 3rd party software alongside the client that has not been updated yet? If so, the client will close.

If you're not running any 3rd party software that needs updating, and you've made sure to run the client as administrator, then you might have to uninstall, download and reinstall the client.
MCAChiTown is offline   Reply With Quote
Old 02-19-2020, 11:58 AM   #95
ldmariodl28
journeyman
 
Join Date: Sep 2017
Posts: 255
Re: BetOnline.ag Poker: Live Updates

Quote:
Originally Posted by MCAChiTown View Post
Are you trying to run any 3rd party software alongside the client that has not been updated yet? If so, the client will close.

If you're not running any 3rd party software that needs updating, and you've made sure to run the client as administrator, then you might have to uninstall, download and reinstall the client.
Ahh Table Tamer. Thanks!
ldmariodl28 is offline   Reply With Quote
Old 02-23-2020, 05:25 PM   #96
BumbleBTuna
newbie
 
Join Date: Sep 2019
Posts: 36
Re: BetOnline.ag Poker: Live Updates

Poker client down for anyone else?
BumbleBTuna is offline   Reply With Quote
Old 03-10-2020, 07:19 PM   #97
Turntup74
old hand
 
Turntup74's Avatar
 
Join Date: Apr 2011
Location: Floating OOP with 8 high
Posts: 1,729
Re: BetOnline.ag Poker: Live Updates

@betonlinemike, how do we get refunds for our games played during the disconnection around 4pm PST today?
Turntup74 is offline   Reply With Quote
Old 03-11-2020, 08:27 AM   #98
BetOnline Mike
BetOnline Rep
 
Join Date: Mar 2019
Posts: 462
Re: BetOnline.ag Poker: Live Updates

Hi guys If you were experiencing any difficulties yesterday please contact live support.
If they can not help which they should be able to. The send me a private message with account number and email address and I will try and help you.

Kind Regards

Mike
BetOnline Mike is offline   Reply With Quote
Old 03-11-2020, 12:05 PM   #99
BumbleBTuna
newbie
 
Join Date: Sep 2019
Posts: 36
Re: BetOnline.ag Poker: Live Updates

Site's phucking down again. At this point I feel like Chico/BetOnline/Sportsbetting/Tiger are just running a social experiment to determine how much bullshit the average online grinder can put up with. Atrocious customer service, the flakiest rep of all time on two plus two (looking at you BetOnline Mike), constant software issues, bot problems (although these seem to be getting a little better), a vanished VIP program with no explanation or reassurance that our points will ever be valued, the list goes on and on. If it weren't for the States banning online poker you guys would be non-existent. Your player pool is already dwindling daily, DO SOMETHING THAT MAKES SENSE.
BumbleBTuna is offline   Reply With Quote
Old 03-11-2020, 12:11 PM   #100
$1tr`ak`mnd$
newbie
 
Join Date: Dec 2011
Posts: 44
Re: BetOnline.ag Poker: Live Updates

Down in NY
$1tr`ak`mnd$ is offline   Reply With Quote

Reply
      

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


Forum Jump


All times are GMT -4. The time now is 04:47 AM.


Powered by vBulletin®
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.
Copyright 2008-2017, Two Plus Two Interactive
 
 
Poker Players - Streaming Live Online