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BetOnline.ag Poker: Cashier & Cryptocurrency Thread BetOnline.ag Poker: Cashier & Cryptocurrency Thread

11-07-2019 , 02:24 PM
str8 up stealing my money. now they have blocked my phone number and I cant even call in. str8 up stealing

Last edited by jungmit; 11-07-2019 at 02:34 PM.
11-07-2019 , 03:14 PM
its incredible that a site can just hold your money hostage like this
11-07-2019 , 04:23 PM
Quote:
Originally Posted by jungmit
its incredible that a site can just hold your money hostage like this
Hi Jungmit,

can you please send me a private message with your email address and account number and I will try and help you asap.

Kind Regards

Mike
11-07-2019 , 04:25 PM
Quote:
Originally Posted by BetOnline Mike
Hi Jungmit,

can you please send me a private message with your email address and account number and I will try and help you asap.

Kind Regards

Mike
I did that already. did u not get it?
I will send it again
11-08-2019 , 12:17 PM
Quote:
Originally Posted by BetOnline Mike
Hi arto,

Can you please send me a private message with your email and account number please, and I will do my best to assist you.

Kind Regards

Mike
Sent my details. Did you get them?
11-09-2019 , 02:00 PM
str8 up stealing
11-09-2019 , 02:09 PM
has anyone ever had to provide a relatives info to get a withdrawal??
dustin at bol says people do it all the time.. anyone ever had to do it?
11-10-2019 , 08:19 AM
Quote:
Originally Posted by jungmit
has anyone ever had to provide a relatives info to get a withdrawal??
dustin at bol says people do it all the time.. anyone ever had to do it?
No, never. Seems BOL have problems with cash if they block people and say that. My account is still locked for 10 days without response.
11-10-2019 , 11:09 AM
Quote:
Originally Posted by arto13
No, never. Seems BOL have problems with cash if they block people and say that. My account is still locked for 10 days without response.
that is what I believe is the issue, they must be getting lots of payout and are doing everything they can do delay them.
no idea how this sports book is "A" rated
11-10-2019 , 02:38 PM
The only thing I've had to provide about family is my mothers maiden name because it was a security question. Other than that there is no information they should ever have about family members and no information I would provide them anyway. Sounds fishy
11-10-2019 , 04:17 PM
Hi guys,

I understand your frustration, however there are security measures that need to be adhered to. Proof of address is one of them.

I am trying to sort the situation out for you.
Please be patient.

Kind Regards

Mike
11-10-2019 , 05:44 PM
Quote:
Originally Posted by jungmit
no idea how this sports book is "A" rated
It's probably because they usually pay out pretty quickly if you're able to provide the proper documentation they require to verify your account.
11-11-2019 , 12:07 PM
Quote:
Originally Posted by BetOnline Mike
Hi guys,

I understand your frustration, however there are security measures that need to be adhered to. Proof of address is one of them.

I am trying to sort the situation out for you.
Please be patient.

Kind Regards

Mike
security for who?? they are asking me for info of my relatives?? how is this verifying account?? where is the security with asking for my relatives identification? I am trying to be patient but this is getting ridiculous.
11-11-2019 , 08:26 PM
Hello, Mike
Could I ask you about tigergaming here?
11-12-2019 , 12:58 AM
Hi, Mike
Could you help me with tiger? I made account on tiger 2 years ago. And 1 year ago I closed my skrill and reopened in another currency from new email. After that I made deposit from new skrill to tiger, won some money, and tried to withdraw them. Tiger rejected it, cause my email details doesn't match skrill. I have been making requests about changing email in account details for 4 month, and always I have been receiving message from Ashley Clark (Financial Services Department), that my phone is unavaible. For 4 month! And he adviced me to call them: 1-800-977-4717. This number is always unavaible. I made the same request 24h ago. Could you help me to solve this problem?
11-12-2019 , 08:20 AM
Hi Mike,

I have got this email from Tiger Gaming at 10/31/2019:



Payout Request - [MO201910806818]

Good Day,

Thank you for your time.

This is Mike from Financial Services, I hope this email finds you well.

Please be advised that your latest payout request has been denied. Please be aware that your account is under a 72 hours poker review. Please allow for the process to be completed before requesting a new payout request.

We hope that you find this information useful. We look forward to hearing from you.

Thank you for your patience and understanding.

Best Regards,

Mike
Financial Services


Today my account is still under review and still cant make any withdraw.
When does this review end?
11-12-2019 , 11:02 AM
Hi Mike,

I am about to make my first crypto deposit @ BetOnline. I will only be using funds to play poker. Does the 100% first time Crypto bonus provide poker funds, or is it only for sports betting?
11-12-2019 , 12:04 PM
Quote:
Originally Posted by felipeboaventura
Hi Mike,

I have got this email from Tiger Gaming at 10/31/2019:



Payout Request - [MO201910806818]

Good Day,

Thank you for your time.

This is Mike from Financial Services, I hope this email finds you well.

Please be advised that your latest payout request has been denied. Please be aware that your account is under a 72 hours poker review. Please allow for the process to be completed before requesting a new payout request.

We hope that you find this information useful. We look forward to hearing from you.

Thank you for your patience and understanding.

Best Regards,

Mike
Financial Services


Today my account is still under review and still cant make any withdraw.
When does this review end?

Hi Felipeb,
Please send me a private message with your account number and email address and I will do my best to help with the issue.

Kind Regards
Mike
11-12-2019 , 02:34 PM
Quote:
Originally Posted by BetOnline Mike
Hi Felipeb,
Please send me a private message with your account number and email address and I will do my best to help with the issue.

Kind Regards
Mike
i mean is every pay out request here denied?
11-12-2019 , 02:35 PM
Quote:
Originally Posted by -EPG-
Hi Mike,

I am about to make my first crypto deposit @ BetOnline. I will only be using funds to play poker. Does the 100% first time Crypto bonus provide poker funds, or is it only for sports betting?
be very careful just a friendly warning
11-12-2019 , 04:41 PM
Quote:
Originally Posted by BetOnline Mike
Hi Felipeb,
Please send me a private message with your account number and email address and I will do my best to help with the issue.

Kind Regards
Mike
Mike, thanks for your aswer

My Twoplustwo account doesnot allow send PM to you.

My TG account number is TG395529. My email you can collect from TG customer data (i dont wanna expose here for security reasons).
11-13-2019 , 01:56 AM
Quote:
Originally Posted by BetOnline Mike
Hi arto,

Can you please send me a private message with your email and account number please, and I will do my best to assist you.

Kind Regards

Mike
After 2 weeks my account was unlocked and I've just made payout(successful)
Thank you, Mike, for the support!
11-13-2019 , 11:25 AM
Quote:
Originally Posted by jungmit
i mean is every pay out request here denied?
Hi jungmit,

I sent you a private message after speaking with the head of security for you.
So as soon as you get a chance just reply privately and I will sort out the situation.
You have no need to worry, as I have already been told that the withdrawal will be processed with the correct verification.

Kind Regards

Mike
11-14-2019 , 07:02 AM
Quote:
Originally Posted by felipeboaventura
Mike, thanks for your aswer

My Twoplustwo account doesnot allow send PM to you.

My TG account number is TG395529. My email you can collect from TG customer data (i dont wanna expose here for security reasons).
My withdraw has been processed today.

Tks Mike.
11-16-2019 , 11:53 AM
Quote:
Originally Posted by felipeboaventura
My withdraw has been processed today.

Tks Mike.
wish mine would

      
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