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Old 06-30-2021, 03:38 PM   #626
BetOnline Chris
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Re: BetOnline.ag Poker: Cashier & Cryptocurrency Thread

Quote:
Originally Posted by PaulyJames200x View Post
Can you answer my question above?
Hey Pauly,

Let me send your question to their payments team. Will get back to you on that.

Cheers,
Chris
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Old 06-30-2021, 03:59 PM   #627
BetOnline Chris
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Re: BetOnline.ag Poker: Cashier & Cryptocurrency Thread

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Originally Posted by TilTMaN View Post
I just went to make a deposit with BTC and there is a 5% boost offer on your deposit but it says that there needs to be a 5x rollover before being able to cashout. I only play poker and no sportsbetting. How is the rollover calculated in poker?

It also says that on normal deposits without the 5% boost promo there needs to be a 1x rollover before being able to cashout. I wasn't aware of that but I cashed out in the past multiple times without problems in regards to rollover.
Hey TilTMaN,

I am told there's a manual review that happens for payouts in which the customer only plays poker. For Sports betting it is pretty straight forward and the system does it automatically but when calculating the rollover for poker they consider the amounts you are risking in each game (cash games, tournaments, etc.) as this was mainly a promotion designed for their Sports audience.

I was not able to get the exact formula used but I can reach out to them with your specific case should you have a reward and would like to verify its status before cashing out.

Regards,
Chris
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Old 06-30-2021, 04:56 PM   #628
BetOnline Chris
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Re: BetOnline.ag Poker: Cashier & Cryptocurrency Thread

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Originally Posted by BetOnline Chris View Post
Hey Pauly,

Let me send your question to their payments team. Will get back to you on that.

Cheers,
Chris
Spoke to their Payments Team and at the moment they are only accepting USDC (USD Coin) and not USDT (Tether).

They also mentioned that USDC is only available as an erc-20 token which is sent over the ETH blockchain.

Hope that helps!
Chris
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Old 07-01-2021, 01:47 AM   #629
AngryDingo
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Re: BetOnline.ag Poker: Cashier & Cryptocurrency Thread

kinda confused on how withdrawl....do i need to send back to sportsbook to withdraw? when i log into the website via browser it says my balance is zero...
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Old 07-01-2021, 09:21 AM   #630
PokerPlayingGamble
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Re: BetOnline.ag Poker: Cashier & Cryptocurrency Thread

yes you need to send to sportsbook to withdraw
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Old 07-22-2021, 10:28 AM   #631
NerAzzurri
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Re: BetOnline.ag Poker: Cashier & Cryptocurrency Thread

Sweet you added USDC option for withdrawal. The problem is that the field length is too short - it cannot fit the full address of my USDC wallet (2 symbols cannot fit)
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Old 07-22-2021, 04:48 PM   #632
BetOnline Chris
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Re: BetOnline.ag Poker: Cashier & Cryptocurrency Thread

Quote:
Originally Posted by NerAzzurri View Post
Sweet you added USDC option for withdrawal. The problem is that the field length is too short - it cannot fit the full address of my USDC wallet (2 symbols cannot fit)
Hi NerAzzurri,

I've escalated your question to the Payments Team. Let me get back to you on this. I'll update the post with the response.

Regards,
Chris
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Old 07-22-2021, 06:45 PM   #633
BetOnline Chris
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Re: BetOnline.ag Poker: Cashier & Cryptocurrency Thread

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Originally Posted by BetOnline Chris View Post
Hi NerAzzurri,

I've escalated your question to the Payments Team. Let me get back to you on this. I'll update the post with the response.

Regards,
Chris
Hey NerAzzurri.

I am told the address field allows up to 60 characters but most addresses are 42 characters long. Would you mind sending me a private message with a screenshot of what you are experiencing and include the number of characters on your USDC wallet?

Thanks!
Chris
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Old 07-24-2021, 06:57 AM   #634
heat555
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Re: BetOnline.ag Poker: Cashier & Cryptocurrency Thread

Do I have to withdraw with the same crypto that I deposited with?
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Old 07-26-2021, 11:33 AM   #635
RunitOnce75
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Re: BetOnline.ag Poker: Cashier & Cryptocurrency Thread

Bitcoin withdrawal processed in less than an hour. Awesome payout.
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Old Yesterday, 10:19 AM   #636
BetOnline Chris
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Re: BetOnline.ag Poker: Cashier & Cryptocurrency Thread

Quote:
Originally Posted by heat555 View Post
Do I have to withdraw with the same crypto that I deposited with?
Hi heat555,
You don't have to use the same crypto to request a payout. You are able to enter a different one.
Regards,
Chris
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