I was looking forward to playing on this site but sadly, the customer support is atrocious and unprofessional.
I deposited some bitcoin and put in the bonus code CRYPTO100. No bonus appeared and I sent off an email, to be told that it's only the US and Canada that get this, which is not mentioned anywhere when claiming a bonus! Then I was told I can't get any bonus. Then some guy said as a special one off favour, he'd give me some Sportsbet 50% crap. I don't want to play this. It was my fault seemingly, and they haven't a clue about customer satisfaction. Very brief emails, grammatically incorrect, and repetitive, avoiding my question. I felt like telling them that I paid $160,000 in RAKE to Pokerstars, being a supernova for many years, but they didn''t even acknowledge my question about rakeback. So much for the customer is always right and going the extra mile