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Old 08-19-2020, 04:38 AM   #1626
mF^
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Re: BetOnline.ag Poker: Cash Games Thread

I wanted to tell u big thx Mike for your help to clear network from bots, we can see our work's result now.
On my last check bots(from my list) are not playing for 15+ days.

stoner248 60 days ago
MoggyGinzo 15 days ago
Berest 30 days ago
LopTop 15 days ago
chromaster 15 days ago
frisbi 15 days ago
lucky_beast 15 days ago
lodyrev 60 days ago
Seyran 60 days ago
JaxWIN 15 days ago
Kalazard 15 days ago
wakeKite 15 days ago
Keeper 15 days ago
Kesy 15 days ago
Mecaenthium 15 days ago
Grom__T 6 days ago

Can u make any comment are they banned or under investigation?
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Old 08-19-2020, 11:09 PM   #1627
JGoldPDX
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Re: BetOnline.ag Poker: Cash Games Thread

More scripters in action 200, 500 and 1k NL, now with some commentary.

https://www.youtube.com/watch?v=tYKC...ature=youtu.be

Mike - I wish BOLs security team could do this work instead of me in my free time. I only do it a few minutes every few days and see lots of scripters. Thanks for your attention and efforts.
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Old 08-20-2020, 12:21 AM   #1628
T-Dubs82
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Re: BetOnline.ag Poker: Cash Games Thread

I asked Live Chat today about the disappearing VIP Points...i was told that the new vip i system is already in place and active. $50 in rake paid, releases $5 to poker account. I certainly have not received that. I asked if we needed to opt in, Chat said no and it is active. When i asked how we can track this, was told to look at transactions. Has anyone received this "bonus?" i will post screenshot when i get home from work
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Old 08-20-2020, 12:41 AM   #1629
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Re: BetOnline.ag Poker: Cash Games Thread

^^ (JGoldPDX's vid) Yep, that's exactly what I saw every single session, for every single day, for the year that I played. Some of the same players too!

I came back and played a little in March, it's just unbelievable that players play there still. Most every other site offers some sort of incentive for playing, I cannot see a single reason to play on BOL. Take note:

- they allowed a player who was the most blatant RTA user I've ever seen to play the entire time I played, despite being reported constantly. He finally was banned after taking hundreds of thousands of dollars off the site, he was easily the biggest winner at 500, 1k, and 2k. No player was compensated a single cent.

- as everyone knows, they completely thieved our VPP points, after some of us showed a ton of loyalty by grinding countless hours with no reward system (except the VIP points that were then thieved). I believe I had - have - ~10 million when they decided they would not offer anything in exchange for our points besides some (almost completely worthless) small buyin tournament tickets.

- they allow scripting to the most ridiculous degree I have seen on any site, as anyone can see (like JGoldPDX is showing) it is so laughably obvious that all these guys are scripting, I feel real sympathy for the players who don't script when I see that video as obviously nothing has changed. As a 500/1k regular you are at a clear disadvantage right away, because you have to battle the very best players just in order to be sitting in the game if you're lucky enough to be there when one of the very few fish left in the pool sit. Meanwhile, you get to watch as every single time you AREN'T battling, once a fish sits, the table immediately fills with a bunch of regs you COULD have made money off of, except they won't battle because they don't have to as scripting is allowed by the site.

- there is no official rakeback and their rake at 5/T is literally THREE TIMES HIGHER at 5/10 than it is on comparable sites available to US players

- there is a high number of Russian/Eastern European regulars, these countries are obviously the countries that have the highest rates of cheating/collusion, and of course they flock to Chico because of the aformentioned lax security policies. Ask yourself this, guys. Do you think that these guys so willing to bend the rules to give themselves an edge ALSO wouldn't share cards when beneficial to also increase their edge? Do you think they don't share reads on you?

I have a really wide network of friends who play 500nl+ now and out of 50 of them, only one still plays on Chico regularly still.

Mike may come in here and make you guys feel better by dropping antidotes pretending as if they really care about their consumers, and say that he is doing all he can, but he is straight up lying to you. While they do the absolute bare minimum and do remove bots regularly, they do not care about you as players. He says that he himself is a player, this CANNOT be true as any player with a fiber of moral integrity would and could not work for a company that cares so little about the players.

It is easily the worst option available to online poker players and I really don't understand why so many of you still beat your heads against the wall hoping the site will improve. Of all the poker sites it is THE #1 that cares the least about game integrity and your interests as a player. I hope that you all realize this.

Last edited by Oladipo; 08-20-2020 at 12:53 AM.
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Old 08-20-2020, 06:16 AM   #1630
SpewNL
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Re: BetOnline.ag Poker: Cash Games Thread

Quote:
Originally Posted by JGoldPDX View Post
1) Don't lie or make false promises to your regulars
2) Continue to fight the bots and take action when they are reported including refunds
3) Continue to monitor and enforce no seat scripting
4) I actually don't want anything like SuperNova Elite or the The Beast. They just attract the wrong kind of players - volume grinders, teams, and bots. It does little for the recreational player or the low volume serious player.
5) Instead offer reload bonuses, tournament entries, rewards for playing x days per month (incentives logging in and playing but not necessarily grinding all the time)
6) slightly more time to act would be nice.

That's all I can think of for now. To not be totally negative, I have heard of some bots being banned or disappearing for whatever reason, and I have always received my cashouts very quickly.


100% agree with this post
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Old 08-20-2020, 03:46 PM   #1631
p0ker_n00b
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Re: BetOnline.ag Poker: Cash Games Thread

Quote:
Originally Posted by BetOnline Mike View Post
I would also like to remind you again that this is a public forum, admitting felonies and making accusations whether they be satirical comedy or not could be used as evidence.
I just had a dream about a pot and a kettle then logged in here to read this.

So weird.

It's as if destiny has aligned us together, for eternity.

Last edited by p0ker_n00b; 08-20-2020 at 03:56 PM.
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Old 08-21-2020, 01:24 PM   #1632
NINzent
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Re: BetOnline.ag Poker: Cash Games Thread


big props for that, Chico
It didn't say who it came from, but my guess it was SunSwitfness and yennifer, since those are two bots I was down a decent amount against

Last edited by NINzent; 08-21-2020 at 01:39 PM.
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Old 08-21-2020, 03:25 PM   #1633
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Re: BetOnline.ag Poker: Cash Games Thread



That's mine and I've also seen several other players who got some compensation today.

Very happy to see BetOnline and the Chico Network doing a lot of good stuff lately!
  • Compensation for losing to money to cheaters.
  • Addressing and substantially improving the bot situation.
  • Paying the Bad Beat Jackpot out of their own pockets and leaving the current jackpot in place when a player experienced a frozen client during the hand.

There's still some things that could be improved, but I'm very happy to see the recent progress!
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Old 08-21-2020, 03:44 PM   #1634
jsdj99eujks92
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Re: BetOnline.ag Poker: Cash Games Thread

Quote:
Originally Posted by MCAChiTown View Post


That's mine and I've also seen several other players who got some compensation today.

Very happy to see BetOnline and the Chico Network doing a lot of good stuff lately!
  • Compensation for losing to money to cheaters.
  • Addressing and substantially improving the bot situation.
  • Paying the Bad Beat Jackpot out of their own pockets and leaving the current jackpot in place when a player experienced a frozen client during the hand.

There's still some things that could be improved, but I'm very happy to see the recent progress!

if i was playing 2/5 & 5/10 last few months u think I encountered any bots? any chance of refund if it didnt come today?
is there any list of known bots i can check vs my HH?
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Old 08-21-2020, 09:34 PM   #1635
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Re: BetOnline.ag Poker: Cash Games Thread

It's possible, perhaps even likely, but there has always been much fewer known bots playing at 500NL+. It's much more likely to encounter them, nearly impossible not to, if you put in any significant volume at the lower stakes over the last few years. There was a small influx of them at 500NL+ at the beginning of this year, but most of them haven't been seen in over 2 months.

I could send you a list of known bots that played at those stakes in the past if you send me a private message. More than likely this recent compensation is from remaining balances being split between players who played against them recently.

It's definitely possible that there will be more compensation sent out in the future, but I can't say that for certain. There were some refunds sent out at the beginning of this month and today was the 2nd time I've ever seen it. It's a very new and very welcomed development for them to send out compensation to affected players.
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Old 08-22-2020, 07:32 AM   #1636
dont3betme
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Re: BetOnline.ag Poker: Cash Games Thread

Quote:
Originally Posted by jsdj99eujks92 View Post
if i was playing 2/5 & 5/10 last few months u think I encountered any bots? any chance of refund if it didnt come today?
is there any list of known bots i can check vs my HH?
same. only play 500 and 1k and did not got anything
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Old 08-22-2020, 02:02 PM   #1637
Beckham087
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Re: BetOnline.ag Poker: Cash Games Thread

Hey!

I've got a random security check e-mail to identify myself.
And there is a list of prohibited software at the end of that, saying that Hand converters are prohibited.
At last when I checked, they were in kind of a grey zone, they weren't banned per say, but also not favored. (I missed the action for half a year and came back recently).

Can someone clear things up for me?
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Old 08-22-2020, 04:36 PM   #1638
NINzent
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Re: BetOnline.ag Poker: Cash Games Thread

They changed their lists a lot recently, I think it is not their intention to ban HH converters and it might be still a leftover for when they just copy&pasted Stars old prohibited software list
I can't clear it up, but I can say that everyone is using a converter and noone recieved any punishment for it so far
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Old 08-22-2020, 08:11 PM   #1639
p0ker_n00b
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Re: BetOnline.ag Poker: Cash Games Thread

Ok let's see what happens after this virus induced poker boom causes Bet Online to slow down their profits. Will they continue reimbursing players? Will they continue banning rake-bots?

Time will only tell.

Also Mike, I grinded quite a lot on Chico back in the day and lost lots of money to bots as well, do I get money too?
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Old 08-25-2020, 12:27 AM   #1640
spaishoot2k
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Re: BetOnline.ag Poker: Cash Games Thread

Can I finnaly have PIO Solver installed on my PC or it's still against TOS?
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Old 08-26-2020, 08:35 AM   #1641
mF^
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Re: BetOnline.ag Poker: Cash Games Thread

Info: Welcome! Thank you for contacting us! Before we connect you to an agent, please let us know what you need help with today!
Info: You are now connected to Simon Henderson.
15:06, Aug 26
V V: hi, can u tell me why i dont see skrill as withdrawal method?

Simon Henderson: Hello V.

Simon Henderson: We no longer have the skrill or neteller methods available.

Simon Henderson: Sorry.

V V: and what i supposed to do now?

V V: why dont u give ANY WARNING before removing it?

Simon Henderson: You can use a different method

Simon Henderson: We have different methods on the site V, I'm sorry that the one you wanted is no longer available but there is nothing that we can do any more.

Simon Henderson: It was removed and it might not be coming back

V V: nonono, tell me why dont u warn ur customers before removing their deposit and cashout method?

Simon Henderson: As a company we can make any changes at our discretion.

Simon Henderson: Meaning that we don't have to give any warnings to make changes, we can just make them and that would be it.

well, its all what u need to know about support at BOL, they dont give a f*** on their customers.

That happened to Tigergaming skin, i dont know if they removed it from other skins, guess they did.

I wanted to cashout all my money to end my game on that site, but now i cant even do that. lol. no comments. well done BOL <3.
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Old 08-26-2020, 10:44 AM   #1642
spaishoot2k
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Re: BetOnline.ag Poker: Cash Games Thread

Quote:
Originally Posted by mF^ View Post
Info: Welcome! Thank you for contacting us! Before we connect you to an agent, please let us know what you need help with today!
Info: You are now connected to Simon Henderson.
15:06, Aug 26
V V: hi, can u tell me why i dont see skrill as withdrawal method?

Simon Henderson: Hello V.

Simon Henderson: We no longer have the skrill or neteller methods available.

Simon Henderson: Sorry.

V V: and what i supposed to do now?

V V: why dont u give ANY WARNING before removing it?

Simon Henderson: You can use a different method

Simon Henderson: We have different methods on the site V, I'm sorry that the one you wanted is no longer available but there is nothing that we can do any more.

Simon Henderson: It was removed and it might not be coming back

V V: nonono, tell me why dont u warn ur customers before removing their deposit and cashout method?

Simon Henderson: As a company we can make any changes at our discretion.

Simon Henderson: Meaning that we don't have to give any warnings to make changes, we can just make them and that would be it.

well, its all what u need to know about support at BOL, they dont give a f*** on their customers.

That happened to Tigergaming skin, i dont know if they removed it from other skins, guess they did.

I wanted to cashout all my money to end my game on that site, but now i cant even do that. lol. no comments. well done BOL <3.
dude as far as I know they cut off from skrill like 2 years ago
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Old 08-26-2020, 11:47 AM   #1643
mF^
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Re: BetOnline.ag Poker: Cash Games Thread

Quote:
Originally Posted by spaishoot2k View Post
dude as far as I know they cut off from skrill like 2 years ago
Nope, been using it till last week.
The problem is not that they removed it, the problem is that they didnt announce it anyhow before removing, at least as i can see it.
From my point of view, it should be like: Guys we r very sorry but we made final decision that we are going to remove skrill as ur deposit\cashout options, we will do it in next XX days\months, so if u dont have any other options, please find alternative or deposit\cashout before we remove it.

Last edited by mF^; 08-26-2020 at 11:53 AM.
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Old 08-26-2020, 09:18 PM   #1644
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Re: BetOnline.ag Poker: Cash Games Thread

Quote:
Originally Posted by mF^ View Post
Simon Henderson: As a company we can make any changes at our discretion.

Simon Henderson: Meaning that we don't have to give any warnings to make changes, we can just make them and that would be it.
This does not instill a lot of confidence...
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Old 08-27-2020, 05:33 PM   #1645
BetOnline Mike
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Re: BetOnline.ag Poker: Cash Games Thread

Quote:
Originally Posted by smartDFS View Post
This does not instill a lot of confidence...
Hi smartDFS,

I believe the CS rep may not know the real reason and was trying to cover his bases. I believe it is to do with new regulations, but I am just speculating as that has been a trend recently with online gaming platforms.

We have over 20 years in the online gaming industry, with an immense reputation to instil confidence in all our players.

As soon as I hear anything I will convey the information on the forum.

Kind regards

Mike
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Old 08-28-2020, 06:15 AM   #1646
NINzent
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Re: BetOnline.ag Poker: Cash Games Thread

Quote:
Originally Posted by mF^ View Post
I wanted to tell u big thx Mike for your help to clear network from bots, we can see our work's result now.
On my last check bots(from my list) are not playing for 15+ days.

stoner248 60 days ago
MoggyGinzo 15 days ago
Berest 30 days ago
LopTop 15 days ago
chromaster 15 days ago
frisbi 15 days ago
lucky_beast 15 days ago
lodyrev 60 days ago
Seyran 60 days ago
JaxWIN 15 days ago
Kalazard 15 days ago
wakeKite 15 days ago
Keeper 15 days ago
Kesy 15 days ago
Mecaenthium 15 days ago
Grom__T 6 days ago

Can u make any comment are they banned or under investigation?
Any updates, Mike?
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Old 08-30-2020, 03:54 AM   #1647
TERR1FYER
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Re: BetOnline.ag Poker: Cash Games Thread

Yo thinkin about trying out 100nl on this site. How are the games? Who are the tough regs to avoid??
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Old 08-30-2020, 06:51 AM   #1648
MCAChiTown
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Re: BetOnline.ag Poker: Cash Games Thread

Why you trying to kill their action? That's not very nice. I say just jump in and find out for yourself.

I play a little bit higher, but it's always been pretty good aside from the bot problems and the bot problem has been substantially improved in recent weeks. I haven't seen most of the known bot accounts around at all when I've checked the lower stakes tables recently. I imagine those games are pretty good right now.
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Old 08-30-2020, 02:03 PM   #1649
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Re: BetOnline.ag Poker: Cash Games Thread

I am getting a the server is temporarily unable to service your request due to maintenance downtime or capacity problems please try again later. Is betonline down today?
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Old 08-30-2020, 03:26 PM   #1650
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Re: BetOnline.ag Poker: Cash Games Thread

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I am getting a the server is temporarily unable to service your request due to maintenance downtime or capacity problems please try again later. Is betonline down today?
Already up, about an hour.
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