I do have a question to ask. Mr. website proprietor, is everyone with an internet connection allowed to connect to your server, or is the player base restricted/limited in a manner so as to allow only select people to connect?

If this is a type of restricted player pool it would be good of you to let your incoming connectors know that. I definitely will be connecting to the website that allows all of the people with an internet connection to connect.

Is this website open to the general public Mr. BUP representative?

Kenneth, what is the frequency?

Since we can't post screen caps in Help Center messages, I am posting about this issue here so you can see one of the problems I'm having.

Browser - Firefox(64 bit) v. 64.0.
OS - Win 10(64 bit), Version 1803 (Build 17134.407).

Almost every time I initially join a PNG level from the lobby, the table image that comes up in the window (as seen below) is much larger than the window itself. The only way to fix it, is to close the window and then rejoin the level again from the lobby.

The current promo period leaderboard (January Promo Period 2) is broken again. It was ok for what, two days?? I don't think the time played display is right either, although I'm not sure about that.

Comeon guys, we need the leaderboard to display and display correctly, so that we know what our own and everyone else's current total is. This is ridiculous. If you don't have a working leaderboard, you shouldn't be running promotions.

The bet slider issue continues to be more annoying every day that it's not fixed. And it would really be helpful to add buttons for 2/3 and 3/4 pot bets, so we don't have try and nudge the slider to a number close to those amounts.

I'm seeing lots of new player names these days which is great, and I think we all want them to stick around once they've found the site. Having issues like these, which should have been taken care of long ago, is not helpful to keeping these new people wanting to keep on playing here.

i don't agree with this. it makes it more likely that some square will accidentally make a correct bet size. not a big deal though.

perhaps a data-entry box by the slider bar, so we can enter exact chip amounts.

just wishful thinking.

I agree with PokerAnnie. Fixing the leaderboard/time played counter would be EXTREMELY helpful when it comes to promotions that are based on these two things. Without them the promotion is a crapshoot.

+1

Possible, although pretty much the only players who make correct 1/2 pot bets now are those with some idea of what they're doing. With the rest of these guys, you're right though....they profit from their mistakes all the time through sheer dumb luck, so that might just add to it.

I've been on many sites that have this feature and I agree, the BUP slider should have one. It's very useful in theory anyway. Depends on how easy the software makes it to use though. I've had major issues on other sites with this feature, because they make it very time consuming (figure out what you want to bet, place cursor just so in tiny bet box to change default amount, type in desired amount, then click bet button to actually bet), and I have timed out multiple times when trying use it to make a crucial wager. Looking at you, Merge and Bet Online. BOL, especially because they have such a short decision clock. Of course on BUP we have so much time for our turn that it might not be an issue .

It just occurred to me that I should investigate using hotkeys on Merge and BOL to see if they can streamline the process. I've never checked because they already have the 1/2, 2/3 & 3/4 pot buttons, plus the 2x, 3x, 5x bet buttons, which makes it really easy to play just using them. The games move quickly because of these features, and you don't need to type in an amount all that often, unless of course you always bet your favorite lucky number or something .

Browser - Firefox(64 bit) v. 64.0.
OS - Win 10(64 bit), Version 1803 (Build 17134.407).

Lately I've had numerous instances of the program freezing while I'm playing. This is a huge issue because many times I've missed out continuing in hands where I had two strong hole cards. Sometimes the freeze comes pre-flop, and other times during the hand.

Even worse, several times I've had the program freeze when I'm at a table where I've a built up a bigger stack than is permitted to join the level, but haven't reached the table maximum. Often, just closing down the table & re-opening it doesn't work, which means I have to refresh the page. When I go to rejoin the game, usually this means I have to move up a level. As you are aware, it's hard to get players to play at higher levels, so when you get kicked, due to a software glitch, from a full or almost full table that you've been playing on for an extended session and then you can't get back to that level/table, it's really frustrating. Then when you can't find players to join you at the next level, it really, really sucks.

A few times after refreshing the page, I am shown "sitting out" and so have been able to rejoin the same level I was on before, but not always.

I'm also submitting this issue in the Help Center.

Browser - Firefox(64 bit) v. 64.0.
OS - Win 10(64 bit), Version 1803 (Build 17134.407).

This only happens to me occasionally, but it just happened again so I want to point it out while it's still fresh in my memory.

Sometimes for seemingly no reason, my hole cards will flip over so that the card backs are facing me. It's happened to me pre-flop, so I have ended up playing in the BB not knowing what my cards were, and just happened to me a few minutes ago after the flop, so at least I knew what I had. Anyway, I'm not sure why it happens, but once it does there appears to be no way to get them to flip back to the card value side again.

I'm the dealer button. Opponent checks, I check. Opponent's cards should then be shown. Instead his hand is mucked. Since it was his action, I should see his hand before showing mine.

AFAIK, this is standard practice on most if not all of the online sites that I've played on. When the hand is over, hole cards for all the active players in the hand are only revealed if there has been a bet and call/re-raise on the river, or all players are all in. If everyone checked, only the winner's hand is displayed, unless a losing player elects to show. However, many online sites who offer hand histories will usually display the checked losing hands there. When hands are folded, neither the winning hand nor the folded hand(s) are shown either at the table (unless a player elects to show) or on the hand history.

Sure would be helpful if we had an option for the software to remember our table window size from one session to the next. The last few days with the site/table constantly freezing and having to rejoin/refresh, I have wished so many times that we had that setting . The effort to keep refreshing when the table window doesn't come up correctly, and then resizing every time is a huge issue for me.

Online poker should work the same as live poker. At the showdown, the person calling the last bet gets to see the opposing players hand before revealing theirs.

Yes, but you said both of you checked. If there had been a bet and a call, you are correct.

January Promo Period 2 is now over and we haven't had a functioning leaderboard or minutes played count for the entire period .

How long will it be before we have Promo Period 2 results, and can get info on our progress in January Promo Period 3, which started today?

Hey, jw,

I think I may have overlooked something that affects why some of the online hands get shown or not at showdown. When playing online if you have auto-muck set, since the computer knows who lost and who won, players who use that setting only have their hands shown when the rules say that they must be. When a player doesn't have auto-muck set, depending on the circumstances the computer will either show their hand or tell them they have the have the option to show or muck.

I think on BUP a lot of players aren't sophisticated enough to use auto-muck, or know when they should be showing or mucking their hands, so probably we see a lot more hands at showdown there than we would when playing with more knowledgeable opponents.

However, I noticed this showdown on BUP tonite, which was puzzling since it seemed to be different than the one you had described

I was involved in this hand with one other player.

Pre-flop - I raised, he called.
Flop - I bet, he called.
Turn - Both checked.
River - Both checked.
Showdown - My hand was shown first (I have auto-muck on and I lost) and then his. I guess like many things on BUP, they do showdowns differently too .

When you play mostly online, you get used to the computer doing things for you like computing the size of the pot, telling you how much the blinds and antes are, where the button is, etc., and you can also set many things to auto, like posting the blinds, and auto-mucking. So online you can get lazy and not really pay much attention to the way stuff just automatically happens.

When playing live, you have the dealer to tell you certain things that you need to do, and others that you have to keep track of yourself. Live showdowns are a little different since unlike playing on the computer, no one knows who the winner is until the hands are turned over. Of course if the hand(s) shown first beats your hand, I know there are circumstances where you're allowed to muck. I haven't played that much live though, so it's always a little tough for me to remember all the things to keep up with when I do.

Robert's Rules of Poker state that the last player to take aggressive action by a bet or raise is the first to show the hand—unless everyone checks (or is all-in) on the last round of betting, then the first player to the left of the dealer button is the first to show the hand.

Even if "auto muck" is on, the hand should be shown.

The only time auto muck comes into play is if a hand has been tabled (shown) and subsequent players see that they are beat, they can show or muck their hand.

Of course if you bet or raise and are not called then you can show your hand if you wish. With auto muck set, you don't get to choose.

Bottom line, if it is not my turn to reveal my hand (win or lose), no one sees my cards out of turn.

It seems that online poker doesn't follow Robert's Rules on the issue we are discussing.

I believe you really do understand auto-muck, but you seem to be contradicting yourself. I think it's just that your wording is a bit confusing, but it's a pretty confusing topic. Your last sentence is correct. As long as auto-muck is set, you NEVER get to choose whether to show or muck; the computer does it for you, since it can see all the hands. That's why it's called auto-muck. If you want choose whether to muck or show on every hand, don't turn auto-muck on. Without auto-muck on, Merge and some other sites will even let you choose to show only one of your hole cards if you wish.

I'm hoping my explanation will help everyone who doesn't already understand, see how this works. I think it's somewhat complicated, and I had never really fully gotten it until now.

Here's how online hand showing is done, at least on Merge, where the hand histories number the sequence of events and tell whether the hands were shown or mucked. I believe it works the same on other sites as well, but their hand histories aren't as detailed as Merge's. Maybe it doesn't work that way on BUP though, at least not on the hand you originally described. Based on what I've found out, it does appear that the other player's hand should have been shown first since you were on the button.

The order in which the online players' hands are shown follows the regular betting order, no matter whether a bet was made on the river or not.

If two players are in the hand, and the first player to the left of the dealer is the loser or it's a tie, his hand is shown (auto-muck on or not). Then the winner's hand is shown (auto-muck on or not).

If the first player to the left of the dealer is the winner, his hand is shown (auto-muck on or not). Any other players' hands will be mucked if they have auto-muck on (unless it's a tie, in which case it will be shown). If auto-muck isn't on, they can choose to show or not.

In a hand with three (or more) players, if the first player to the left of the dealer is a loser or it's a tie, his hand is shown (auto-muck on or not). Other players' hands beat by the first player and prior to the winning hand being shown, are auto-mucked if on, or if not, are given the choice of showing or not. The winner's hand is shown (auto-muck on or not). Any player whose position puts him after the winner is shown will have his hand auto-mucked if on, or if not, can choose to whether to show.

If everyone folds to you and you have auto-muck on, your hand won't be shown. If not, you can choose what to do.

I'm happy that we have the computer to figure out these things for us, probably because I'm somewhat lazy, lol. Makes it easier and the game go a lot faster. Harder to figure out what's actually going on sometimes though, because things do move so quickly (at least on sites other than BUP ). It's even harder after playing mostly online, to go and play live and have to figure out yourself a lot of the things that you're used to the computer doing for you.

hey guys, i think there is a mix up on the leader board. i was in [1st place] with over 1500 coins 30 mis ago but now im now listed at 425 coins [6th place]. it looks like u guys got the names mixed up somehow when updating the leader board/ mokujin1 and mukujin2, please look in to this. thank u.

I really dislike that on the BUP tables when player action messages such as Big Blind, Call, Raise, etc. display, they appear in the same place where the player's name normally is.

IMO player's names should always be visible when they're at the table, especially when they're involved in a hand.

Browser - Firefox (64 bit) v. 64.0.
OS - Win 10 (64 bit), Version 1803 (Build 17134.407).

Having a lot of weird glitches the last two days. Dunno whether it's the bad weather, you guys are tinkering with the software, or something to do with Firefox itself.

1) Table freezes and causes browser to show "not responding", but then in 15-30 seconds, usually everything starts going again without me having done anything. Sometimes though I have to close the table down and rejoin.

2) I get "sat out" a lot while playing without doing anything to cause it, and I'm acting within the time limit. Screen will either freeze or go blank as if changing tables prior to this happening.

3) When opening a table to preview it, I sometimes get a blank table window. Instead of (example) https://www.biguglypoker.com/poker/table/28/, where it says table/28/ instead it will say "child" or maybe table/child. I haven't caught it long enough to copy it for sure. Sometimes I get the actual table window and the child window as two separate windows at the same time.

This is the url on the "blank" table window

https://www.biguglypoker.com/child.html

January 3rd contest leaderboard not working

Option "Sit out next big blind" doesn't work.