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MPN – Microgaming Poker Network Simple and streamlined. Fast and futureproof. Safe and fair. Brand new software out now!

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Old 02-27-2019, 09:13 AM   #676
Archang3l
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Re: Official MPN - Microgaming Poker Network Thread

After you down under 100bb there is bug which is prevent you from auto top-up at old client and force you to re-login.It's very annoying as you have to re-login in the middle of session.Could you check that please?
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Old 02-27-2019, 09:14 AM   #677
KossuKukkula
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Re: Official MPN - Microgaming Poker Network Thread

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Originally Posted by Nomad1980 View Post
MPN Alex, why are you ignore me and delete my messages?
Because you are a russian scammer creating multiple accounts.
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Old 02-27-2019, 01:08 PM   #678
hayvanchen
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Re: Official MPN - Microgaming Poker Network Thread

Redkings old version down for anyone else? Not working for me and support says no one has complained and works for them but I can't get it to work on 2 different computers and operating systems. The new client works but I dont want to use it.
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Old 02-27-2019, 01:34 PM   #679
Kutillo
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Re: Official MPN - Microgaming Poker Network Thread

Quote:
Originally Posted by MPN Alex View Post
Yes. Only Guts has v40 so far, it will roll out to everyone else next week.
I had asked several times earlier but noone has replied.
Can you please tell me if table tiling performance has got better with the new version ? In the current version tables get too small and you can not read numbers. Also numbers get blurry when you tile.

Thank you
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Old 02-27-2019, 03:05 PM   #680
digforplenty
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Re: Official MPN - Microgaming Poker Network Thread

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Originally Posted by hayvanchen View Post
Redkings old version down for anyone else? Not working for me and support says no one has complained and works for them but I can't get it to work on 2 different computers and operating systems. The new client works but I dont want to use it.
Works for me, try redownload client?
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Old 02-27-2019, 03:16 PM   #681
KossuKukkula
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Re: Official MPN - Microgaming Poker Network Thread

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Give evidence or keep quiet
You are one of those scammers allso? Gotta keep reporting you from spamming this thread with your nonsense.
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Old 02-27-2019, 03:23 PM   #682
henrywwy
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Re: Official MPN - Microgaming Poker Network Thread

old client not booting up

cannot even redownload the client

Last edited by henrywwy; 02-27-2019 at 03:31 PM.
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Old 02-27-2019, 03:39 PM   #683
xLAGERTHAx
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Re: Official MPN - Microgaming Poker Network Thread

The fact that so many players still use the old client and don't wan't to use the new one says a lot.

IMO, if MPN don't take serious note of that fact and bring the new client up to what players view as an acceptable standard (especially in comparison to other poker site clients and network options available to players), MPN are going to lose a ton of players that they can ill afford to lose once the new client becomes compulsory.
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Old 02-27-2019, 04:32 PM   #684
Jayus
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Re: Official MPN - Microgaming Poker Network Thread

Quote:
Originally Posted by Kutillo View Post
I had asked several times earlier but noone has replied.
Can you please tell me if table tiling performance has got better with the new version ? In the current version tables get too small and you can not read numbers. Also numbers get blurry when you tile.

Thank you
You can tile them by hand and it will remember the size and position. Its not the best, but its a solution until they fix it.

Quote:
Originally Posted by xLAGERTHAx View Post
The fact that so many players still use the old client and don't wan't to use the new one says a lot.

IMO, if MPN don't take serious note of that fact and bring the new client up to what players view as an acceptable standard (especially in comparison to other poker site clients and network options available to players), MPN are going to lose a ton of players that they can ill afford to lose once the new client becomes compulsory.
I've been grinding on the new software for 2 months and its pretty good considering it will only get better from here. The most annoying part about it is probably having to play against the bumhunters and short stackers who are using the old software
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Old 02-27-2019, 05:27 PM   #685
hayvanchen
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Re: Official MPN - Microgaming Poker Network Thread

Quote:
Originally Posted by xLAGERTHAx View Post
The fact that so many players still use the old client and don't wan't to use the new one says a lot.

IMO, if MPN don't take serious note of that fact and bring the new client up to what players view as an acceptable standard (especially in comparison to other poker site clients and network options available to players), MPN are going to lose a ton of players that they can ill afford to lose once the new client becomes compulsory.
+1

I'll be out if the new client is anything like today.

Redkings old works now again.
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Old 02-28-2019, 02:07 AM   #686
Loc0dice
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Re: Official MPN - Microgaming Poker Network Thread

I cant log in on Redkings either atm but 1 hour before everything was fine ?
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Old 02-28-2019, 05:15 AM   #687
27AllIn
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Re: Official MPN - Microgaming Poker Network Thread

Anyone know why HM2 isn't importing hands from RedKings? I tried selecting the HH folder manually too.
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Old 02-28-2019, 06:35 AM   #688
kacsa1st
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Re: Official MPN - Microgaming Poker Network Thread

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Originally Posted by 27AllIn View Post
Anyone know why HM2 isn't importing hands from RedKings? I tried selecting the HH folder manually too.
Cos there is no HH for the prima software. Or if u used the old client u should use an old version of hm2 cos the newer ones do not support mpn HHs.
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Old 02-28-2019, 11:59 AM   #689
GoinGreen
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Re: Official MPN - Microgaming Poker Network Thread

any idea when Betsafe will update to latest version? I still can't login most of the time
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Old 02-28-2019, 07:51 PM   #690
almony
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Re: Official MPN - Microgaming Poker Network Thread

@Alex MPN ,
hmm , is there any reason why there is no chat in client ?
is it in the works ? I always thought poker was a social game
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Old 03-01-2019, 05:19 AM   #691
MPN Alex
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Re: Official MPN - Microgaming Poker Network Thread

Quote:
Originally Posted by GoinGreen View Post
any idea when Betsafe will update to latest version? I still can't login most of the time
Are you able to login to the Betsafe website OK? It's unlikely that this is related to your client version, but Betsafe gets v40 on Monday.

Are you able to PM me any further details, screenshots etc?

Quote:
Originally Posted by almony View Post
@Alex MPN ,
hmm , is there any reason why there is no chat in client ?
is it in the works ? I always thought poker was a social game
It's on the backlog. I am surprised, however, at how few players care about chat. We have had very few requests to reinstate it.
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Old 03-01-2019, 06:13 AM   #692
kupokupopi
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Re: Official MPN - Microgaming Poker Network Thread

I completely agree with comments before.

The fact that so many users are still using the old software instead of the new one says enough. Heck, here in Estonia some (if not all) of the MPN poker room managers are still using the old version instead of the new one. So even your direct partners aren't happy with it.

I am a Mac user and about 4 months ago there was already a forced (and unannounced!) update for us, Mac users can only use the new version.

I have thus been forced to use the new software for quite some time, and while the old software wasn't performing too well on Mac, it was still better than this new software. I have resorted to run a Windows Virtual Machine on my Mac and run the old software from there, because that is still more preferable over using the new one.

I completely understand that you can't roll out a new product without any issues, but it's now some 6-7 months since Prima is out for the public and there are still so many issues.

I truly wonder how your internal development process works. When I look at your software αnd at your website, I have strong doubts that you have even one single UX expert in your employment. I am a backend developer by trade, but if even I can point out at least 5 UX improvements from the top of my head, then you know there's something seriously wrong there. The ultimate example is the lobby, as discussed before. You already mentioned that you are going to redo the lobby. Hey, it's great that you are thinking about redoing it, but the fact that you have to REDO it within 8 months of launch says enough about how much thought has gone into that before.

Of course, users don't like change. So every major change you make, you can expect criticism, that's how it works. But that is supposed to be a temporary thing. If the criticism is still there, and possibly even louder than before, after 6 months, you know your software is just bad. Your software seems to have been released at least one year too early. It wasn't ready, and it still isn't.

I do appreciate this thread and the comments from your side, but changes are happening way too slow. MTT players are completely ignored, and that's something that needs to be fixed asap.
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Old 03-01-2019, 10:57 AM   #693
digforplenty
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Re: Official MPN - Microgaming Poker Network Thread

Why am I grinding mtts all week and paying rake but not able to enter the Sunday freeroll because I haven't played cash hands? *** u srsly

Sent from my SM-J330FN using Tapatalk
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Old 03-01-2019, 11:52 AM   #694
GoinGreen
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Re: Official MPN - Microgaming Poker Network Thread

[QUOTE=MPN Alex;54877322]Are you able to login to the Betsafe website OK? It's unlikely that this is related to your client version, but Betsafe gets v40 on Monday.

Are you able to PM me any further details, screenshots etc?


Basically when I click "login" in the client sometimes the login window loads, (the window where you enter username and password) other times its constantly loading and never actually pops up. Today I am able to login on first attempt.
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Old 03-01-2019, 12:29 PM   #695
KossuKukkula
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Re: Official MPN - Microgaming Poker Network Thread

Quote:
Originally Posted by digforplenty View Post
Why am I grinding mtts all week and paying rake but not able to enter the Sunday freeroll because I haven't played cash hands? *** u srsly

Sent from my SM-J330FN using Tapatalk
Well now you know how cashplayers feels about 99% of the time with mpns promotions. They are more like punishments.
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Old 03-01-2019, 12:51 PM   #696
GoinGreen
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Re: Official MPN - Microgaming Poker Network Thread

I just tried playing the new software for the first time, and all I can say is WOW! You don't have understand poker or tech/programming to know this is a major downgrade in all aspects compared to the old software, which was not great by any means, but this one is so much worse. Amazing that this came into existence considering how many people must of been involved, and nobody put a stop to it or improved it. I will wait til next week's newest update and try to give more detailed/constructive feedback....
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Old 03-03-2019, 05:56 PM   #697
hornytikenjah
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Re: Official MPN - Microgaming Poker Network Thread

Hi, I have a few questions.

I am playing on the OneTimePoker platform.

- How can I keep track of the rakeback and how much I get from it? Is it weekly, monthly? directly deposited in my balance?

- I deposit 200CAD, I now have 151CAD in my balance and the site tracks that I have only lost 18CAD, is this normal? What affects this?

- For the 60days 1000$ deposit bonus, I deposit my 200CAD and I am now playing in euros, so I pay rake in euros but when I enable the first 10$ bonus it was in CAD, is this normal? Is the site automatically doing the convertion in the rake I pay that is in euros? Makes a big difference since 1euro is about 1.5cad

thank you.
Also, I've had several time some regulars slowplay call an all-in on the river with the stone cold nuts, always the same timings. Is it possible this site is full of bots?
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Old 03-03-2019, 06:39 PM   #698
MPN Alex
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Re: Official MPN - Microgaming Poker Network Thread

Quote:
Originally Posted by GoinGreen View Post
I just tried playing the new software for the first time, and all I can say is WOW!
Thanks!

Seriously though, your constructive feedback would be welcome. If you look back over this thread from the past few months, you'll see that we have responded to a lot of the feedback that has been raised here, and there is plenty more to come.

Quote:
Originally Posted by kupokupopi View Post
The fact that so many users are still using the old software instead of the new one says enough.
Again - constructive feedback is very welcome. But to address this particular point - the vast majority of users are using the new client now. A small proportion of highly-valued players are still using the classic client. That's why we're phasing it out slowly and it's why we're taking the feedback seriously.

Quote:
Originally Posted by hornytikenjah View Post
Hi, I have a few questions.

I am playing on the OneTimePoker platform.

- How can I keep track of the rakeback and how much I get from it? Is it weekly, monthly? directly deposited in my balance?
You get rakeback by exchanging loyalty points for cash. The exact configuration is specific to your poker room. If you visit the loyalty page in the poker client, you'll be able to track your progress. Find it in the main menu, 'My Account' > 'Loyalty'.

The rest of your questions are quite specific to OneTimePoker, so I'd recommend you contact them to get the best answer.
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Old 03-03-2019, 07:08 PM   #699
miami002
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Re: Official MPN - Microgaming Poker Network Thread

@MPN Alex Do you have any plans to improve your loyalty program in the near future? And do you have anything exciting in store for cash games? You know, to make it more attracting for new players to play cash on your sites. I think you should put way more focus towards cash games. Maybe some happy hours, challenges, leaderboards aso. I feel like there is so much you could do to attract players to play more cash games.
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Old 03-03-2019, 09:42 PM   #700
TheTerminator
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Re: Official MPN - Microgaming Poker Network Thread

Please do not take away the ability to use the old software MPN Alex - I think having both is actually beneficial and if both are working - why change the wheel!

U will lose a lot of full time grinders including myself
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