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Old 02-22-2019, 06:11 AM   #651
Kutillo
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Re: Official MPN - Microgaming Poker Network Thread

If the older version is already installed, do we need to download the new exe or older version will update itself automatically ?
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Old 02-22-2019, 06:20 AM   #652
MPN Alex
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Re: Official MPN - Microgaming Poker Network Thread

Quote:
Originally Posted by Kutillo View Post
If the older version is already installed, do we need to download the new exe or older version will update itself automatically ?
Just go to 'Menu' > 'Upgrade Now' and the new version will be installed alongside the old version. The old version is kept, so you can still use it.
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Old 02-22-2019, 11:25 AM   #653
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Re: Official MPN - Microgaming Poker Network Thread

Quote:
Originally Posted by kupokupopi View Post
Useless update for MTT players.

You wrote before that you want input for the new lobby. Here's a few ideas:

First of all, there are TWO lobbies. One where all the tournaments are visible, and a second one where you can find all info about one specific tournament you are playing.

For the first one, that shows all tournaments:
* Merge hold'em and Omaha to one screen, some players are interested in both and don't want to switch between two screens. You can fix that by adding "game type" in a column before the tournament name
* Add more info
- show how many players registered and how many are still in
- show how long the late reg is still open
- show the current prize pool
- speed (normal, slow, turbo, hyper-turbo etc)
* Add filters
- so you can filter on game type, buy-in, speed. This will also make sure that people who only want to play hold'em or omaha can still see only those games
* make it possible to watch other tournaments that already have their late reg closed. If one of my friends is playing a final table of a tournament, I would like to see how he's doing. Right now that's not possible, you can't find tournaments that have their registration closed


Then for the second one, the one that shows info about the tournament itself:
* MAKE IT POSSIBLE TO POP OUT THE LOBBY !!!
- really. right now it is impossible to see more than one lobby at once. if you are playing two tournaments at once, you can't see the info about both tournaments at once
* add all necessary info to the lobby. Same way as you did it in the old software:
- we want to see the current level
- we want to see the next level
- we want to see when the next level starts
- we want to see the total amount of players
- we want to see our current position
- we want to see the avg stack
- we want to see the highest and lowest stacks
- we want to see the payouts
- we want to see the position of every player - right now you only see the position of players when they are kicked out.
- we want to see how long it takes before late reg ends

Right now, almost all of this info available, but it's all over the place. Some things are in the lobby. other things you can see when you click the "I" icon.

Take a good look at your old lobby, and take an even better look at how Pokerstars does it. Design it so that all this info is available with one view. No need to click 3 times if you want to see the payouts or who is still in. No, all info available in one view, in one click.
+1
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I agree wity everything, obviously the software designers havent got a clue about poker and how to make us happy . This is the worst software of all the poker rooms IMO.

But I am still on the old software , the moment they are forcing us to do the upgrade, I am out of here.


Sent from my SM-P601 using 2+2 Forums
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Old 02-22-2019, 02:38 PM   #654
Jayus
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Re: Official MPN - Microgaming Poker Network Thread

Solid update, hoping for color coding on anonymous tables next and maybe sit out next BB button.
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Old 02-24-2019, 06:00 AM   #655
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Re: Official MPN - Microgaming Poker Network Thread

I wonder is this kind of GTO browsers not softwares(https://www.mypokersolver.com) allowed to use while MPN client open?

Last edited by Archang3l; 02-24-2019 at 06:07 AM.
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Old 02-24-2019, 12:17 PM   #656
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Re: Official MPN - Microgaming Poker Network Thread

I just downloaded the new Betsafe client. It's impossible to login, the login page never loads, same thing happens when I try to contact support within the client. Also the poker link on their website doesn't work...any ideas?
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Old 02-24-2019, 04:12 PM   #657
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Re: Official MPN - Microgaming Poker Network Thread

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Originally Posted by GoinGreen View Post
I just downloaded the new Betsafe client. It's impossible to login, the login page never loads, same thing happens when I try to contact support within the client. Also the poker link on their website doesn't work...any ideas?
seems to work fine now, does anyone know where they show weekly MTT schedule?
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Old 02-25-2019, 07:54 AM   #658
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Re: Official MPN - Microgaming Poker Network Thread

Quote:
Originally Posted by GoinGreen View Post
seems to work fine now, does anyone know where they show weekly MTT schedule?
Get it mostly here GoinGreen https://forumserver.twoplustwo.com/c...t-Schedule.png

Keep an eye for new additions and make suggestions here https://forumserver.twoplustwo.com/2...hread-1718926/
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Old 02-25-2019, 07:59 AM   #659
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Re: Official MPN - Microgaming Poker Network Thread

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Originally Posted by MPN Alex View Post
This sounds like an issue with your poker room's integration - which poker room are you playing on please - and could you please report this to them if you haven't done already?
Reported this all week

Been happening on betsafe for one

Logged in and playing but getting the popup and just dumps you out of tournament with your session has expired; if u try to rebuy and you will miss add on also if it happens.

Extremely frustrating, doesn't help that most of customer service on any site these days know nothing about poker
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Old 02-25-2019, 09:30 AM   #660
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Re: Official MPN - Microgaming Poker Network Thread

Quote:
Originally Posted by TheTerminator View Post
Reported this all week

Been happening on betsafe for one

Logged in and playing but getting the popup and just dumps you out of tournament with your session has expired; if u try to rebuy and you will miss add on also if it happens.

Extremely frustrating, doesn't help that most of customer service on any site these days know nothing about poker
Thanks, we'll escalate this to Betsafe management. If anyone experiences this issue anywhere else please let us know.
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Old 02-25-2019, 09:47 AM   #661
MPN Alex
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Re: Official MPN - Microgaming Poker Network Thread

Just wanted to elaborate on some questions / comments I haven't addressed yet.

Quote:
Originally Posted by WillsMILFMum View Post
Dunno why you waste time on this achievements thing. Seems like something for a free poker app or Club WPT.
While it's not for everybody, the achievements system is one of the most successful developments we've ever completed. We use it in almost all promotions.

There are two parts to it:

1. The 'standard' achievements which have no prize other than the badge. These are designed for casual players, and are there to encourage players to explore the client, engage with it, and complete basic tasks.

2. Monetised achievements, which are used in promotions. For example, next month's 'March Missions' promotion uses achievements. If you complete a simple achievement each day from 4th to 24th March, you earn entry to a freeroll. There are also harder missions for more serious players, which have cash prizes of 20 and 100.

Essentially when we improve the achievements system we are making promotions more flexible and powerful for the future.

Quote:
Originally Posted by mement_mori View Post
Will echo what everyone else has said in the last few posts. Very disappointing to see break advertisements getting priority over fixing all of these essential MTT issues.
Just wanted to explain how we prioritise features so that we're being as transparent as possible.

Essentially, we estimate every upcoming feature in two ways. First, we look at the value that feature brings to the business (which incorporates revenue, customer satisfaction, urgency etc). Secondly, we look at how much effort it will take to deliver that feature.

The features that score the highest are those which deliver the most business value with the least amount of effort. To optimise for cumulative value, we develop these things first. There are obviously features which are large and complex which deliver a lot of value too, but these will generally only float to the top once the quick wins have been completed.

Tournament lobbies and other improvements to the tournament experience are starting to float to the top now. The break advertisement feature was completed relatively early because it was simple and high value, that's all.

Quote:
Originally Posted by Archang3l View Post
I wonder is this kind of GTO browsers not softwares(https://www.mypokersolver.com) allowed to use while MPN client open?
No, it is not permitted to use ANY software that provides real-time advice during gameplay. We are getting pretty good at spotting this software, too.

For more read our Game Integrity policy here.
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Old 02-25-2019, 02:27 PM   #662
GoinGreen
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Re: Official MPN - Microgaming Poker Network Thread

Quote:
Originally Posted by TheTerminator View Post
Get it mostly here GoinGreen https://forumserver.twoplustwo.com/c...t-Schedule.png

Keep an eye for new additions and make suggestions here https://forumserver.twoplustwo.com/2...hread-1718926/
Thanks! The weekly schedule looks pretty depressing, at least on Sundays there's a few decent ones. Hopefully they can improve the schedule a bit after they sort out the new software.
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Old 02-26-2019, 12:05 AM   #663
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Re: Official MPN - Microgaming Poker Network Thread

@Alex ever time i get disconnected i have to click back all the muck winning hands/muck losing hands etc very annoying fix that please. And all my notes and color coding are gone as well on anno tables.

Another thing is please do somethbing about auto seat scripting..
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Old 02-26-2019, 01:01 AM   #664
TheTerminator
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Re: Official MPN - Microgaming Poker Network Thread

Quote:
Originally Posted by GoinGreen View Post
Thanks! The weekly schedule looks pretty depressing, at least on Sundays there's a few decent ones. Hopefully they can improve the schedule a bit after they sort out the new software.
Once u play a few, please make some suggestions on what would u like to see in the online tourney feedback forum.

MPN Peter who has great input really is trying to make a good all round schedule and will listen to every input and make adjustments.

GL
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Old 02-26-2019, 02:21 AM   #665
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Re: Official MPN - Microgaming Poker Network Thread

What kind of effective rakeback does the rewards program have for Microgaming skins? Are there any rakeback deals?
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Old 02-26-2019, 02:24 PM   #666
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Re: Official MPN - Microgaming Poker Network Thread

Red Star Poker has 30% for everyone.
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Old 02-26-2019, 03:28 PM   #667
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Re: Official MPN - Microgaming Poker Network Thread

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Originally Posted by heat555 View Post
Red Star Poker has 30% for everyone.
So does the skin I play on (32Red).
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Old 02-27-2019, 03:58 AM   #668
noanic
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Re: Official MPN - Microgaming Poker Network Thread

i have the same issue with bets10 > not only u can get on new table. lets say u have aoto pop up option and u are under 100bb. its gives you error every single hand ..annoying.. can't close the software everythime this happens due to lost seat in table

another issue. i was playing annoymush tables and i suspect playes sees card or some cheat or something. calling me 33 on 3 bet pot K9j pot. and not losing single hand agaist me. >> 4nl and 10 nl ,, always bet when i dont have anything and . wheni do . they check fold when i have 2pair + . when i bloff always call wiht even bottom pair.. it happens me 3 times last 2 week.. dude weas stting with 60e in 4 nl >> anotherwas 100+ euro in 10 nl.., i simple dont want to play anny tables but. not enough players to to 10 nl at mid days forcing you play on anoy tables... ...
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Old 02-27-2019, 05:26 AM   #669
Kutillo
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Re: Official MPN - Microgaming Poker Network Thread

Has the table tiling problem been solved with version 40 ?
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Old 02-27-2019, 05:30 AM   #670
Kutillo
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Re: Official MPN - Microgaming Poker Network Thread

Quote:
Originally Posted by MPN Alex View Post
Just go to 'Menu' > 'Upgrade Now' and the new version will be installed alongside the old version. The old version is kept, so you can still use it.
Hey Alex,
Are the download links provided on the first page always the most recent version ?
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Old 02-27-2019, 05:41 AM   #671
Kutillo
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Re: Official MPN - Microgaming Poker Network Thread

These getting banned stories are really horrible.
On the other hand every banned player on any network claim that they are innocent.

I think that banned players should be announced publicly as well as providing reasons and proofs. This way you can both assure players that MPN puts in effort for game integrity and at the same time you can prevent these "MPN stole our money" stories.
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Old 02-27-2019, 05:52 AM   #672
MPN Alex
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Re: Official MPN - Microgaming Poker Network Thread

Quote:
Originally Posted by Kutillo View Post
Hey Alex,
Are the download links provided on the first page always the most recent version ?
They download a small installer, which then downloads the most recent version automatically.

Quote:
Originally Posted by 27AllIn View Post
What kind of effective rakeback does the rewards program have for Microgaming skins? Are there any rakeback deals?
Rakeback on MPN is via the loyalty program. You redeem your points for cash at a rate up to 30%. All of our poker rooms have a loyalty program of some sort.

Quote:
Originally Posted by Loc0dice View Post
@Alex ever time i get disconnected i have to click back all the muck winning hands/muck losing hands etc very annoying fix that please. And all my notes and color coding are gone as well on anno tables.

Another thing is please do somethbing about auto seat scripting..
Thanks - will look into this. Seat scripting will go away once we've decommissioned the old client.

Quote:
Originally Posted by Kutillo View Post
These getting banned stories are really horrible.
On the other hand every banned player on any network claim that they are innocent.

I think that banned players should be announced publicly as well as providing reasons and proofs. This way you can both assure players that MPN puts in effort for game integrity and at the same time you can prevent these "MPN stole our money" stories.
We can't announce them publicly for lots of reasons. Two obvious ones are that we don't want to reveal our detection methods, and that we are bound by data protection law and disclosing anything that could reveal a person's identity is illegal without their consent.

There are less obvious reasons too.

We do, however, disclose details of all banned players and the reasons why to regulators. This is done on at least a monthly basis.
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Old 02-27-2019, 05:56 AM   #673
Kutillo
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Re: Official MPN - Microgaming Poker Network Thread

Quote:
Originally Posted by MPN Alex View Post
They download a small installer, which then downloads the most recent version automatically.



Rakeback on MPN is via the loyalty program. You redeem your points for cash at a rate up to 30%. All of our poker rooms have a loyalty program of some sort.



Thanks - will look into this. Seat scripting will go away once we've decommissioned the old client.



We can't announce them publicly for lots of reasons. Two obvious ones are that we don't want to reveal our detection methods, and that we are bound by data protection law and disclosing anything that could reveal a person's identity is illegal without their consent.

There are less obvious reasons too.

We do, however, disclose details of all banned players and the reasons why to regulators. This is done on at least a monthly basis.
Yes, you are right about revealing detection methods.
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Old 02-27-2019, 06:42 AM   #674
Kutillo
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Re: Official MPN - Microgaming Poker Network Thread

Quote:
Originally Posted by MPN Alex View Post
They download a small installer, which then downloads the most recent version automatically.
It is still 39.5.30 for bets10. Is it normal ?
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Old 02-27-2019, 08:41 AM   #675
MPN Alex
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Re: Official MPN - Microgaming Poker Network Thread

Quote:
Originally Posted by Kutillo View Post
It is still 39.5.30 for bets10. Is it normal ?
Yes. Only Guts has v40 so far, it will roll out to everyone else next week.
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