Hi everyone,

Between tomorrow and December 14th we’ll be rolling out the next major release of our new client, v39. Due to the launch of a new regulated market this isn’t as feature-packed a release as we would like, but we will pick up the pace again with v40 in the new year.

Here are the highlights:

Sweden Compliance

Version 39 is compliant with Sweden regulations, which take effect in January.

If you are a Swedish player, you will see some new features which are required by the regulator. These features will take effect when your poker room migrates you to the Swedish regulated market, which you should expect on or before January 1st.

• [Sweden] In cash games and tournaments, your cumulative buy-in will be displayed on the table.
  
• [Sweden] A ‘Responsible Gaming Bar’ is displayed on all open windows at all times. This shows how long you’ve been logged in, your current account balance, and quick links to self-exclusion, deposit limits, and problem gambling test pages.
• [Sweden] We have a new mechanism for showing regulatory information after you log in.
• [Sweden] Swedish players must set deposit limits and session limits. You will receive regular session reminders while playing and must choose whether to continue or end your session. WARNING – If your session limits expire while you are playing, you will be immediately logged out and you will not be able to log back in. This includes if you are registered for, or playing in, tournaments. If you are active in a cash game hand at the time, you will be check/folded from that point on. Please be careful - this is a regulatory requirement.

In addition, casino games within the poker client will not be available to Swedish players for the initial launch.

Observation

The Sweden regulated market requires us to allow observation of games which are in progress. Rather than introduce these features just for Swedish players and give them an unfair advantage, we have decided to release the observation functionality for everyone. (These features will be enabled on December 14th).

• It is now possible to observe a cash game table. You can observe 1 table at a time.
• It is now possible to observe a tournament that you have participated in. It is not possible to observe a tournament unless you played in it – this is a Swedish regulatory requirement. In the future we will allow players from outside Sweden to observe tournaments in more scenarios.

Player Colour Coding




One of our top requests, it is now possible to tag a player with a colour code. Right-click the player in question (or tap on mobile / tablet) and you’ll see information about the player and their achievements, along with the ability to select a colour of your choice, which will appear as a tag on their name plate at the table.

The colour codes are stored in the cloud and sync to all of your devices, so if you colour code a player on mobile, that colour code will be visible on desktop later (and vice versa).

If your opponent changes their alias, then the colour code will disappear.

Other

• We have improved the user experience when you are browsing the achievements page in the client.
• Message of the Day – poker rooms can send you information about promotions which pops up when you open the client. If you missed the message you can retrieve it by clicking the ‘Messages’ item in the lobby menu.
• Several minor bug fixes and improvements.

As always, your feedback is greatly appreciated.

That's the old version, Grosvenor hasn't adopted the new download client yet.

Appreciate the specific feedback, thank you. We will take it into account when we work on the replayer in future.

these guys have been disconnected for 40 days, maybe you should cancel the tournament and remind them they have money on the site

Some people change alias several times a day.

Why is there even is an option to change alias when anonymous tables are available? If player want to stay out of the radar, he can choose to play on the anonymous tables. Also most casual players don't change aliases. Mostly regulars use this option.

Nobody ask Prima to have compatible hand histories for trackers. All the people want is an option to save HHs that Prima already had. The trackers will do the compatible job. That way people can review their own game and improve. Site replayer is suitable for reviewing several hands in a session, but not for reviewing whole sessions and specific spots.

For me is strange to not invest 5 minutes from already blocked out time to make a simple save button (or 30 minutes for a dedicated menu), but investing hours into a questionable replayer.

Also by saving HHs users can analyse and detects suspicion activities and can report them with specific hand numbers. Poker sites often fails to detects bots (Microgaming in the past and PokerStars more recently) and players observations was crucial for detecting the bots. There were bots in Microgaming for about 1/2 year (or more) and may be they are still playing... who knows...

There wont be anonymous tables with the new client. And personally I don't want to play those games because the risk getting colluded is way bigger than reg tables. Allso there are lots of regs that don't bother to change their aliases that you prolly think are bots right?

I don't get it why changing aliases is such a big deal to people. If you can't adapt to new players then just play stars where you can use huds and other 3rd party tools. I like it that some sites offers different way to play the game. But games will allways be softer with sites that don't offer support to tracking tools.

Hi Guys, i have a problem :

I used to play at PokerLoco, and had a balance there. On 31st October, poker loco stopped operating as gaming provider and informed that withdrawals should be requested until 30th november.

On October, 26th, i requested the withdrawal and on Nov, 02nd, i have received this email from support@pokerloco.com

"Hi!

Thank you for your reply!

Kindly be advised that our payment department will make a manual transfer of your remaining account balance to your Skrill account within the next couple of working days.

Please do not hesitate to contact us again for any further questions.

Best regards,

David
Customer SupportPokerLoco.com
"

Unfortunately, my pokerloco balance was been zeroed but i have not received my money up to now.

Furthermore, the support has stopped answering to my messages, for weeks. Last message i received from them was on nov,21 :

"Hi!

Thank you for contacting our customer service and sorry for the delay of our reply!

We have forwarded this to our payment department and will get back to you asap.


Best regards,

David
Customer SupportPokerLoco.com "

Could you please help me in any way ?

There is anonymous tables in the new client.
But I also think
1) It is more difficult for you as a player to detect collusion at anonymous tables yes, but
2) It is way much easier for the network to detect collusion at anonymous tables

if they cared about it. and we will never know how much any site cares
about this problem.

i d never play anonimus tables. way more possible disadvantages than advantages for sure. i am too suspicious to even try it out
better not to make good opportunity for shady things.

Oh I thought they were removing those. My bad.

How can you adapt to player without information? The variance of poker is huge and to had relevant information on a player, you need a lot of hands. If player change alias every 1000 hands, you got at most 300 hands on the player, which is not sufficient for postflop play or for 3bet pots.

Poker is about playing the player and without information you can't do it efficiently. You must play some default strategy suitable for the entire pool and don't change it depending on the opponent. That way your winrate will go down and the network will profit the most (may be this is why they do it).

I see a little difference between the possibility to change alias and to play on anonymous tables. Both leave you with little (and often wrong) to no information on the players. Also now HUDs are working on older version of the trackiers, but the stats are skewed, so changing alias don't make a lot of sense.

It makes much more sense to me, that some networks offer only anonymous tables (like bovada), than anonymous and regular tables with players changing alias when they want.

Most regular players do that. That why the network was so bad. Also many more players will leave microgaming when they stop the old software.

Have you ever tried like following how they play? How do you think liveplayers makes it possible to win? Esp mtt players?

How do you know this? Have you made several surveys about this? Regs leave probably yeah because it seems that you can't play without a massive load of information. So it leaves us smaller traffic with softer games. Sounds horrible.

As far as I know live players can't change their appearance and names, so players can get reads on them from previous experience.

I do. I read the entire thread and also talk with regular players. May be the games would be softer, because there will be no table selection and therefore no needs for regulars which open new tables. Only time will tell.

So every single time you play live there are the same dudes playing time after time. Makes sense. And you have more information than live players even against unknowns because you can see the mucked hands from replayers. If you can't use that then you should play other sites.

But yeah time will tell. We can agree on that. I still like the route mpn is taking if it's pissing the regs and removing them because I still can play with the lowest rake on the market with 30% rb and occasional other promotions. Even if it means I need to focus on the players instead of huds and stuff.

Who says there will not be any anno tables ?

@Alex i hope you keep the anno tables for people who do like them, just keep it the way it is. Because you cant use any huds on those and thats what is good about them.

Hi everyone

Unfortunately we’ve had to rollback the client releases from yesterday as we identified two issues, one of which was causing tournaments not to start for some users.

If you were affected by this issue please contact your poker room for a full refund.

The rollout will recommence once the issues have been resolved.

Apologies,

Alex


Sent from my iPhone using Tapatalk

If you are a swedish playing playing on nordicbet, do i have to do something with my account now during the regulation or can i just keep on playing?

Alex, could please help me with the #455 post ?

https://forumserver.twoplustwo.com/s...&postcount=455

Depends: I got an email saying I had to switch from Euro account to Kronor account.

What the hell MPN just locked my account.Reason "Your account is permanently locked by Red Star Poker and MPN network security due to usage of automated software for play (bot)"

I do not say which skin, cause i hope to solve, but it is absolutly nonsense, I never used any bot and do not understand how they come up with it?
cause I play a lot and multitabling?
Most of the time i am playing 5-7 hours a day, but last 10 days i did not play much, like 5 days out of 10.
And in fact last month I was on downswing, I know Hm2 dont show all hands, but still about 70 buy in below all in ev and for that reason i was kind a bit on tilt and did a lot bad decisions which also proves that i am not bot.
I really do not understand how they come up with it
There are so many evidence which show that i could not be a bot
If i playing 10 tables, sometimes i do not have time to make decisions on all tables, so I go si out on some tables. Does the bot do that?
its just NONSENSE
I am so mad
Even so firstly they just blocked my poker account, but not skin account, so if i be a bot, I could just cash out money and get a way. But i did not.And now they blocked everything.
I contacted them and they just sayed you are bot, thats it. No evidence no explenation, you are bot,thats it
Thats totaly bull****.And now it looks like they ignore me. It looks like they just want to steal my money.I dont care i will not let them to get away.

Is it red star?

yes.lol
doesnt matter cause it is not secret and it looks like they ignoring me.just wrote i am bot and thats it.
no prove, no explanation,nothing.
Absolutly nonsense
What to do me? It just look like they just wanted to stole my money so create this crap about bot.
I played on them skin nearly a year.And there was not any problem until now.

@dragonrib i cashed out on time and received my money the next day at pokerloco. I never had issues with them so if you were to late cashing out then thats very unfortunate but thats what was stated in the email. I think they are offline now so most likely you cant do anything anymore unless you know a affiliate whos connected with them. Good luck i hope you get it back though.

yo, why cant i login on redkings, this have been for like 4 days straight now. My login/psw works on website, aswell as on pokerclient but this screen comes up after login:

Hi clarkatroid, PM sent. Any grosvenor players with issues that are not adequately resolved by our customer services please feel free to message me.

thanks, Alex

Do you have poker tracker running?

I'm interested too in a rakeback deal. Do you have any other promos running such a a chase or race?