Hey fellow grinders,
I got banned on mpn without any reason or explanation.
I started a thread about this here:
https://forumserver.twoplustwo.com/2.../#post54918740

Beware of this and keep your money safe.

So because you are dumb and didn't bother to find out is it ok to use those programs open while playing I should be worried? Like I said in the other thread why are people so dumb?

Like I said in the other thread I didn´t use any forbidden software. Me explaining what kind of software I use is not the same as saying I use forbidden software and now I got banned lol. To repeat it again, I only use pokertracker and mpn tools while playing. Other grinders will be able to verify that these programmes are okay to use. But I guess I waisting my breath talking to a guy who is not even aware of what programmes I am talking about.

I think you need to open more thrads and post to other threads allso. it's your job to make sure you don't have any software running in the backround that are not allowed. And tell people to be aware if you do stupid stuff you might get banned.

Well you don´t need to keep responding to every single post I make writing the same thing. That way I can keep the discussion in the thread I opened. Thank you !

hmm, actually reading the MPN rules , the software you were using is prohibited even if its not running

2. Rule 1 may apply whether or not the software is actually used in conjunction with the
Microgaming poker software, at Microgaming’s sole discretion.

If that's the case there wouldn't be any regs at MPN as almost most of them using at least one of those softwares to study their game when client is not open.

I think a clarification would be nice from MPN about that rule.

I would like to know as well if it's possible to use a tracker for tracking results and analyze my game at microgaming.

+1. Also if it is possible with the browser version?

Hi Alex,

Do you have any time estimates with respect to when the new software will be forced on everybody?

For those who want to play a 6 or 9 max cash game will they be forced to post blinds heads up if they are seated at a table with only one other player? This would obviously be undesirable except for HU specialists and could lead to a major action drop-off. Or would they be able to sit out and wait for the table to fill up?

Have you put any consideration into adopting a hybrid model and letting players continue to table select at higher stakes (2/4 + or 3/6+?). I suspect that action will dry up dramatically without table selection.

I'm having a really tough time seeing myself continuing to play on Microgaming if I am simply forced to post blinds consistently in 2 or 3 handed situations. Hoping that by the time you force the switch to the new software (or reconsider forcing the switch) you will have addressed this problem.

Look forward to hearing.

PLEASE, PLEASE, PLEASE can you take note of all what this user says below as i have had the exact same problems using the Grosvenor site ever since i accepted an update of the software onto my Mac about 6 months ago and it makes it so so so difficult to play on the site comfortably because of all of the issues described below.

QUOTE=kupokupopi;54846425]Useless update for MTT players.

You wrote before that you want input for the new lobby. Here's a few ideas:

First of all, there are TWO lobbies. One where all the tournaments are visible, and a second one where you can find all info about one specific tournament you are playing.

For the first one, that shows all tournaments:
* Merge hold'em and Omaha to one screen, some players are interested in both and don't want to switch between two screens. You can fix that by adding "game type" in a column before the tournament name
* Add more info
- show how many players registered and how many are still in
- show how long the late reg is still open
- show the current prize pool
- speed (normal, slow, turbo, hyper-turbo etc)
* Add filters
- so you can filter on game type, buy-in, speed. This will also make sure that people who only want to play hold'em or omaha can still see only those games
* make it possible to watch other tournaments that already have their late reg closed. If one of my friends is playing a final table of a tournament, I would like to see how he's doing. Right now that's not possible, you can't find tournaments that have their registration closed


Then for the second one, the one that shows info about the tournament itself:
* MAKE IT POSSIBLE TO POP OUT THE LOBBY !!!
- really. right now it is impossible to see more than one lobby at once. if you are playing two tournaments at once, you can't see the info about both tournaments at once
* add all necessary info to the lobby. Same way as you did it in the old software:
- we want to see the current level
- we want to see the next level
- we want to see when the next level starts
- we want to see the total amount of players
- we want to see our current position
- we want to see the avg stack
- we want to see the highest and lowest stacks
- we want to see the payouts
- we want to see the position of every player - right now you only see the position of players when they are kicked out.
- we want to see how long it takes before late reg ends

Right now, almost all of this info available, but it's all over the place. Some things are in the lobby. other things you can see when you click the "I" icon.

Take a good look at your old lobby, and take an even better look at how Pokerstars does it. Design it so that all this info is available with one view. No need to click 3 times if you want to see the payouts or who is still in. No, all info available in one view, in one click.[/QUOTE]

i agree 100% with everything he says! please sort it out!

Which pop-ups are you referring to please?

Your other suggestions are duly noted, thanks.

As it happens, I used to coach. (The game was a bit easier back then, even I was a decent winner). We did indeed use HHs a lot.

This comment has given me pause for thought, and you're right - at the moment, we don't offer a good way for somebody who wants to improve their game to review and analyse their own play, let alone share it with somebody else. This bothers me and we will make a plan.

When I talk about downsides - if we save hand history files to the device, we are handing over a huge amount of power to third-party software developers. That power can be used for good or evil.

Before we implement a downloadable hand history, I want to be sure that there isn't a better solution.

Correct.

You are correct, they don't. But of course, when you have hundreds of items on your backlog, you have to prioritise. As an experienced software developer you'll understand when I say we use WSJF to prioritise, and our dev teams work in LeSS - and you can probably spot some of the implications of those two choices. Also, consider that our distribution is 20+ different customers, numerous supported devices, multiple integration types with our customers, we have to translate everything into 20+ languages, etc.

We are always improving, and still speeding up. But we'll always have more work on the backlog than we can actually get through.

With regards to your other points:

#1 UX Improvement: hide the big banner

This will actually disappear if you make the lobby smaller. In a future release we'll make it scrollable as you suggest.

#2 Poker lobby improvements

All of this is planned.


#3 UX Improvement: make the menu and structure consistent

Yeah I agree. The principle behind this choice is that most of our new users are coming from casinos, not other poker sites. Such users are new to poker and more likely to know what 'Hold'em' is, than what a 'Cash Game' is.

However, my view is that this is a minor advantage, for that player group. On the other hand, the disadvantage of this navigation style for a player who is used to playing on other sites is significant. We will change at some point in the future.

#4 Tournament lobby improvements

Agreed - we are moving onto tournament improvements next, and all your suggestions (plus a fair bit more) are planned. Realistically, I think this will be done in v42.

#5 UX improvement: overlapping of hand history / replay

Known issue that will be fixed, along with further improvements to the replayer. Planned for later this year.



#6 UX improvement: overlapping of the “i” screen

We are going to change this to 'pop out' from the table, on desktop.

#7 UX improvement: overlapping of the board when on break

This has already been fixed and will be released soon. (It's actually very hard to ensure it doesn't overlap ANYTHING).

#8 UX improvement: overlapping the “new table” message

This one was new to us. Amazing nobody had reported it before. Thanks.

#9 Find finished tournaments in lobby

This is planned.

#10 UX improvement: show on which table players are

This is planned.

#11 UX improvement: show current position in tournament lobby

This is planned.

#12 Finish tournaments when all remaining prizes are the same (satellites)

This already happens, but it is configurable in the back-end. We found that Coolbet had not enabled this setting for some of their private tournaments, which is why you experienced this inconsistently. We're considering whether we should simply remove the config.

Thank you for the detailed and constructive feedback. As you can see, a lot of what you've mentioned is planned, and it is simply a matter of priority now.

1. Yeah this is weird. We actually have them on mobile, just not on desktop. In your opinion, should it increase in increments of the small or big blind? (On mobile, it's increments of the SB. I would prefer that it wasn't an option, since most people don't care).

2. This is how it's always worked (even in the old client). It was not the planned behaviour for the new client though. To their credit, the devs spotted this themselves and fixed it already - the fix will be released in the next-but-one update. To their detriment, this mistake should never have gone live. There were some embarrassed faces last week.

The rules are published here: https://mpn.poker/wp-content/uploads...y-v2018-12.pdf

I'm happy to clarify any aspect of these rules, what is unclear?

In theory it is fine, but the major providers dropped support for tracking MPN long ago.

We are targeting the end of this year. Danish players will likely have to move earlier.

No. We'll implement something to allow players to choose their table-starting preferences before then.

Thanks for your answers, good to hear that many things are planned already

Few comments still though:

I understand but don't understand at the same time. And what I mean is: I understand how IT works, that there is always more things to do and the backlog grows, that you need to translate everything etc and that that takes time. but I don't understand how you have gotten yourself into this position. This would be an acceptable answer if your new software was still in beta, if it was still optional for everyone to use. But it isn't. You pulled the plug on the Mac version in October, that's already 5 months that the Mac users are stuck with a client that's not giving the same experience compared to what Windows users still can use. Many, if not all, of the issues I mentioned should've been implemented before forcing people to update. I know you went for a MVP approach, and while it's debatable what one can consider a MVP, the current version is simply not there yet to force users to update. And that's something you know, otherwise you would've forced the Windows users as well by this point.

I know Mac users are only a small percentage of your user base. I can also understand it would be costly (resource wise) to keep on supporting the old Windows, the old Mac ánd the new client. But that doesn't change the fact that Mac users have been getting the short end of the stick for over 5 months now, and it would be nice if the new software would be functionally up to par with the old one asap for those users.

I 'm not sure I understand what you mean here, with making the lobby smaller.

Yep, talked with the Coolbet guy here, he confirmed that as well. As said in my post, wasn't necessarily a bug, just wondering if that was a setting somewhere. I guess removing the config is fine.

You already forced the new client to the Bulgarian players, because you don't provide the old client to 7777.bg and you banned the players from playing on other skins.

I really liked the old client and I was a long time customer, now I couldn't be bothered to be a guinea pig for your atrocious new software and play at such a huge disadvantage to all the other players using the old software. The vast majority of Bulgarian players feel the same way, you should check the numbers since you forced this situation and see for yourself.

Do you plan to make something about it or you'll just scrape the Bulgarian market and proceed with the Danish one?

The simple answer is that things haven't gone exactly to plan, and in a couple of cases we have had to choose between two unpleasant options.

In the case of Mac - our Classic Mac client was a 32-bit app running in WINE. We encountered a technical issue which was going to be extremely time-consuming to resolve. At the same time, Mac OS Mojave was about to be released, with prominent warnings about the upcoming deprecation of 32-bit apps. We had to decide whether we dedicated the effort to resolving the issue - meaning delaying other features - or whether to just force upgrade players earlier than planned. We chose the force upgrade. Not a choice we wanted to make.

You can resize the lobby. If you resize the lobby below a certain size, that banner disappears.

7777.bg will get the classic client in a couple of months.

MPN decide to F*ck up the hand history and that way force the trackers to stop working. People that make the trackers had dignity and don't want to show incorrect info to their costumers and they decide to dropped the support. They said that if MPN don't want players to had HHs on their own play, then they can't help. Apparently MPN don't want players to had history to analyze and improve and also to had a chance to catch some suspicious behaviors.

Did you forgot how in 2015 players used HHs to detect the bots on Microgaming and essentially do the job of security team? Those bots was runnig for MONTHS. Here is the thread -> Botting - Microgaming - Refund incoming

Also trackers can be implemented in the software. If you were aware of other poker netowork's solutions (Hint: ASIA), then you would know what is the answer to the riddle "No HUD on tables, but HHs (and chat) and some useful info for players".

Also don't force some users to use the new and "improved" client. This is double standard. If you think the new client is (or will be) superior, then either use only the new client or release it when it is almost done (ex not lacking critical features).

Yes, I understand why the choice was made, and also that it's not something you wanted to do. But that still doesn't change the fact that Mac users don't get the same experience as they had before, and the same experience as Windows users still have. As I understand we can expect many of the issues to be fixed by release #42. If the history is anything to go by, that will be released around the 10th of June, and rolled out in the weeks after that, so probably available around the end of June. That's 8-9 months of not having the same functional experience as Windows users in the same market. That's way too long.

What bothers me as well is the way how the forced update was communicated - or the lack of communication to be precise. It was not announced by email, it was not announced inside the client, it just happened without any communication. Apparently it was only announced on this forum, but that's not enough. Now this might be the responsibility of the poker rooms instead, but when I asked the Olybet manager about it on that time he was just as surprised as me that the forced update took place.

I know I'm giving you a hard time, but I do think it's important to voice how MPN has not done a good job with this new software. It got released too soon, or at the very least forced too soon to certain users. And imho the focus should be on making things rights for those affected users as quickly as possible. 8 months is too long for that.

I figured it out, you have to resize the whole application (as resizing just the lobby is not possible afaik) and then indeed the banner disappears, and actually more tournaments are visible. Counter-intuitive, but gets the job done

@Alex can you explain why the dutch players are getting banned from the bettson brands and maybe even other client of microgaming?

Fair enough. We'll try to do better in future.

This is not a decision that Microgaming is involved in, but new regulations are coming into force in the Netherlands in 2020.

Feedback, mostly from Fish party SnGs.

1: The button/table on the bottom right, it doesnt work for registering to a new Fish party, nothing happens after you confirm that you do want to play one.

2: After a Fish Party is over you get an "Play again" button but pressing that one does nothing.

3: Tiling tables is something that have to be done everytime. Option coming to remember table layout?

4: With regards to tiling tables, any chance of moving that option from the side meny to a spot on the table? At the moment it takes to much time to go into two menus to tile the tables.

I was just wondering about bots and bot detection. I am concerned that at PL4 and pl10 I am playing against at least one account that is a bot.

given I am unable to see many hand histories it’s difficult to tell with any degree of certainty, but it has played 150k hands this year, and that’s off the site statname.net which is way off when it comes to volume.

On some sites 150k hands is not much but playing micro stakes pot limit Omaha on MPN where traffic is pretty low I find it hard to believe a human could put in such volume and play the same style over 8+ tables never timing out.

I’m not putting account names up as it would be unfair if the account is actually just a eastern euro insomniac guy grinding out a min wage.

I do often wonder if I am playing against bots in the mtt streets. Can you confirm what level your security is at please Alex.

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Increments of SMALL BLIND, please!!! This is quite important for most of us pre flop and there really is no downside using it over increments in BB's.

After abandoned stars (been there only because of 5-card omaha) I started to play on MPN again. And quickly remembered why I don't like to play there much.

Why the allowed sit out -time is so short? I'm thrown away from the tables many times every single day I'm playing there. And that's really frustrating.

I think RIO has made sit outing perfectly: max allowed time is 12 min and there's a clock showing how much time is left.