Although the HH’s are necessary to prove things one way or another I believe my email correspondence with Dave Brenes is a relevant piece of evidence. Summary of correspondence follows:
14th dec – me: first email asking for pitbull to investigate certain players I suspected of suspicious play
16th dec: pitbull support: support replies there is no collusion
16th dec: me: I respond saying I don’t think collusion, but more like they can see my cards. Can he send me their hand histories
17th dec: dave brenes: assures me players cannot hack their servers. Cannot give me their hands but can give me mine
17th dec: me. Great pls send me my hands
18th dec: ok which dates?
18 dec: me - I reply with relevant dates
18 dec: dave: - sorry we it will take a few days
22 dec: dave – sorry the tech crew are on holiday, wont be able to get hands until 5 jan
10 jan: me – I don’t have my hands, pls send asap
12 jan: dave – sorry more tech issues, new system means it will take a few more days
9 Feb: - me: been a month, where are the hands?
12 Mar: me – I email pitbull support asking whats happening
17 mar – dave: replies that db manager was unable to make room for the request and now has heavy task load blah blah blah
29 April: me – I’m still waiting
27 May: me – I write final snotty email saying I found his silence very damning
He doesn’t respond..
Some questions that come to mind:
- Why was correspondence so quick in beginning and then dragged into months to get replies until they dried up altogether?
- Why did a simple request get so muddled up?
- Why did it require Pitbull support to get him to respond to my repeated queries?
- Why did he quit responding altogether when he said he would get back to me later in the week and what can we infer from his silence?
- Is it just me or do his excuses look like fictional ones to keep me at bay?
-
Why did he say my request was a simple one in the beginning of correspondence and he now says it is impossible?
Email correspondence follows: (read from bottom up)
--------------------------------------------------------------------------------
From: Brent Mills [mailto:brentgraeme@gmail.com]
Sent: 27 May 09 08:09 PM
To: 'Dave Brenes'
Subject: RE: Hand History
Dear Mr Brenes,
It has now been 6 months since my initial request to get my hand history files and I’m sure you will agree that this length of time to wait for a simple request is more than a little ridiculous. As you know I want to examine those files for suspicious play by the players I mentioned in the previous email. By not responding it kind of reinforces my belief that they were cheats.
Anyway please just send them asap
Regards
Brent
--------------------------------------------------------------------------------
From: Brent Mills [mailto:brentgraeme@gmail.com]
Sent: 29 April 09 12:00 AM
To: 'Dave Brenes'
Subject: RE: Hand History
Still waiting….
--------------------------------------------------------------------------------
From: Dave Brenes [mailto:dave@pitbullgaming.com]
Sent: 17 March 09 11:41 PM
To:
brentgraeme@gmail.com
Subject: Hand History
Hi Brent,
My deepest apologies but the DB Manager was never able to make room for your request since there was always something happening that prevented him to do it. The request is made, however we lost the DB manager and another programmer in less than a week, thus our organizational structure and the task load has been forced to be redistributed altering the course of requests and pending projects. I will give my absolute dedication to follow up on your request but I need to deal with an unexpected issue that is putting to wait all my tasks related to the IT department. I hope to give you more answer during the week. Cheers!
Regards,
Dave Brenes
Network Manager
Pitbull Gaming
www.pitbullgaming.com
-----------------------------------
--------------------------------------------------------------------------------
From: Brent Mills [mailto:brentgraeme@gmail.com]
Sent: 12 March 09 01:04 PM
To: 'support@pitbullpoker.com'
Subject: no reply from support
Dear Pitbull,
I first contacted support back in December to request that my hand histories be emailed to me. Dave Brenes assured me that the database guy would get them to me in due course. He never did and subsequent emails to Dave asking what’s happening have been ignored.
I’ve reached the point where I’m very irritated with the service received and would like this issue resolved immediately. Below this email is all the email correspondence I’ve had, but the gist is that I want all my hand history files from 16th November 2008 – 20th November 2008.(I played $10/20 limit holdem and my username is Rapala.) If it’s easy to get absolutely all of my play then that would be preferential.
Thanks and Regards
Brent
Previous correspondence:
-----Original Message-----
From: Brent Mills [mailto:brentgraeme@gmail.com]
Sent: 11 February 09 08:41 PM
To: 'Dave Brenes'
Subject: RE: PitbullPoker
Hello Dave,
It's a month since our last correspondence, please let me know what is happening with my request.
Regards
Brent
-----------------------------------------------------------
-----Original Message-----
From: Dave Brenes [mailto:dave@pitbullgaming.com]
Sent: 12 January 09 10:48 PM
To: 'Brent Mills'
Subject: RE: PitbullPoker
Hi Brent,
Sorry for taking this long to reply to your email. I have spoken with the
data base guy, he is trying to wrap up your report but it seems we
experienced some tech issues with our system and it took the majority of his
time and after this he was assigned to complete a new reporting system which
will delay some of his previous tasks. It doesn't mean he won't do it, means
he will work at a slow pace as it is only him behind the data base reports.
I hope you understand our situation here. Thanks for your time and patience.
Cheers!
Regards,
Dave Brenes
---------------------------------------------------------
-----Original Message-----
From: Brent Mills [mailto:brentgraeme@gmail.com]
Sent: Saturday, January 10, 2009 8:52 AM
To:
dave@pitbullgaming.com
Subject: RE: PitbullPoker
Hi Dave,
I haven't yet received the files from the database administrator. Could you
possibly let him know this is still an issue for me and I would like to get
them asap.
Thanks very much
Brent
Ps: As I said before everything from 16th Nov to 20th Nov would be fine but
if it's easy to do then my entire history from October to November would be
even better.
----------------------------------------------
-----Original Message-----
From: Dave Brenes [mailto:dave@pitbullgaming.com]
Sent: 22 December 08 09:05 PM
To: Brent Mills
Subject: RE: PitbullPoker
Hi Brent,
I will make the request to the Database Administrator, you understand this
is an uncommon query we normally don't handle so I ask you to be patient.
Currently the tech crew is our for the holidays so the guys in charge of
getting these sort of reports will not be back until the 5th of January or
so. He will look into your request once he comes back. Cheers!
Best regards,
Dave Brenes
---------------------------------------------------
> Hi Dave, everything from the 16th Nov to the 20th Nov would be great.(I
> haven't played since then).
> thanks
> _____--------------------------------------
>
> From: Dave Brenes [mailto:dave@pitbullgaming.com]
> Sent: 18 December 2008 05:00 PM
> To: 'Brent Mills'
> Subject: RE: PitbullPoker
> Hi Brent,
> Just from that day, or since that day?
> Back on November 30th we did an archive cycle, so the hand histories from
> the 30th and before are not available from the admin system. It will take
> me
> a few days to fetch them and be able to send them to you. Cheers!
>
> Regards,
> Dave Brenes
--------------------------------------------------
> From: Brent Mills [mailto:brentgraeme@gmail.com]
> Sent: Thursday, December 18, 2008 4:19 AM
> To: 'Dave Brenes'
> Subject: RE: PitbullPoker
> Thanks, please could you send me my hand histories from the 20th November.
> (username: Rapala)
> Regards
> Brent
>
> _____---------------------------------
>
> From: Dave Brenes [mailto:dave@pitbullgaming.com]
> Sent: 17 December 2008 07:13 PM
> To: 'Brent Mills'
> Subject: RE: PitbullPoker
>
> Hi Brent,
>
> Sure, we can send you your hand history, please send me the specific dates
> you want to review so we can narrow down the specific range of hands you
> want to review. Cheers!
>
> Regards,
> Dave Brenes
>
______________________
From: Brent Mills [mailto:brentgraeme@gmail.com]
> Sent: Wednesday, December 17, 2008 10:17 AM
> To: 'Dave Brenes'
> Subject: RE: PitbullPoker
>>>
> Hi Dave,
>>
> Thanks for your reply. I understand your position of violating privacy
> if you sent me their hands. If you are able to send my hand histories
> then this would be appreciated. I know that I can see past hands on
> the website but using the site to quickly scan hands is slow and
> laborious so if you are able to send me a file with a couple hundred
> of my latest hands it would be great.
>>
> Thanks and regards
>>
> Brent
>>
> _____
>
> From: Dave Brenes [mailto:dave@pitbullgaming.com]
> Sent: 17 December 2008 06:10 PM
> To:
brentgraeme@gmail.com
> Cc: 'Jordan / PitbullGaming'
> Subject: RE: PitbullPoker
>
> Hi Brent,
>>
> I am pleased to meet you, my name is Dave Brenes and I help Jordan and
> the guys running the operations here. Jordan asked me to look after
> your case as I normally look on these sort of issues and I am more
> familiar with the situation.
>>
> Regarding your last email, I can understand how frustrating it could
> be when players don't make sense on their play (I play poker myself
> too), yet the members you mentioned would not have been able to do
> such a thing as hacking into our system and into our database to
> collect such information. Our security double key encrypted system
> cannot be bypassed, plus the internal password is updated constantly
> and we run a system check for every query made to the server. In no
> case the game can be accessed and, furthermore, cannot display on
> screen the cards of the other players.
>>
> Additionally, your request to obtain the hand histories of the
> involved players cannot be fulfilled. It would be a violation to our
> Privacy Agreement, in which we commit to respect every player's right
> to keep their cards unknown, and such agreement applies to all members
> of our poker room including you. To maintain the integrity of our game
> and our company we must respect the privacy of the players and if they
> did not show their cards at any moment we cannot, under any
> circumstance, display them publicly to any third party. We can only
> send you the hand history of your play with your cards and the cards
> that were shown either by decision of the player or in the showdown.
>>
> Rest assured that the players you mentioned and any other do not have
> the capability to access our servers and see such sensitive information.
>>
> Feel free to contact us if you need anything else. Thank you.
>>
> Regards,
>>>
> Dave Brenes
>
------------------------------------------------>
> From: Brent Mills [mailto:brentgraeme@gmail.com]
> Sent: Tuesday, December 16, 2008 1:26 PM
> To: 'Jordan Pitbull Poker'
> Subject: RE: PitbullPoker
>>
> Hi Jordan,
>>
> Thank you for you response. I didn't actually think the players I
> mentioned were colluding with each other, more that they have somehow
> hacked the system and can actually see my holecards. I would
> appreciate it if you could send me a hand history from their
> perspective to see if they were folding strong hands when I had
> stronger ones or whether they were playing legitimately. As I
> mentioned in the previous email these guys just never ever paid me off
> which is totally bizarre in limit hold'em.
>
> The other player I forgot about that I suspect is 'Warmachine'. The
> last session I played was at 16:00 on the 20th November so if you
> could send me Izaak or Warmachines hand history from that day it would
> set my mind at rest.
>>
> Thanks and regards
>>
> Brent
>>> _____
>
> From: Jordan Pitbull Poker [mailto:jordan@pitbullpoker.com]
> Sent: 16 December 2008 07:34 PM
> To:
brentgraeme@gmail.com
> Subject: PitbullPoker
>>
> Hello Mr. Mills
>>
> Thank you for your report on a possible collusion case at the tables,
> we always appreciate such efforts from our clients to maintain our
> poker room's integrity in optimal condition.
>>
> Our Fraud and Security Department ran a check on the players you
> mentioned and we found no connection between the player accounts, no
> IP Addresses related or any pattern that reflects unfair or fraudulent
> game play. There are some times when a group of players that met on
> the poker room would share a common behavior, much like friends share
> likes and dislikes, and will try to play same tables together, and
> even play against the same people, but it does not necessarily means they are engaging in collusion.
> In our system two players sharing connection will not be able to enter
> the same tables or tournaments, furthermore, we also monitor the daily
> activity in search for suspicious activity to maintain a constant
> security check on all transactions and games.
>>
> We will continue to watch these players for a while to make sure they
> will not be involved in illegal activities in our poker room.
>>
> Let us know if you have further questions, you are welcome to contact
> us at any time.
>
> Jordan Nixon
>> Operations Manager
>
jordan@pitbullpoker.com
>>
www.pitbullpoker.com
>
www.pitbullcasino.com
>>
www.pitbullgaming.com
________________________________________
From: Brent Mills [mailto:brentgraeme@gmail.com]
Sent: 14 December 08 06:17 PM
To: 'problems@pitbullpoker.com'
Subject: suspected cheats
Dear Pitbull,
About 2 months ago I signed up for the 100% rakeback propping offer your site advertises. Having experienced very low traffic with these sorts of offers before, I was pleasantly surprised to find that when I'd sit ($10/$20 limit holdem), I'd usually have hu or 3 way action within 10 minutes or so. Things were going ok against the unknowns who'd sit but I started getting very very frustrated with a group of 3 regulars who I'd most often play with. When I first started playing them my initial impression was that they were weak tight beginners. they'd sit and check fold 10 hands in a row and then make some random donk bets and of course I'd fold because that bet has to mean something. They confirmed this image of terrible players on 3 occasions where I had 2 pair/ top pair, and they just called me on the river with the nut flush on an unpaired board. 1 guy did this once and another did this twice. of course i was delighted by such ******ed play and was licking my chops for the big profits to come from them.
Being weak tight is one thing but they NEVER EVER paid me off. if i had top pair it'd be an instant check/fold, sometimes i'd get called on turn but they'd always fold the river. then somehow they'd always put me under huge pressure with their donk bets. they sometimes donk when i had air and must fold but they'd also donk when i have middle pair, I'd call down sometimes and be shown a better hand 100% so I just stopped calling with middle pair. occasionally i had top pair and raise or call down only to be shown a better hand.
I started getting very suspicous of these 3 players and really started looking for a single instance of them calling me down with a worse hand. it never happened. the other weird thing is that there was never any players at the $10/20 table when i arrived, the action would always only start after i arrived. If i stood up, then the others would immediately stop playing and leave, if i sat down then they'd reappear within 5 minutes.
I've made good money on other sites and have never felt like a target until i joined this site, and a target of people who should be my targets from the way they play.
My suspicions that they can see my holecards have become so great that I felt the only thing to do was withdraw my remaining funds.
I would appreciate it if you could investigate these players hand histories to see if you can find instances where they folded good hands on the end where it’s impossible for any normal player to find a fold. Eg: they had top pair but I have 2 pair. My player id is: Rapala and the players I suspect are Isaak, Adebowale and Copperhead.
I look forward to hearing if you find any proof of wrongdoing.
Thanks and Regards
Brent