Zoo Chat - 2019 - Quick Questions & Random Posts Go Here - Page 6 - Internet Poker

How can I get in contact with Pokerstars? I'm trying to update my address to a new country. I sent documents through the software twice and emailed them via their website once. Been a week and I've got nothing, not even a confirmation that they got my requests...

Are there other options to get in contact with them?

06-18-2019 , 04:44 AM

#128

Mike Haven

Moderotor of Moderots

Join Date: Sep 2002 Posts: 14,548

Quote:

Originally Posted by fishodeath11

There are currently numerous complaints about the lengthy delays in receiving responses from PS Support and other departments.

Apart from sending your stuff three times, thereby adding unnecessarily to their backlog, you have followed the correct procedure.

I noticed a thread today about a simple withdrawal taking three weeks, so you should probably expect to wait about another two weeks but hope for less.

06-18-2019 , 06:16 AM

#129

Josem

human chemical weapon

Join Date: Jan 2007 Posts: 18,190

fishodeath11,

Some people have reported that after complaining on social media (Twitter etc.) they get faster service, but I think you'll just have to be patient and wait these days.

06-18-2019 , 08:27 AM

#130

fishodeath11

stranger

Join Date: Dec 2016 Posts: 6

ok, thanks I guess I wait.

06-23-2019 , 09:58 AM

#131

BeoBear

enthusiast

Join Date: Mar 2019 Posts: 69

Hey guys, lately I had pr9blem like few players with frozen account. O had no answare when my account was frozen after address change.
After a 12 days without any e-mail answare, I was looking for solution and:
If you have any problems, send an e-mail to appropriate support and contact with pokerstarssupport on twitter via PM. (Follow their profile and pm them) they solved my issue within 2 hours after i contacted them via twitter...

Wysłane z mojego ASUS_Z01RD przy użyciu Tapatalka

06-24-2019 , 06:28 AM

#132

Josem

human chemical weapon

Join Date: Jan 2007 Posts: 18,190

BeoBear,

This advice applies to you too:

Quote:

Originally Posted by Josem

fishodeath11,

Some people have reported that after complaining on social media (Twitter etc.) they get faster service, but I think you'll just have to be patient and wait these days.

06-24-2019 , 04:23 PM

#133

royserpa

enthusiast

Join Date: Nov 2012 Posts: 63

Quote:

Originally Posted by hmm422

I don't trust you.

i did it as i was scared of they keeping my funds, and so they ended up keeping my money :/

I saw a few posts that they were keeping everyones funds and i was afraid so i created an account to dump my chips to so I could withdraw

06-24-2019 , 06:44 PM

#134

txdome

Carpal \'Tunnel

Join Date: Mar 2007 Posts: 17,929

Quote:

Originally Posted by royserpa

I don't know your story, but why would the new account be less vulnerable to having the funds seized?

06-24-2019 , 08:41 PM

#135

BigBananas

old hand

Join Date: Nov 2017 Posts: 1,387

Lmao roy just stop posting ur not helping any1.

06-25-2019 , 05:27 AM

#136

royserpa

enthusiast

Join Date: Nov 2012 Posts: 63

Quote:

Originally Posted by txdome

I don't know your story, but why would the new account be less vulnerable to having the funds seized?

Well, I deposited quite a bit of btc there and seeing so many posts of people getting ripped by the accused site, I feared for my money and created another account so I could dump chips there and try to withdraw there.

I'm not sure what I was thinking, but in the end, they took my money for the sole reason "I was colluding". SMDH man!

06-25-2019 , 11:17 AM

#137

jjjou812

Pooh-Bah

Join Date: Sep 2009 Posts: 5,682

Quote:

Originally Posted by royserpa

That makes about as much sense as sirreybobs original post. Why would it be easier to move money off of one account over the other? Were you being investigating for collusion with your first account? Are you a student of these colluding coaches?

06-25-2019 , 04:23 PM

#138

royserpa

enthusiast

Join Date: Nov 2012 Posts: 63

Quote:

Originally Posted by jjjou812

I don't know the other guys in this thread. I just comment here as I was scammed by the poker site.

06-25-2019 , 04:30 PM

#139

bluff_police

stranger

Join Date: Jun 2019 Posts: 10

Quote:

Originally Posted by royserpa

I don't know the other guys in this thread. I just comment here as I was scammed by the poker site.

lol i dont know why u keep saying u were scammed by the site. u were caught multi accounting and chip dumping so they banned u and confiscated ur funds just like any other site would.

06-25-2019 , 06:52 PM

#140

royserpa

enthusiast

Join Date: Nov 2012 Posts: 63

Quote:

Originally Posted by bluff_police

lol i dont know why u keep saying u were scammed by the site. u were caught multi accounting and chip dumping so they banned u and confiscated ur funds just like any other site would.

Bottom line, they scammed me :/

06-26-2019 , 01:46 AM

#141

BigBananas

old hand

Join Date: Nov 2017 Posts: 1,387

Quote:

Originally Posted by royserpa

Bottom line, they scammed me :/

No, u were chip dumping and multi accounting. Stfu already.

06-26-2019 , 02:40 AM

#142

royserpa

enthusiast

Join Date: Nov 2012 Posts: 63

Quote:

Originally Posted by BigBananas

No, u were chip dumping and multi accounting. Stfu already.

LOL! I dumped my chips from acct #1 to my acct #2 to withdraw.

To be honest, it's the first time I felt I was going to get scammed by a poker site.

I read the posts of people getting their funds withheld without explanation and just didn't know what to do.

If I was "chip dumping" or "colluding", I'm dead sure there wouldn't be this many people accusing this poker site of scamming people.

Nonetheless, yes, I'm guilty of multi-accounting, but it was out of fear and never did any damage to anyone

06-26-2019 , 01:50 PM

#143

sixfour

should be called sevenfour

Join Date: Dec 2005 Posts: 74,770

Quote:

Originally Posted by royserpa

LOL! I dumped my chips from acct #1 to my acct #2 to withdraw.

So did you chip dump or not?

06-27-2019 , 12:35 AM

#144

royserpa

enthusiast

Join Date: Nov 2012 Posts: 63

Quote:

Originally Posted by Mike Haven

Last ten posts about royserpa's attempted hijack of this thread moved to Zoo Chat thread.

Didn't mean to hijack man

06-27-2019 , 12:28 PM

#145

jjjou812

Pooh-Bah

Join Date: Sep 2009 Posts: 5,682

What did you do on your first account or get accused of doing to think they would seize your money?

06-29-2019 , 07:48 AM

#146

skv

stranger

Join Date: Jun 2019 Posts: 2

The answers in the thread were a mix, I'm interested in playing poker through this affiliate but not if other players say they pay slow or whatever, I'm not saying they do, but as with other threads players give their opinion on dealing cash outs with the site, so just wondering why the thread was closed?

https://forumserver.twoplustwo.com/2...e-not-1643984/

06-29-2019 , 08:38 AM

#147

Mike Haven

Moderotor of Moderots

Join Date: Sep 2002 Posts: 14,548

The one-post re-opener of an old thread from someone who hasn't been back since to read any answers was quite likely to be spam for a PPP affiliate, which is not permitted. There have been other similar posts in that thread which have also been deleted in the past, one apparently having been made by a manager. If it had been a new thread, it would have been deleted, so closing but leaving the existing thread seems to me to be a reasonable compromise in the circumstances.

Last edited by Mike Haven; 06-29-2019 at 08:55 AM.

06-29-2019 , 09:39 AM

#148

skv

stranger

Join Date: Jun 2019 Posts: 2

Quote:

If it had been a new thread, it would have been deleted,

OK I didn't realise its not allowed.

OK so how does one go about asking about that site or any sites reputation and in what thread should it be asked/posted?

06-29-2019 , 11:44 AM

#149

THEGRID

stranger

Join Date: Dec 2017 Posts: 10

Hi,

I have been locked out my pokerstars account for weeks now after i attempted to sit at a table while on holiday in spain (i didnt know this was not allowed).

I have emailed them 5 times in the last three weeks and have had no response.

Does anyone have any insight as to what to do now?

Thanks.

06-29-2019 , 12:31 PM

#150

Mike Haven

Moderotor of Moderots

Join Date: Sep 2002 Posts: 14,548

Quote:

Originally Posted by skv

OK I didn't realise its not allowed.

OK so how does one go about asking about that site or any sites reputation and in what thread should it be asked/posted?

If someone is looking for an affiliate, we have this thread to help, because unfortunately we find most posts of your kind are in fact made by spammers trying to be clever. After searching here if I want information about a business and find that it isn't mentioned frequently, I do a simple Google search.

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