Quote:
Originally Posted by Riorin
... It has been 2+ weeks now and multiple emails with zero response from PokerStars.
Has anyone had the same problem?
Yes, it's a common problem these days, apparently owing to their having closed a number of CS facilities.
Basically, we have to wait until they work through their backlog and get to our e-mails. The more we send, the greater the backlog for those later in their list, so it's best just to wait it out. They will get to you in their own good time. They are not intentionally ignoring you.