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[WSOP.com Nevada] Unofficial thread [WSOP.com Nevada] Unofficial thread

10-14-2020 , 06:25 PM
Quote:
Originally Posted by JKoffLLC
Just pulled in from FL, traveling in RV, Boondocking at Lake Mead.

I can not play because WSOP cant verify I am actually in Nevada, tech support for WSOP is a joke, sorry WSOP, but last time I was here staying at Sams Town KOA it took 2 days to open and fund my account. After that I had no issues.

So now I'm back to play the October circuit and tech support tells me I have to move further into Nevada? They cant tell me if that is 1 mile or 30 miles?

I am using my cell phone hot spot which has never been a problem in the past, its because I'm close to the border. WSOP cant define "close" so I have no clue how to fix this unless I drive to "somewhere"

This is my call to "2+2 Tech Support" any help would be great, maybe someone else has had this issue? Did a search, came up blank.....

Thanks, Chris

Your cellphone may be using another states tower if its closer than one that is currently in your state.
[WSOP.com Nevada] Unofficial thread Quote
10-14-2020 , 07:02 PM
Doesn't work from my house in Henderson. Worked fine till June then suddenly stopped working on PC, laptop, phone, and tablet. Contacted tech support they were of no help.
[WSOP.com Nevada] Unofficial thread Quote
10-14-2020 , 07:12 PM
I get that I may be using a tower from AZ so I guess I'm asking if I am SOL or I have to move?

I would be pissed if I owned a house in NV and I couldnt play online poker unless I moved? I'm like 15 miles from the casino?

Guess I cant play poker, changing my vote so I dont have to worry about my bills! Joe says everything will be FREE!
[WSOP.com Nevada] Unofficial thread Quote
10-14-2020 , 07:28 PM
Quote:
Originally Posted by JKoffLLC
I would be pissed if I owned a house in NV and I couldnt play online poker unless I moved?
I would be annoyed if I owned a house and had to use a hotspot to access the internet
[WSOP.com Nevada] Unofficial thread Quote
10-14-2020 , 07:32 PM
Quote:
Originally Posted by pmarrsouth
I would be annoyed if I owned a house and had to use a hotspot to access the internet
Good point, but why would it be any different? I'm no tech genius, thats why I'm asking. If I had a "hard wired" connection why would my "location" be different? And are you saying if I had a hard wired connection 10 feet in NV I would be guaranteed to have a NV location.........
[WSOP.com Nevada] Unofficial thread Quote
10-14-2020 , 09:00 PM
WHAT IS GOING ON WITH WSOP SUPPORT??? I AM TRYING TO VERIFY MY ID WHICH I HAVE UPLOADED BOTH MY CARD AND STATEMENT.... ITS PENDING SINCE SEPTEMBER 22ND AND NO ONE ANSWERS MY SUPPORT EMAILS!!!

DOES ANYONE ACTIVELY WORK THEIR SUPPORT DESK? SORRY FOR THE CAPS THIS IS ABSOLUTELY RIDICULOUS CUSTOMER SUPPORT
[WSOP.com Nevada] Unofficial thread Quote
10-14-2020 , 09:39 PM
Quote:
Originally Posted by RomeWashington
WHAT IS GOING ON WITH WSOP SUPPORT??? I AM TRYING TO VERIFY MY ID WHICH I HAVE UPLOADED BOTH MY CARD AND STATEMENT.... ITS PENDING SINCE SEPTEMBER 22ND AND NO ONE ANSWERS MY SUPPORT EMAILS!!!



DOES ANYONE ACTIVELY WORK THEIR SUPPORT DESK? SORRY FOR THE CAPS THIS IS ABSOLUTELY RIDICULOUS CUSTOMER SUPPORT


Mines been pending since 9/17 for NJ. I sent a follow up email last night. I had a verified NV account with them prior that was closed for inactivity.
[WSOP.com Nevada] Unofficial thread Quote
10-14-2020 , 09:42 PM
Quote:
Originally Posted by RomeWashington
WHAT IS GOING ON WITH WSOP SUPPORT??? I AM TRYING TO VERIFY MY ID WHICH I HAVE UPLOADED BOTH MY CARD AND STATEMENT.... ITS PENDING SINCE SEPTEMBER 22ND AND NO ONE ANSWERS MY SUPPORT EMAILS!!!

DOES ANYONE ACTIVELY WORK THEIR SUPPORT DESK? SORRY FOR THE CAPS THIS IS ABSOLUTELY RIDICULOUS CUSTOMER SUPPORT
2 days, I scanned and uploaded every form of ID I owned, DL, SS, Car Reg, Credit Card, Firearms License. Because I have a NV DL and a South Dakota mailing address it flagged my screen name. Every time I called or emailed I got "we will review and get back to you" They never called me back, I was persistent with the calls and finally got thru to someone with half a brain and they said to start over with a new screen name and make the addresses match. That worked
[WSOP.com Nevada] Unofficial thread Quote
10-15-2020 , 01:59 PM
Looking at these circuit events, looks like WSOP did a great job listening to player feedback regarding bracelet events starting way too late and with way too many BBs, no ante etc.

Why on earth does it make any sense to start a tournament at 7PM EST?
[WSOP.com Nevada] Unofficial thread Quote
10-15-2020 , 02:17 PM
Quote:
Originally Posted by PenelopeCruz
Looking at these circuit events, looks like WSOP did a great job listening to player feedback regarding bracelet events starting way too late and with way too many BBs, no ante etc.

Why on earth does it make any sense to start a tournament at 7PM EST?

+1, I was just thinking the same thing
[WSOP.com Nevada] Unofficial thread Quote
10-15-2020 , 04:16 PM
Quote:
Originally Posted by pmarrsouth
I would be annoyed if I owned a house and had to use a hotspot to access the internet
I don't use a hotspot to access the internet. I have Cox internet at my house and I'm 20 miles from the Arizona border. Worked fine till June then stopped working on 4 devices. No help from support.
[WSOP.com Nevada] Unofficial thread Quote
10-15-2020 , 04:27 PM
Quote:
Originally Posted by JKoffLLC
Good point, but why would it be any different? I'm no tech genius, thats why I'm asking. If I had a "hard wired" connection why would my "location" be different? And are you saying if I had a hard wired connection 10 feet in NV I would be guaranteed to have a NV location.........
It wouldn't be. They use Wifi geolocation, which uses a database of wifi access devices and their GPS locations. It shouldn't matter how you are connected but you need wifi on your device and you need to have some wifi networks that can be detected from your location.
https://en.wikipedia.org/wiki/Wi-Fi_positioning_system
[WSOP.com Nevada] Unofficial thread Quote
10-16-2020 , 11:59 AM
Hey guys,

Just back into poker after a 2 year Hiatus. Trying out WSOP online, feels weird without hand histories. Is there any way to track basic progress like hands played by stake or total win/loss by stake?


Apologize if this has already been answered somewhere else
[WSOP.com Nevada] Unofficial thread Quote
10-16-2020 , 08:31 PM
Quote:
Originally Posted by RomeWashington
WHAT IS GOING ON WITH WSOP SUPPORT??? I AM TRYING TO VERIFY MY ID WHICH I HAVE UPLOADED BOTH MY CARD AND STATEMENT.... ITS PENDING SINCE SEPTEMBER 22ND AND NO ONE ANSWERS MY SUPPORT EMAILS!!!

DOES ANYONE ACTIVELY WORK THEIR SUPPORT DESK? SORRY FOR THE CAPS THIS IS ABSOLUTELY RIDICULOUS CUSTOMER SUPPORT
Are you trying to verify your ID to increase your deposit limits?

I tried to send my ID as instructed multiple times and was subsequently told that there's no point in doing this as Caesars no longer works with the company that did ID verification (or something like that). Point is, I tried for 3 months, finally called, and was told: "Sorry, we have no idea how to increase your deposit limits or why we still ask for your ID to do so. Thanks for the ID though! We've confirmed it!"

Pretty close to exactly those words....
[WSOP.com Nevada] Unofficial thread Quote
10-17-2020 , 12:57 PM
Quote:
Originally Posted by fast11375
Hey guys,

Just back into poker after a 2 year Hiatus. Trying out WSOP online, feels weird without hand histories. Is there any way to track basic progress like hands played by stake or total win/loss by stake?


Apologize if this has already been answered somewhere else
Hi, unfortunately no, the best you can do is track overall profit through a spreadsheet (which is what I do). You can also count how many hands you play by using the HH but doing it by stake would be a pain.
[WSOP.com Nevada] Unofficial thread Quote
10-17-2020 , 01:10 PM
Quote:
Originally Posted by glogga
I don't use a hotspot to access the internet. I have Cox internet at my house and I'm 20 miles from the Arizona border. Worked fine till June then stopped working on 4 devices. No help from support.
I got the software working if I play from my phone which is very annoying!

Why would it not work on my laptop when connected to that phone?
[WSOP.com Nevada] Unofficial thread Quote
10-17-2020 , 11:22 PM
Quote:
Originally Posted by bbissick
Hi, unfortunately no, the best you can do is track overall profit through a spreadsheet (which is what I do). You can also count how many hands you play by using the HH but doing it by stake would be a pain.


Thanks J!

Guess I’ll just wing it, yolo
[WSOP.com Nevada] Unofficial thread Quote
10-20-2020 , 10:34 PM
Anyone know what happened to prof.chaos? I'm guessing he moved to Mexico to play on Stars.
[WSOP.com Nevada] Unofficial thread Quote
10-22-2020 , 03:23 PM
Do we have any WSOP.com Nevada PLO regs on here??? I've been on the site since inception and run 60-90 day bankroll challenges for myself quite regularly.
[WSOP.com Nevada] Unofficial thread Quote
10-22-2020 , 10:00 PM
wtf is going on with the site right now? can't login
[WSOP.com Nevada] Unofficial thread Quote
10-22-2020 , 10:07 PM
Not sure wtf is going on, just decided to randomly kick me out and cant find my location. been trying for 20 min to get back in. ****in chip leader in the nightly 5k too lol
[WSOP.com Nevada] Unofficial thread Quote
10-22-2020 , 10:13 PM
mobile don't work either
[WSOP.com Nevada] Unofficial thread Quote
10-22-2020 , 10:14 PM
Was playing the circuit event from my phone (no wifi) and get kicked pff because they cant verify my location....

Connect to wifi, same thing.

Rush home to connect from home pc that is connected via ethernet and same message.

Been disconnected for over 20 minutes now
[WSOP.com Nevada] Unofficial thread Quote
10-22-2020 , 10:19 PM
I think it's the geolocation software my buddy from nj says stars is down and party froze the games...
[WSOP.com Nevada] Unofficial thread Quote
10-22-2020 , 10:28 PM
This is BS. There are some players that are still connected and playing....

I can pull up the lobby of the circuit event and see chip counts and see that players are dropping.
[WSOP.com Nevada] Unofficial thread Quote

      
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