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What are Pokerstars playing at? What are Pokerstars playing at?

09-18-2018 , 05:54 PM
I understand knitting is good for calming the angry inner soul.
09-18-2018 , 06:03 PM
Quote:
Originally Posted by Josem
OP,

You're being a douchebag. PokerStars are doing the right thing. Move on and take up another hobby. Maybe you should learn to play chess, or the guitar, or something else.

It's strange that a communications leader would use language such as douchebag. Besides, I thought the most important person in the world is the customer.


It's not like I don't still play poker....it's like, imagine being banned from every restraunt and the only place you could eat was McDonalds. Well you would rather starve to death wouldn't you.
09-18-2018 , 06:04 PM
Quote:
Originally Posted by TB303
It's strange that a communications leader would use language such as douchebag. Besides, I thought the most important person in the world is the customer.


It's not like I don't still play poker....it's like, imagine being banned from every restraunt and the only place you could eat was McDonalds. Well you would rather starve to death wouldn't you.


well if all the resteraunts banned you then that means you deserve it. imagine that
09-18-2018 , 06:08 PM
Quote:
Originally Posted by dmt4me
well if all the resteraunts banned you then that means you deserve it. imagine that

If you got banned because you complained their food was making you fat, and then you took control of your weight?! Christ...stop posting drivel please.
09-18-2018 , 06:09 PM
Quote:
Originally Posted by TB303
If you got banned because you complained their food was making you fat, and then you took control of your weight?! Christ...stop posting drivel please.


stop posting drivel? this entire thread is about a lunatic with no self control and the attitude of a child. thats drivel
09-18-2018 , 06:13 PM
Quote:
Originally Posted by TB303
It's strange that a communications leader would use language such as douchebag.
It's not strange if it's an accurate word to describe your behaviour.

Quote:
Besides, I thought the most important person in the world is the customer.
I generally think they are. But that doesn't give a blank cheque to customers to behave in any way they wish, nor does it require a business to serve a customer that they do not wish to serve. It certainly does not require a gambling operator to renege on their commitment to ban you permanently (at your own request!)

Quote:
It's not like I don't still play poker....it's like, imagine being banned from every restraunt and the only place you could eat was McDonalds. Well you would rather starve to death wouldn't you.
If I went to every restaurant and asked to be banned permanently, then I would expect every restaurant to honour that request.

Since you seem to have contacted various poker sites (including, it appears, PokerStars, 888, iPoker and maybe Full Tilt) to get yourself banned permanently, it seems unreasonable to be unhappy with them that they banned you permanently.


While many people posting in this thread (and likely many more just reading) would get a lot of entertainment out of your continued futile efforts here, you really should just move on with your life.

It would be better for you to find some other interest to pursue.
09-18-2018 , 06:19 PM
Quote:
Originally Posted by Josem
It's not strange if it's an accurate word to describe your behaviour.


I generally think they are. But that doesn't give a blank cheque to customers to behave in any way they wish, nor does it require a business to serve a customer that they do not wish to serve. It certainly does not require a gambling operator to renege on their commitment to ban you permanently (at your own request!)


If I went to every restaurant and asked to be banned permanently, then I would expect every restaurant to honour that request.

Since you seem to have contacted various poker sites (including, it appears, PokerStars, 888, iPoker and maybe Full Tilt) to get yourself banned permanently, it seems unreasonable to be unhappy with them that they banned you permanently.


While many people posting in this thread (and likely many more just reading) would get a lot of entertainment out of your continued futile efforts here, you really should just move on with your life.

It would be better for you to find some other interest to pursue.

It's amazing that no one here believes anyones life/circumstances/outlook can change, espeically in 8 years.


But whatever. It's the people who reply to me with drivel like this that maybe need to check their interests! Sheehs.....
09-18-2018 , 06:24 PM
Quote:
Originally Posted by TB303
It's amazing that no one here believes anyones life/circumstances/outlook can change, espeically in 8 years.


But whatever. It's the people who reply to me with drivel like this that maybe need to check their interests! Sheehs.....
We all believe that you can change. Obviously, humans do change over time.

However, I first started posting on this forum in 2005. In the 13+ years I've been an active participant, I don't think I've seen a player post about successfully convincing PokerStars (or any other operator) to overturn a "permanent" responsible gambling ban when they authorised the request themselves.

I vaguely recall one instance in the early 2010s where one operator (maybe PartyPoker?) rescinded a ban because the ban wasn't requested by the account holder. That's why the people participating in this thread are bemused by your indignation and anger.
09-18-2018 , 06:31 PM
Quote:
Originally Posted by Josem
We all believe that you can change. Obviously, humans do change over time.

However, I first started posting on this forum in 2005. In the 13+ years I've been an active participant, I don't think I've seen a player post about successfully convincing PokerStars (or any other operator) to overturn a "permanent" responsible gambling ban when they authorised the request themselves.

I vaguely recall one instance in the early 2010s where one operator (maybe PartyPoker?) rescinded a ban because the ban wasn't requested by the account holder. That's why the people participating in this thread are bemused by your indignation and anger.

Well Full Tilt did....and Stars ****ed that up for me, this is where a lot of my frustration comes from.

Last edited by Mike Haven; 09-19-2018 at 04:30 AM.
09-18-2018 , 06:47 PM
OP is clearly addicted to both poker and arguing about this situation. Now that Stars has stopped answering his emails, he has taken it to 2+2 where there are no shortage of people who will humor him all day long, feeding his habitual need to dispute this nonsense. Obviously there is 0 chance that this ruling will be overturned. Obviously there is 0 chance that OP will win any sort of judgement in this case. But please keep responding to OP, as this conversation is all he has left in the world.
09-18-2018 , 07:02 PM
OP imagine the scenario where Pstars let you come back and play because you claim to be a changed man with no gambling issues etc.

Now 3 months down the road you lose a fortune... and then you actually do the smart thing and get a lawyer.... how is Pstars going to defend themselves?

They are going to lose big time... your newly lost funds and hopefully/likely a stiff fine.

From their perspective it's a negative freeroll, minus your rake.
If everybody in your shoes was allowed back Pstars would be bankrupt/shutdown in a year.
09-18-2018 , 11:21 PM
Quote:
Originally Posted by TB303
Legal? These sites operate in tax haven non-jurisdictions so they can operate without any legal hassles. They stuck two fingers up to Uncle Sam after all.

Moral responsibility? Like not letting back, cheaters, multi accounters, colluders, never stopped them in the past. Every day someone posts moaning about some shady dealings...bankrolls being seized, winners being denied payment, winners in casino being banned...
All your hand-waving about other things Stars has or has not done doesn't change a thing I said in my post.

Quote:
Originally Posted by Sect7G
OP imagine the scenario where Pstars let you come back and play because you claim to be a changed man with no gambling issues etc.

Now 3 months down the road you lose a fortune... and then you actually do the smart thing and get a lawyer.... how is Pstars going to defend themselves?

They are going to lose big time... your newly lost funds and hopefully/likely a stiff fine.

From their perspective it's a negative freeroll, minus your rake.
This. I have to hope OP somehow hasn't thought about this. If he has, I don't know what to say.

As soon as Stars allows someone back on their site who has told them they are a problem gambler, they've instantly given out a big freeroll. It doesn't matter how long ago it was, whether you claim you were drunk or stoned out of your mind when you emailed them, or even if you admit you were a problem gambler once but now you're all better. If they let you back on, you go on to lose $10,000, and then claim that you're still an addict and you were lying to them when you said you were cured, what do you think is going to happen? I know you think they don't have to follow regulations anywhere, but they do, and they're going to lose that $10,000.

But again, none of that even matters. If Stars decides they don't want your business, for any reason other than racial/sexual/other discrimination, they can. It's their business - if they don't want to deal with you, that don't have to. Just like any other business out there, online, or at a storefront. Whether they have or have not allowed cheaters a second chance doesn't change that. Whether they flouted US law in the past doesn't change that.

Yeah, it sucks that you can't play on the biggest poker site. But that's what happens when you email them "IM FINISHED WITH THIS SITE...REMOVE MY ACCOUNT....DONT LET ME GAMBLE AND LOSE HERE EVER AGAIN....TIME TO PROVE YOUR RESPONSIBLE GAMING STANCE AND BAN ME NOW....DONT WANT TO PLAY THIS LOSING GAME EVER AGAIN". In fact, as I read that quote again, I feel silly even explaining this. The whole thing is so blindingly obvious, I can't help but think this whole thread is some kind of weird troll/level.
09-19-2018 , 07:54 AM
$10,000?!?! Sorry you seem to have me confused with a super high roller!!!!

Anyway when FTP refused to reopen my account I tried the old "give me back my $200 I lost" routine, didn't really work. Why should they I deposited $200 and withdrew $5000 when they closed my account.
09-19-2018 , 01:14 PM
Hey, posting here had the desired effect, they have now actioned my GDPR request, it looks very rushed, full of spelling mistakes, but hey, I get to see some of the emails I deleted in rage. Look at this one. Please read it a couple of times as now I remember why I am so angry. See bold. In fact its almost like they didn't want me to close my account.


From

support@pokerstars.com

To *

Date 1 st September 2011
Subject PokerStars Support - Winning and Losing

Hola:
Greetings from PokerStars.
At your request we have closed your account.
Please note that when an account is closed, it will still remain in our system. If you change your mind
and want to play at PokerStars again, you will need to request for this account to be reopened.
It is
not possible to close one account in order to open a new one. For additional reference, simply not
using your account is equivalent to closing it, as the system will recognise it is inactive after a six
month period.
We value all of our players at PokerStars and do not like to lose them for the wrong reasons. If the
sole purpose of you closing your account is you doubt the integrity of our games, then please allow
me to demonstrate via the following information that we only run an honest game.

Please remember that whether you win or lose in our games, you are playing against other players
like yourself, not against PokerStars. We do not have any house players on our site and we do not
cheat our players. We simply shuffle the cards, deal them, and the players at the table decide how to
play them. There is nothing more to it.
PokerStars' games have been proven as fair by anyone who has ever tested them. For example, we
commissioned an independent audit from the largest consulting firm specializing in software security
and quality, Cigital Inc. They judged our shuffle to be fair, random, and unpredictable. You can read
more about this testing on our website:
http://www.pokerstars.com/poker/rng/
We also monitor all the hands we deal for any unusual statistical results. Also ANY player can get all
of their real money hands to test our shuffle and deal... and they do, as it is quite simple using poker
analysis software. PokerStars has absolutely nothing to hide and we are quite happy to prove it.
As it stands, PokerStars has dealt over 65 billion hands without any evidence, from anyone, that our
shuffle is unfair or anything but random.
If you are still concerned about PokerStars' games, why not you examine your results yourself? You
can actually request your full hand history from us and input it into some independent poker analysis
software, such as PokerTracker, PokerOffice, or Hold'em Manager (you can download free trials if
you wish). These programs can then show you easy-to-read reports covering all your results, plus a
large number of other statistics on the hands you have been dealt, your play, and the play of your
opponents. An analysis of your own hand history will show PokerStars' games are fair.
Please let us know if you need further assistance. We wish you the best of luck on your future
endeavors.
Regards,
PokerStars Support Team
09-19-2018 , 01:50 PM
There are guidelines on responsible gambling that all the reputable sites follow. They generally offer you a "cooling off period" if you ask to close your account because of a gambling/tilting problem. That means that people can take some time off and then come back to poker when they think they have their finances and/or emotions back under control. It's actually a pretty good system really, since it means that you don't tilt off your roll immediately, and you have time to grow up a bit, or find another hobby, but are not immediately banned for life based on one or two rants and raves.

You apparently used that cooling off period to get even madder, so got perma-banned.
09-19-2018 , 11:30 PM
Quote:
Originally Posted by ArtyMcFly
There are guidelines on responsible gambling that all the reputable sites follow. They generally offer you a "cooling off period" if you ask to close your account because of a gambling/tilting problem. That means that people can take some time off and then come back to poker when they think they have their finances and/or emotions back under control. It's actually a pretty good system really, since it means that you don't tilt off your roll immediately, and you have time to grow up a bit, or find another hobby, but are not immediately banned for life based on one or two rants and raves.

You apparently used that cooling off period to get even madder, so got perma-banned.

The email above is in direct response to my "SHOUTY" email. Why did they tell me how to reopen my account and waste six paragraphs talking about their RNG if I was not allowed to reopen my account.


Studying my fulltilt information, it appears, after having an account reopened and being allowed to play, despite being life banned on stars for being a problem gambler, I actually lost close to $20,000 on Full Tilt once my account was back. So do I get this back then? Everyone above seems to think I would. I can guarantee you I won't see a penny. Maybe I really should get a lawyer....
09-20-2018 , 12:26 AM
Why are you begging to be allowed to play on a rigged site?
09-20-2018 , 02:52 AM
Quote:
Originally Posted by John Mehaffey
Where is the email you sent in September 2011? I imagine it says something about having a gambling problem that triggered this. If so, PokerStars did the right thing not permitting you to play ever again.
No they didn't. It might not be illegal not letting him play, but it's definitely immoral. People should be allowed to do what they choose with their own money at all times. You can't control the choices of others, it shouldn't matter to PS whether this guy has a "gambling problem" anymore than it should matter if he's an alcoholic, or a drug addict. It's none of PokerStars business, and morally they should be neutral on this issue.

Last edited by WorldzMine; 09-20-2018 at 02:57 AM.
09-20-2018 , 03:41 AM
Yeah but that's not how things work, see.
09-20-2018 , 03:45 AM
Quote:
Originally Posted by WorldzMine
No they didn't. It might not be illegal not letting him play, but it's definitely immoral. People should be allowed to do what they choose with their own money at all times. You can't control the choices of others, it shouldn't matter to PS whether this guy has a "gambling problem" anymore than it should matter if he's an alcoholic, or a drug addict. It's none of PokerStars business, and morally they should be neutral on this issue.
LOL.

First of all, not only is it not illegal to boot him, as you say, but it might be illegal not to.

Secondly, what on earth is immoral about either following the law, or simply choosing not to do business with him because he's a huge PITA?
09-20-2018 , 07:03 AM
It's weird. It's almost as if he's boasting about being a losing poker player. Wouldn't you want to keep that quiet? No shame? Where's your dignity, your pride?
09-20-2018 , 10:58 AM
Quote:
Originally Posted by Donskey
It's weird. It's almost as if he's boasting about being a losing poker player. Wouldn't you want to keep that quiet? No shame? Where's your dignity, your pride?

Because I want every effing penny back, if I shouldn't have been playing there. Which appears to be their stance. So they messed up. Wheres my money.
09-20-2018 , 11:53 AM
Quote:
Originally Posted by TB303
Maybe I really should get a lawyer....
This is the best course of action to keep losing money.
09-20-2018 , 12:54 PM
Quote:
Originally Posted by WorldzMine
No they didn't. It might not be illegal not letting him play, but it's definitely immoral. People should be allowed to do what they choose with their own money at all times. You can't control the choices of others, it shouldn't matter to PS whether this guy has a "gambling problem" anymore than it should matter if he's an alcoholic, or a drug addict. It's none of PokerStars business, and morally they should be neutral on this issue.
I bolded the part of the quote the following is in direct response to:

Such as PokerStars being allowed to choose not to do business with a customer or potential customer with whom they do not want to do business? That freedom you describe goes both ways. PokerStars is allowed to choose what they want to do also.




And regardless of whether PokerStars wanted to do business with TB303, they pretty much couldn't after the e-mail he sent them. The way laws are written they could open themselves up to lawsuits and/or significant penalties if they let a person play after such person told them he/she has a gambling problem and wants his/her account permanently closed.

And, as you can see, after starting off in this thread carrying on about how PokerStars should re-open his account and let him play despite the e-mail he sent them before, TB303 has now moved on to saying that Full Tilt should not have let him play and so he wants them to refund all of his losses out of their pocket.
09-20-2018 , 01:21 PM
Quote:
Originally Posted by Lego05
And, as you can see, after starting off in this thread carrying on about how PokerStars should re-open his account and let him play despite the e-mail he sent them before, TB303 has now moved on to saying that Full Tilt should not have let him play and so he wants them to refund all of his losses out of their pocket.

Actually the thought never crossed my mind, until it was mentioned in here. But I'm sure now everyone will now tell me that's not how it works and I'm not due anything and I should be grateful for losing money, I'm sure if I said I wanted my account permanently closed everyone would be arguing that they have no obligation to permanently close my account....
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