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Old 02-06-2019, 11:25 AM   #126
KossuKukkula
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Re: *** Official Run It Once Poker Thread ***

Quote:
Originally Posted by delfins View Post
What is expected withdraw processing time frame?
In the last beta it was ~ 1 hour to skrill.
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Old 02-06-2019, 11:27 AM   #127
SleazyP84
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Re: *** Official Run It Once Poker Thread ***

Quote:
Originally Posted by Fergastra View Post
I enabled 4 color deck, restarted client but it's still not working for me
There was a bug in beta where even if you enabled 4-colour deck and saved it would show as unticked the next time you opened the client. The setting still applies and 4-colour worked

Quote:
Originally Posted by xaiontilt View Post
Notes taken are only for the session, right?
4 hours

Quote:
Originally Posted by DianeAbbott View Post
Anyone know what 'Games transfer limit' means in the account limits section?

Edit: Will UK players be stung by an FX rate hit when depositing/withdrawing into Euros?
In beta I got a fee because the transaction was done in € not £. You can probably get around it by using MuchBetter/Skrill/Neteller
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Old 02-06-2019, 11:28 AM   #128
RunItOncePoker
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Re: *** Official Run It Once Poker Thread ***

Quote:
Originally Posted by DianeAbbott View Post
What's the reasoning behind UK players not being able to sign up as a streamR?
We cannot currently offer streamR to players in the UK due to regulatory restrictions. We are hoping that we will be able to offer it in the future

Quote:
Originally Posted by Fergastra View Post
I enabled 4 color deck, restarted client but it's still not working for me
Can you send this issue onto support@runitonce.eu who will look into it for you

Quote:
Originally Posted by xaiontilt View Post
Notes taken are only for the session, right?
Player notes last up to 4 hours after that specific player leaves the table. If that player rejoins the same table within 4 hours, your notes and marking will stay on that player.


Quote:
Originally Posted by FoNZ87 View Post
Hello,

I do not seem to be receiving the verification email!
Is it normal to wait 30 minutes for the email?
If you send an email to support @runitonce.eu from your registered email address, they will be able to verify your account.

Quote:
Originally Posted by DayToEnd View Post
"An error occurred when trying creating an account. Please try sing later." Damn, always unlucky
Please email support@runitonce.eu who will look into this for you.

Quote:
Originally Posted by Herrigel View Post
As I took part in the beta, todays deposit obv. won't be my first deposit.
Will I still get the deposit Bonus?
Yes, you will still receive the deposit bonus on your first deposit from today.
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Old 02-06-2019, 11:47 AM   #129
SleepingOnTheBeach
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Re: *** Official Run It Once Poker Thread ***

Everything is working very smoothly so far, playing 2 tables right now and enjoying it
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Old 02-06-2019, 11:55 AM   #130
cancerstars
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Re: *** Official Run It Once Poker Thread ***

software is quite nice but it´s somehow much more draining to the eyes than the stars software. hopefully you´re going to add some full colored cards soon, that might help a bit.
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Old 02-06-2019, 11:56 AM   #131
JossoDee
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Re: *** Official Run It Once Poker Thread ***

Quote:
Originally Posted by DianeAbbott View Post
Anyone know what 'Games transfer limit' means in the account limits section?

Edit: Will UK players be stung by an FX rate hit when depositing/withdrawing into Euros?
I use and recommend Transferwise. You will save a ton on the exchange rates, theirs are the best around that match what you see on Google. Also on transfer fees as they don't charge any.

Get their debit card for faster deposits, although for withdrawals you'll have to withdraw to the EUR bank account they will provide(takes about a day after site's approval). Then convert to you currency at the best possible rate and send it to your bank. I saved a ton compared to Skrill etc.

This works for GDB, EUR, USD and many other currencies. I also use it on Stars to convert to USD and back. Also when traveling.

Last edited by Mike Haven; 02-06-2019 at 02:13 PM.
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Old 02-06-2019, 11:59 AM   #132
BadSeed
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Re: *** Official Run It Once Poker Thread ***

I changed to flat cards while playing, and the client crashed. Could potentially be an issue - restarted, works fine so far.
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Old 02-06-2019, 12:03 PM   #133
delfins
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Re: *** Official Run It Once Poker Thread ***

Maybe i am just not finding it but:

Are there auto-tiling?
Are there ability to make tables small? (Size of smallest size on other rooms like stars ect.)
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Old 02-06-2019, 12:19 PM   #134
Phil Galfond
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Re: *** Official Run It Once Poker Thread ***

Quote:
Originally Posted by delfins View Post
Maybe i am just not finding it but:

Are there auto-tiling?
Are there ability to make tables small? (Size of smallest size on other rooms like stars ect.)
We don't have this in yet. It's in the Known Issues section I linked prior: https://help.runitonce.eu/kb/known-issues-beta/

I highly recommend everyone read that before playing. It takes 2 minutes and may save you (and our support team) some headaches
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Old 02-06-2019, 12:23 PM   #135
Phil Galfond
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Re: *** Official Run It Once Poker Thread ***

Quote:
Originally Posted by BadSeed View Post
I changed to flat cards while playing, and the client crashed. Could potentially be an issue - restarted, works fine so far.
Sorry

Glad it's working better for you now.
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Old 02-06-2019, 12:24 PM   #136
JedMosely
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Re: *** Official Run It Once Poker Thread ***

Really impressed by the site, had a lot of fun playing my first session. Congrats to the RIO Team!

A lot of my feedback has already been mentioned but here are a few things id like to see.

-Table Replayer like Stars
-A limit between 20nl and 100nl - Seems like a pretty big jump from 20 to 100 for most players.
-More bet slider options - customised number of bb for preflop and % of pot for post
-A quicker way to see mucked cards after showdown instead of having to scroll through a raw hh and spotting them there. Maybe something like pt4 has where you can click 'Display last hand' and it will show the mucked cards above the player for a few seconds?
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Old 02-06-2019, 12:25 PM   #137
JohnCleese
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Re: *** Official Run It Once Poker Thread ***

Idk how but PLO seems pretty fishy. Props.

EDIT: Maybe even very fishy.
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Old 02-06-2019, 12:29 PM   #138
Herrigel
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Re: *** Official Run It Once Poker Thread ***

Quote:
Originally Posted by cancerstars View Post
software is quite nice but it´s somehow much more draining to the eyes than the stars software. hopefully you´re going to add some full colored cards soon, that might help a bit.
+1
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Old 02-06-2019, 12:30 PM   #139
Phil Galfond
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Re: *** Official Run It Once Poker Thread ***

Quote:
Originally Posted by cancerstars View Post
software is quite nice but it´s somehow much more draining to the eyes than the stars software. hopefully you´re going to add some full colored cards soon, that might help a bit.
Thank you! I agree - we'll get some other deck options in there soon I hope.

Any other visual suggestions, send them my way!
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Old 02-06-2019, 12:38 PM   #140
Herrigel
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Re: *** Official Run It Once Poker Thread ***

Quote:
Originally Posted by Phil Galfond View Post
Thank you! I agree - we'll get some other deck options in there soon I hope.

Any other visual suggestions, send them my way!
IMHO it would feel more natural, if board and hole cards match in size - flat view that is.
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Old 02-06-2019, 12:43 PM   #141
Meersdonk
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Re: *** Official Run It Once Poker Thread ***

Great job guys! Really enjoyed my first little session! For test purposes I made a small first deposit. Is it still possible to get the full bonus with a second larger deposit?
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Old 02-06-2019, 12:44 PM   #142
JAF000
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Re: *** Official Run It Once Poker Thread ***

How do you sit back in after sitting out?
Can't believe I can't figure out how to do this
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Old 02-06-2019, 12:49 PM   #143
zoogenhiem
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Re: *** Official Run It Once Poker Thread ***

Watching a Run It Once streamR, the red of the heart suit really doesn't seem bright enough. It's definitely confusable with spades.
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Old 02-06-2019, 01:07 PM   #144
gopackthomas
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Re: *** Official Run It Once Poker Thread ***

Quote:
Originally Posted by JAF000 View Post
How do you sit back in after sitting out?
Can't believe I can't figure out how to do this
That is one of the known issues Phil referred to a few posts above
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Old 02-06-2019, 01:10 PM   #145
Spudhead
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Re: *** Official Run It Once Poker Thread ***

Will we be getting Omaha HL / Big O / Mixed games at any point and if so any idea when ?
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Old 02-06-2019, 01:12 PM   #146
OFA
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Re: *** Official Run It Once Poker Thread ***

My worry for the site is that by launching just Holdem and PLO cash there wont be a snow ball effect. I hope you can add tournaments, Omaha8 asap.
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Old 02-06-2019, 01:18 PM   #147
OFA
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Re: *** Official Run It Once Poker Thread ***

Also,

Any chance there can be some text with what hand you have?

I am relatively amateur at PLO and misread my hands all the time. I think casual players like myself would appreciate being told what our hand is after flops/turns/rivers etc

Last edited by OFA; 02-06-2019 at 01:27 PM.
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Old 02-06-2019, 01:22 PM   #148
Fergastra
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Re: *** Official Run It Once Poker Thread ***

Did the servers just crash?
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Old 02-06-2019, 01:24 PM   #149
Meersdonk
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Re: *** Official Run It Once Poker Thread ***

Quote:
Originally Posted by Fergastra View Post
Did the servers just crash?
So it's not just me
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Old 02-06-2019, 01:24 PM   #150
OFA
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Re: *** Official Run It Once Poker Thread ***

Quote:
Originally Posted by Fergastra View Post
Did the servers just crash?
Yep

My AKQJ double suit on PLO200 and it goes.... I assume the money I have in the post is lost and obviously wont get to rerun that hand zzzzzzzzzzzzzz

Will be withdrawing once I get logged back in. Can't play on a site that can just crash midhand like that. Will maybe give it another go in the future. Maybe


Update:
Got my money back but thats not really satisfactory when I was almost certainly about to win a nice pot
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