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Originally Posted by Uhrenknecht
jus' popping in to see if there are any sngs in the pipe
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Originally Posted by delfins
Still working on Re-sizable tables
Hey Uhrenknecht and Delfins,
Resizable tables have arrived. We released another update today that included resizable tables and various technical improvements.
As far as SNGs, our team is working on them, and we're continuing to make progress, at this time, we don't have an estimated date of arrival.
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Originally Posted by creepville
Hey Phil i understand your site is going through growing pains..... Just wanted to say great job with the promos!!!!! Probably need a little more advertising on more fronts though.... The only reason i havent deposited is because credit cards didnt work and at the time the other options were a no go for me.... Anyways I heard somewhere you were trying to get bitcoin as an option???? Any updates on that????
Hey creepville, happy to hear you're enjoying our promos. We're still working on adding cryptocurrencies as a deposit option. However, a few of our deposit methods allow you to deposit to their platform with bitcoin. Then you can transfer the bitcoin to euros, allowing you to deposit to our site. Availability of these options vary based on your location, so for more information on the specific third-parties that allow this, please send an email to
support@runitonce.eu, and they will be happy to assist.
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Originally Posted by Klinzmann
There needs to be a rat-hole period. Having people double up and instantly re-sit for one buyin is not beneficial to anyone but the south-goer. Even a 10 minute timeout would be a lot whole lot better than now.
Hey Klinzmann, this was a close decision for us, but we ended up letting players sit back down with 100bb because since you can't select your table on RIO, it would lead to problems when the software tries to seat you at a table that you can no longer afford the buy-in for. IE, you left with 300bb, then joined a new table(s) lost some back at a new table(s), you'd no longer be able to sit at the table where you had 300bbs.
We're constantly observing our buy-in policy, and while rat-holing can occur, our 100 big blind buy-in policy does limit this issue as players are always playing for deep stacks. I've passed on your feedback to the appropriate team for further review.
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Originally Posted by kevan
sorry can you help with this, I see nothing in settings mentioning hand history. I am running on a mac
Hey Kevan, please navigate to your account settings and select playing history. From here you can enable automatic hand history downloads and select where you'd like them to be saved. For historical hand histories, please send an email to
support@runitonce.eu, and they will share them with you.