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Old 07-09-2019, 12:48 AM   #1
STinLA
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Pokerstars Draw and Mixed Games Missing from Lobby

I've uninstalled and reinstalled the client. They were there yesterday and are gone today. I have "All" checked in both Stakes and Max Players. I do not have the Min. Players Seated box checked.

Not seeing any other chatter about this on here, either draw and mixed games are really unpopular and no one noticed them missing, or there's something weird happening on my end and they aren't actually missing.

I've written to support, but it has been less than a day since I did. In the meantime, I'm curious whether anyone else is having this issue.
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Old 07-09-2019, 01:48 AM   #2
Hood
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Re: Pokerstars Draw and Mixed Games Missing from Lobby

I see mixed cash games (NLHE/PLO and 8-game), but no draw games.
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Old 07-09-2019, 02:04 AM   #3
Wild Card
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Re: Pokerstars Draw and Mixed Games Missing from Lobby

All draw games have been removed. Cash and tournaments.
They have been gone since yesterday.
Support says it is a "technical issue", and that they say they are working to fix it as soon as possible. I think they really ought to prioritize fixing this, losing an entire game type without announcement/warning/notification or any indication of what/if/when they are going to fix things, or any timescale - this is really bad.
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Old 07-09-2019, 03:10 AM   #4
sixfour
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Re: Pokerstars Draw and Mixed Games Missing from Lobby

Quote:
Originally Posted by Wild Card View Post
losing an entire game type without announcement/warning/notification or any indication of what/if/when they are going to fix things, or any timescale - this is really bad.
If this had happened with NLHE instead it might be the single best thing they could have done to save online poker as a whole
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Old 07-09-2019, 04:33 AM   #5
Hood
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Re: Pokerstars Draw and Mixed Games Missing from Lobby

To add a little tangential context: Power Up was down for like 5 or 6 days a couple of months back.
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Old 07-09-2019, 06:40 AM   #6
delfins
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Re: Pokerstars Draw and Mixed Games Missing from Lobby

While it more likely it just technical issue/testing I would not be surprised if today stars just removed without any notification permanently.
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Old 07-09-2019, 08:08 AM   #7
teejayC
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Re: Pokerstars Draw and Mixed Games Missing from Lobby

There was some bug where if you were all in and had selected the cards to draw before the action was on you, the button would still say stand pat so Iíd guess itís to do with that. Happened to me the other day in an 8-game tourney, was super tilting lol.
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Old 07-09-2019, 07:10 PM   #8
egogo
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Re: Pokerstars Draw and Mixed Games Missing from Lobby

This auto stand pat bug has happend to me twice in the tourney. First I thought it was my misclick, but now I guess we can ask for some refund since it's was their issue.
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Old 07-09-2019, 11:24 PM   #9
STinLA
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Re: Pokerstars Draw and Mixed Games Missing from Lobby

PokerStars Support's response:
Quote:
Thank you for contacting Stars Support in regards to your game filtering issue.

We are very sorry that you are experiencing that problem. Currently our Draw Games as well as the 8-Game feature are unavailable.

We are working on fixing this issue as soon as possible.

If you have any further questions please do not hesitate to contact us again, we are always more than happy to help.

We again want to apologize for the inconvenience caused by this and wish you a great Tuesday

Regards,

Dario
Stars Support
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Old 07-12-2019, 01:37 PM   #10
Wild Card
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Re: Pokerstars Draw and Mixed Games Missing from Lobby

All draw games are back
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Old 07-14-2019, 12:29 AM   #11
downunder66
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Re: Pokerstars Draw and Mixed Games Missing from Lobby

This is really good news - I was afraid they had pulled them for good (which would be really, really odd). Yes OP, there are people who notice! (after all I finally navigated to this never used by me forum and searched for this thread)
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