hi,I think I'm more than a year trying to cashout this room and I can not
Here is the evidence, I gave everything they asked and still nothing.
follows the last emails:
which speaks tos:
This bonus will be released in stages of $5 each. Every time you earn 1,500 Comp points $5 of your bonus amount will be released, until all your bonus funds are released.
now if 1=1000
so how can I have 1,43 with 280points.
Hi Customer,
Thank you for your email.
$1 rake = 1000 points
$10 rake = 10 000 points
If you have any other questions or require further assistance, please do not hesitate to contact us.
Sincerely,
Zac
The Tigergaming Support Team
Thank you for your email.
You must rake a total of $35. You have done $1.43
thank you for contacting us.
Can you please confirm whom made the Skrill deposit into your account? The name and surname associated with this deposit does not match your name and surname.
If you go back in your email records, you will see that we have previously requested additional documentation.
If you have any other questions or require further assistance, please do not hesitate to contact us.
answer
hello my cash ou not available.
im I already did deposit.
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Good Day,
Thank you for playing at TigerGaming!!
As part of our standard fraud prevention practices, we would like to ensure that we have valid account information on file for your account. As part of our terms and conditions, we require confirmation of your identity for you to be able to wager with real money on our network.
Please forward a copy of your picture ID and also a recent utility bill showing your physical address - Not older than three months
This can be sent to
documents@tigergaming.com.
Thank you for your cooperation and understanding on this matter.
If you have any other questions or require further assistance, please do not hesitate to contact us.
Sincerely,
Susan
The Tigergaming Support Team
answer
k im send doc
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Subject: cash out
Hi Customer,
Thank you for your email.
We have updated the documents to your account, please be advised that we still need a copy of the third party ID to complete the process.
If you have any other questions or require further assistance, please do not hesitate to contact us.
Sincerely,
Zac
The Tigergaming Support Team
answer
I sent all documents requested of my wife and what else ya wanna.
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Subject: cash out
Thank you for your email.
Picture ID of the Skrill account holder.
If you have any other questions or require further assistance, please do not hesitate to contact us.
Sincerely,
Rod
The Tigergaming Support Team
answer
k
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Subject: cash out
Thank you for your email.
We received all the documentation required in good order.
Please keep in mind, as per the terms and conditions, the funds received must be raked at least once before requesting a withdrawal. Up to date you have raked the total of $1.43 out of the required $35. Please be aware that tournament rake does not contribute to the rake, but only rake on normal poker tables.
If you have any other questions or require further assistance, please do not hesitate to contact us.
Sincerely,
Charlotte
The Tigergaming Support Team
answer:m deposit 10 is not 35?
how many points I have to do
I DONT DEPOSIT 35 DOLARES
SHOW ME THE 25 DEPOSIT
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Subject: cash out
Good Day,
Thank you so much for contacting us,
Please be advised that we have checked your account and found the $10 deposited in December of 2014. The $25 was a transfer into poker which will not be relevant to the amount you are required to rake.
Your total you will be required to rake before withdrawal will be allowed is $10
Once this has been met, you are welcome to re-request your withdrawal.
Please note however that rake may only be completed by playing real money ring games
If you have any other questions or require further assistance, please do not hesitate to contact us.
Sincerely,
Susan
The Tigergaming Support Team
answer:
HOW MANY POINTS FOR EVERY DOLLAR I HAVE TO DO
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Subject: cash out
Hi Customer,
Thank you for your email.
$1 rake = 1000 points
$10 rake = 10 000 points
If you have any other questions or require further assistance, please do not hesitate to contact us.
Sincerely,
Zac
The Tigergaming Support Team
answer:
your tos:
Only deposits placed between September 1st 2016 at 00:01 ET and September 30th at 23:59 ET will be eligible for this bonus.
You can use this bonus once between September 1st 2016 at 00:01 ET and September 30th at 23:59 ET.
This bonus will be released in stages of $5 each. Every time you earn 1,500 Comp points $5 of your bonus amount will be released, until all your bonus funds are released.
Players have 60 days to release their bonus funds. Any bonus funds not released in this time will be forfeited.
If a player chooses to make a withdrawal before all the stages are released, any unreleased bonus stages will be forfeited.
Each stage will be credited to the player's account instantly once the required amount of Comp points have been earned.
Standard terms and conditions apply.
A player needs to email
bonuses@tigergaming.com with the relevant bonus code in the subject line and their username in the body of the email in order to receive the bonus.
This bonus is valid on deposits between $50 and $2,500.
Please allow for up to 48 hours for the bonus to be credited.
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now if 1=1000
so how can I have 1,43 with 280points.