yea got the same email. I cannot possibly fathom how any business no matter how shady can send an email like that to a customer and think its acceptable.
I initially thought i was banned for telling recreational players at the table who the bots were (played mainly $.50/1 PLO). Had also discussed the bots and some of their insanely exploitable tendencies at the table with a couple regs (this probably wasnt smart fyi).
But then saw the thread, I'm from Australia and have already withdrawn through BTC.
Sucks cos for a small site they actually have the second best software on the market behind Stars and a decent amount of traffic.
Guess I'll have to use ACR again as my filler site seeing you only get 40 hands an hour per table on ignition with how slow the games play and the 4 table max