Quote:
Originally Posted by MCAChiTown
This seems like a pretty small issue to leave the site over, but it does sound annoying to have to beg for what you were promised.
You're right. It's minor, but it's more of a straw-that-broke-the-camel's back type of thing for me.
Maybe I'm just spoiled--in my head, I'm still comparing this site to the way things used to be.
I made a decent living on Stars and Full Tilt for five years and the issues on those sites were minuscule. I trusted them unquestionably right up until the moment that my account got frozen and I was forced to wait for 3 years until I got my 36k back from them.
I got burned badly by sites that were run 10x better than this piece of **** site. Now I'm working twice as hard on table selection to make 20% of hourly rate I used to make on a site that jacks up the administration fee of their bad beat jackpot once it gets large enough. They won't answer a simple rules clarification question on their live chat without the customer service representative asking for the answer to my security question and they won't recognize this as a serious security flaw. And just because the software is better than the current competition does not make it good--it's still buggy AF compared to the pre-2011 sites that were available.
Yes, it's profitable for me, but the games here are probably only so soft because a lot of long-term winning, serious players who have a better options wouldn't touch this site with a 10 foot pole and what you are left with is a large percent of recreational players who don't know any better and bots that play here because this site has shown almost no effort to get rid of them despite being provided with lists and clear evidence of known bots.
Sorry for the rant, but the current state of things just sucks.
The money I'm making here isn't substantial enough to justify the embarrassment I feel for paying rake to these jokers.