If I was in your situation I would call them. You could also send an email. I've never experienced an issue contacting Live Chat so I'm not sure what to advise you about that.

Deposited with the tournament bonus code. 48 hours later no bonus and no email responses. Rather annoying to have to beg for a bonus that should be automatically applied.

They applied my first deposit bonus but only after multiple emails. Fairly lame to hope players give up on what they are offering then holding slightly out of reach.

That sucks. I would have thought their bonuses would be applied automatically if you used the promo code.

I figured they must have fixed the super fast time to act bug because I didn't experience it at all this last week. That is until tonight. I wish they would permantly fix that.

I've emailed them BOL asking how it works with clearing the current deposit bonus twice a few days ago with no reply, I'll just assume I have to clear this one first.

Also, is there anyone else that didn't receive the 10k 1st depositor freeroll ticket?

Does anyone know how their weekly sit and go leaderboard works?

I have no idea how the points are being calculated.

VISA cracked down on payment processing over the summer. The type of payment processing used by offshore sites. There was a period of time that credit card transactions fell to single digit percentages of acceptance.


FWIW, the turnover rate of payment processors is very high. A site could be, and probably is, using a different processor damn near every time you deposit assuming that your deposits are spaced out more than a few days apart.

--
Kahn

If Chico is trying to expand the tournament schedule, why get rid of turbos?

the only "Turbos" now take 5+ hours/longer than alot of "regular" tournaments....

there is an 11r 5k "turbo" that gets canceled every Saturday (in a half hour) but it is a 10 minute level structure identical to the 33r 15k, and 11r 7.5k which are obviously not labeled turbos but it starts in the perfect time slot for a 6 minute level game, not a 10min.


once you removed the absurd 90 second time banks and the associated stall-fest they created in the turbo rebuys from 4 months ago they played just fine and didnt take forever which is the whole point of turbos.

please at least stop mislabeling 5 hour games as turbo, they just aren't.







PS: you guys are still behaving like dishonest thieves for not making it unmistakable that you charge twice as much for addons in the green 11r on Sundays.

Stop being shady thieves and title it 11r +20a and point out the pricing difference or just price it normally.

i was really angry when i first found out what you were doing, and called you thieves. Now i am not emotional, and i am calling you thieves.

Hello , can anyone tell me the easiest way to get 3000 comp points so I can start clearing the bonus ? Thanks.

Play cash games

Went for some nl today (lately been getting into plo), daaamn time bank is so low how do u guys do it is beyond me

The part about rebuys are really weird and shady, you get 10k for 10+1$, 20k for 20+2$ and addon is 20+2$ for 15k?, its not even worth it.

I used the same bonus code about a month ago and emailed "pokernew" as well. They emailed back telling me that bonus does not exist anymore.

They are experiencing some seriously concerning issues on their site right now. Errors are occurring in their live casino which is taking money from accounts without bets being made. I have multiple support tickets across their BOL and Sportbetting.ag sites. It appears to be happening to multiple people as well. I will update when support finally responds.

X2 on cash games. Did you have any trouble getting your bonus to show up under the locked bonuses in the poker client?

I made a deposit using TLOVER55 and still shows no pending locked bonuses

Im just gonna leave it here.......

#0: cant find, but there was no Administrative costs.

#1: (oct 2017)

27.50% for Bad Beat winner.
15% for the hand winner.
15% for the rest of the players dealt into the hand.
5% for players at other Bad Beat tables.
27.50% Reseeded into the jackpot.
10% Administrative costs.

#2: (feb 2018)

20% of pot to player with the bad beat
12.5% of pot to the winner of the hand
12.5% of pot split among other players at the table
12.5% of pot split among players at other bad beat tables
30% of pot seeded into the next BBJ
12.5% of the jackpot will go towards administrative fees

new: (oct 2018)


17.5% of pot to player with the bad beat
12.5% of pot to the winner of the hand
10% of pot split among other players at the table
10% of pot split among players at other bad beat tables
35% of pot seeded into the next BBJ
15% of the jackpot will go towards administrative fees

Its a money grab , thats all

I managed to get them to manually add my bonus in live chat. They never responded to emails other than an automated message.

+1 I had to talk to chat to get them to add it

Administrative fees for the bad beet jackpot must go higher as the cost of administrators is constantly rising.

The winner and loser of the jackpot should be grateful to get 1 and 2 percent of the total pot. Anything over that is just icing on the gravy!

Is there any BB converter software for Chico?

BB = ?

Big Blinds So a program that converts your chips into just being displayed in big blinds instead. They are pretty common on most other sites but I wasn't sure if there is one for Chico.

Table Tamer has BB display feature

Hey I have a question, never done this before so a little noobish, is it cool to have an account on one skin and then try another skin? Or should I close the account on the 1st or is it not cool altogether?

You may have to ask them to close your first account before opening a new account, but it has been allowed in the past. Ask Customer Support for the exact procedure and save the transcript so that you have proof if you're ever questioned about it in the future.