Quote:
Originally Posted by p0ker_n00b
It sounds to me like if you gave "x person" $1,000, and they are supposed to take 50% cut let's say, but they only took 40% cut for some reason, then after the date they are supposed to take that cut, they take 10% more, then they claim "We should have taken this cut at this date but we didn't, made a mistake, so we are taking it now and left you 3% as a courtesy for it being our fault"
Or maybe I'm reading it wrong?
This is from BOL's Rules section regarding the VIP points:
POP points accrue from 1st April to 31st March each POP year. POP accrued in each POP year remains valid until 30th June of the next POP year, at which point it expires and is forfeited.
The problem is that we weren't informed they were pushing it back 3 months. I recall making sure I spent the last of my points by the end of March. Because I was uniformed of the delay I still had points going into July. I would have made sure I spent those points in June if I had known this would happen. And if I hadn't done that I could have also just made sure the balance was at 0 by September 1st. Instead because I had 26,000 on September 1st and I had 29,000 on July 1st they are acting like they left 3,000 as a courtesy when in fact they put it down to 0 and didn't make it negative 3,000.
There is also no explanation in the rules that if you had points from the last year still on April 1st and spent them before June 30th, but made some new ones before June 30th that you would be deducted an equal amount to what you still had on April 1st.
They made a mess out of it with the delay and it's unnecessarily confusing. Either way the policy is stupid. There is no good reason for the points to expire.
Last edited by MCAChiTown; 09-10-2017 at 10:59 PM.