Hi

We're contacting you regarding the issues you've been experiencing with downloading your hand history. A few players have reported similar problems, and we'd like to resolve this as quickly as possible.

In an effort to gather more information, we'd like it if you could provide the following:

- An exact description of the issue as you're experiencing it
- The timestamps of any hand histories that you're unable to download
- Confirmation if you see the hand histories in Ignition's Hand History folder, even if the client says they haven't downloaded.

Any information you could provide would be greatly appreciated, as it helps us reach a resolution faster.

Thanks,

Ignition Casino Player Advocacy

Im starting to think this might be the case. The hands are actually getting downloaded but the status "available for download" isn't changing

Also forgot to mention for example, I'm playing a couple SNGs with a cash table going. On the cash game table, In the middle of a decent sized pot I check and when action is on my opponent his timebank starts running. Once his time bank runs out the table is frozen and by the time I realize and close and reopen the table my hand is folded. The SNGs had no problems. This has Happened a couple times.

Support simply told me to verify my internet connection as that was the most likely problem. I don't see how that would be possible when other tables function fine when one experiences a problem. I gave them examples of both ways the tables freeze, like with minimizing mentioned in the previous post or as mentioned in this post. Just earlier I minimize a table table, reopen it 30 seconds later and it quickly displays the action of everyone checking while the window was minimized. I didnt time out.

I never experienced any of these problems during hands recently on other networks, or on Bovada andr Ignition before taking a break from it last year.

I wish Winning network wasn't full of blatant bots and regs. I'll reinstall the software and if that doesn't help I guess I'll try Betonline or something, although I recall reading negative things about them and the player pool is pathetically small.

edit: LOL, first thing that happens after reinstalling: I register for a tournament just as it begins and I'm seated without the table opening. I've had the problem before thoug I'm not positive it was on ignition. I think even stars had the glitch back in the day.

*

WTF!!!!!! I also registered for an SNG and when it filled up it showed in the start bar but didn't pop up. I clicked on it etc . . and nothing. When I hovered my cursor over the start bar icon it showed as if it was loading. Didn't see the table in the lobby. Closed ignition and reopened, still nothing. Finally after reopenning ignition a second time it opens with the tournament info and it's visible in the SNG lobby. Sorry for the wall of rambling bitching.

edit: Sigh . . . Reinstall didn't help, just had the minimize bug happen again. Off to Betonline I guess.

Either way when a poker player cashes out that money is paid by the house not the players at that point, so just because poker players are raked that doesn't mean they are not doing all they can to keep winning poker players from winning and cashing out. You have a thread where you post about your miniscule life roll and your continuous poor life choices. You get mad in that thread when people try to give you advice. You view it as them being negative when they are much wiser than you, but here you are doing exactly what you view them as doing except you didn't even give anything of any sort of value except a solid laugh for me.

These threads are so entertaining. I love watching losing players make excuses and blame everything but themselves.

excuses and conspiracy theories

By losing players do you mean someone up a quarter million dollars lifetime in poker?

Lifetime earnings and current winning status do not necessarily go hand in hand. I know plenty of players that won a lot of money over the years playing live and onljne that have not been able to keep up with games as they are now.


If you're not winning at the stakes you're playing, move down, change your game, or switch sites. If you think for a second ignition or bovada has changed something to prevent players from cashing out or to make it more difficult to win, you're delusional. Poker is not a zero sum game. You just happen to be on the wrong side of the winning. And this is easily proved with tracking software. If you really believe ignition is targeting you then I'm sorry to inform you that you must have wronged them in some major way, as I've still been putting up the same numbers (unchanging for 20+ months now) and I STILL know people that have been putting consistent numbers on all the American sites for years now, and surprise surprise, none of them have had issues or CLAIM " 'site is rigged against me REEE'" They have each changed their games and adapted quite a bit, the games are no longer as easy as they were.

we are talking about Bovada games lmao. What games are easier?

Exactly?

The site is not a problem. Perhaps you should reevaluate your play and take a step down to lower stakes. Gain confidence in your play, examine your opponents, and then work back into your normal games.

I don't play SnG's, but from what I understand the games have changed dramatically in the past few years. I assure you cash games and large field mtt's are still crushable.


Side note: any player that has not had good results over a large scale NEEDS to be able to put aside their ego and examine their own individual strategy and game. Playing lower stakes where you are winning to reinvent your game is not a shameful thing. Even the best crushers in the world do this.

If the site is not the problem then why did you suggest switching sites? What if I told you my usual game was 2NL?

I have noticed the average user that believes that a site is unfair to them personally generally needs to be proven otherwise on another site before they they begin to examine their situation logically. Refer to my previous post for the majority of my suggestion to you and anyone in your situation.

If your game was 2nl then I'd suggest finding a new hobby. As a prior winning player you would be well aware that players who are losing at 2nl and claiming the site is rigged are hardly going to warrant the attention of serious players. I was operating under the assumption (based off your prior posts) that you are playing, at the very least, lowstakes to midstakes.

I'd like to point out that I'm not trying to argue with you or dispute your claims about being a winning player. Based on the information you gave me and the knowledge and experience I have with this site as well as the people I know and communicate with that are FAR more experienced and knowledgeable than I am, I'm just just trying to give you the best advice I can. I know in my and other's cases, game integrity has been unchanging since I started at ignition (with the exception of botting still being an issue at certain stakes).

What makes me nervous about Ignition is that there RNG is not certified, which means their is no third party testing cards stats. Regarding the casino, the reps won't tell you the RTP for any casino games.

Along with being not having a gaming commission regulated them, Ignition & Co.are playing dirty.

No reason not to boost about your RTP and your certified RTP to players.

Something is going the last 2-3 months at Ignition Casino.

Proof? Link? Anything?

He loses a lot. That’s proof to him. lol


Sent from my iPhone using Tapatalk

I was just in a situation where I was facing a bet and an all in. I had the nuts and slid my slider across, clicked away all my chips, and the action buttons all went away and table froze...

It stays frozen, so I close and reopen to find that I wasn't actually all in... I folded. This isn't extremely uncommon, but it's a bit more painful when it's for a huge stack in their main event.

Sigh wtf

Now, freezing tables in the middle of hands is something I can confirm. I've just been playing some HUSNG's the past couple of nights and the software is freezing for up to 15+ seconds at times, leading to folded out hands in the middle of action.

Obviously, this needs a fix.

Yea, it was unexpected too because I actually "acted" and clicked the buttons... It wasn't till maybe 15-30 seconds later did I realize it was actually frozen.

Exactly the same thing here.

Another HUSNG, another disconnect and fold when I'm betting river with the nut flush.

I've got a couple of those tickets left, but looks like they're not running anymore of those sng/tourneys?

There's qualifiers to event #88, 90, 92, 94. You can see by going to the tab where your tickets are, clicking the ticket, and scrolling to the bottom of the list. The 88 qualifier is today, 90 is tomorrow, and 92 and 94 are the next day. They just added the one for today to the scheduled tournaments within the last hour or so, so I imagine the others will be added on the day as well. I think you can also pre-register for the crazy eights 8888 guarantee on Sunday, depending on their definition of "tickets expire march 29th".

Does anyone know how often the big jackpot sit and go prizes hit? Ive only seen 2x the bi and 5x the bi so far, played over 800 of these. Has anyone heard of a big jackpot being hit?

Any quick help on what the best way is to make a five figure withdrawal from the US?

Will support do wire transfer etc to US for cashouts this size?

Prefer to avoid crypto.