I send them an e-mail and they have told me it's my internet, I told them, I'm not worried about them not fixing the issue and I will be back next month.

In the mean time I apologize for not making them $500 in rake for the remainder of the month.

anyone figure out whats causing the blue screen?

The most annoying thing is how seemingly arbitrary the DCs are. I can play a 2 hour session with no problems, then the following session get DCed 3 times in 5 minutes.

For the guys who are having the Out of date software/Can't register tournie, here is how to fix it(at least in my case on multiple times).

Uninstall the program, download the install file from Ignition/Bovada and when it asks for a folder to install to, DO NOT USE the /ignition folder. Rename it ignition2, just something different. Once that occurs, you should be able to run the software and you'll be updated to the new version.

Every time I tried to reinstall software to the /ignition folder It would never update beyond the current version I had. Only by installing in a NEW folder would it actually update and work again.

Hi all,

I'm having issues opening the Ignition client on my pc, running windows 10. It won't open when I click the icon, the Liveupdate window opens, the white bar doesn't load at all, Liveupdate closes, and Ignition runs as a background process. But there's no window at all. When I try to click it a second time, the same thing happens, except it will show a message saying "Error: only one instance is allowed."

I've tried uninstalling/reinstalling the software, running as an admin, just about every possible solution I can think of/find on the internet, and the program still won't run. I've contacted support multiple times. The first time they told me it was a software problem and it should be fixed within a few days (which I suspect was a lie) and the second time they told me to send an email with screenshots of what I'm seeing, which isn't really possible because the windows popup and disappear really quickly. I'm getting pretty frustrated with this whole situation so any help at all would be much appreciated.

Thanks for the great advice. Worked for me as well. Anybody know if you can get a deposit bonus on Bovada now if you go back to Bovada from Ignition? lol

got a 50% bitcoin sports deposit bonus for the mayweather fight.

i bet 3500 on mayweather to win =D.

Tried this with no luck. Although for #2 I didn't delete anything from holdem indicator, did you?

I don't use it, sorry.

i was near a FT and my internet went out for a sec. when ignition came back, when i try to get back into that tourney the table opens then says "this table no longer exists. please close this table...."

i AM able to get into my other tourney however np.

ive restarted the client a million times as well as my internet, plus tried an alternative internet, and i cant get back into the mtt where im on the FT!

this happened to me once before, but it let me back in after a few restarts. any advice, suggestions, etc?

Call and demand as much money as you can get, because you're not getting back in

You had never used Bitcoin before?

Just when I thought it couldn't get any worse, uninstalling reinstalling. I get a new update today and get a ERROR 43. WTF............

Incase anyone is still having issues, I have fixed the issue because I knew it would be a simple fix

Bodog had e-mailed me to ask for Log files and they were going to keep telling me it's an isoloated case..


When you install Bodog you get "Ignition" folders as well, so for ignition users Delete the Ignition folders rather than Bodog (Or do both to be safe, I deleted both)

If you want your old settings in the %appdata% location there will be a user.ini (Forget exact nick) but copy it, and then re-paste it into the same folder when it's created again, I forgot to do this though, will have to do my settings again.

loaded up 3 tables, before i received any cards, got the blue screen and my PC restarted

is Bovada having the same problems? wondering if i should switch over

Well I think the end of Ignition offering refunds may be at an end. I requested a refund for 3 micro stake Hyper Turbos that had 3 different lag/disconnect issues pretty much eliminating any chance of winning. They wrote back after 2 days telling me to clear my cookies, cache, etc, and didn't even bother to refuse a refund. They just straight up ignored my request for one.

They did mention how I could cash in on a friend depositing to their Casino..Yeah no ****ing thanks.

thank you so much, I was at my wit's end!

Support told me to make sure I have java and flash running. It hasn't helped. Anybody been told that?

so now that bovada is back and running, can I get my money from ignition back there? I would like to bet on sports again.

Good luck. I currently have 3 tournies running and can't login. Same issues.

I emailed them. This was their response... their insistence on telling us the problem is our fault is terribly unprofessional, callous, and maddening.

Anyone having better luck? My last 2 attempts have lasted around 2 minutes each. No HI running, no other apps running. It's the phantom DC, no warning just everything crashes. I am only playing cash. I cant imagine trying to play tournies at this point

Same exact issues

Their reply to you doesn't even make sense. Sorry man, I know how maddening it is to deal with Ignition's support. I will say, I have much better luck with calling rather than emailing, fwiw.

NP pal. I had to deal with it for about 5 days straight before figuring out how to fix the problem. Support was no help in getting the problem fixed of course.