Quote:
Originally Posted by M.A.H.P.'s
since i clearly suck at poker, i was forced to redeposit. deposited $4k, and was credited with $3800. i also w/d twice earlier this year, $4k each time, and deposited some smaller amounts also. i believe that i was shorted both ways (ie when deposit or w/d), although i dont have documentation to verify that. does anyone have any thoughts on this? it feels to me like bov is "taking a cut" on every depos or w/d via bitcoin, by making the exchange rate benefit them slightly. is so, this should be disclosed.
I went round and round with them a week or so ago about this and ended up chasing my own tail. email said my withdrawal was processed at time X and based on the exchanges I use time X should have led to Y amount of coin but I received less coin.
emailed, got back the standard form emails addressing nothing. took some screen shots and sent another email. asked what exchange they use so they know how much to send when processing, received back a nothing answer. was short like $40 so I just said **** it.